[Nico]

Perfect, thanks for the heads-up Adam!

[Nico]

Really glad to hear Craig 🙂

Thanks so much for the patience and collaboration. This wasn’t an easy issue for sure!

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Nico]

Hi there Bram,

Thanks for your interest in our products! I’ll help you out with your questions:

1. The events tickets plugin is intergrated with WooCommerce right? So when visitors make an account this information will be used when they buy a ticket for a specific event right? Our visitors don’t want to fill out the same information every time when they register for a event.

Yes, Event Tickets Plus works with WooCommerce and if users are already registered they won0t need to fill the same info again.

2. At first we want to check all attendees manually but maybe there is a problem. We’ve got allot of different events at different places. At each event there is someone else who checks-in all attendees. Is it possible to check in attendees manually without being logged in to the back-end.

No, to check-in attendees there’s need to be back-end access.

Please let me know if there’s anything else I can help you with,
Best,
Nico

[Nico]

Hi there Malcolm,

Thanks for reaching out to us! I’ll help you here…

First of please read our Compatibility with WooCommerce Extensions knowledge base article.

Taking a look at the extension page I think there will be no problem with our plugin, as the extension works on the checkout page. Basically after adding tickets to the cart all the workflow is managed by Woo so I guess it will work as expected.

Please let me know if there’s anything else I can help you with,
Best,
Nico

[Nico]

Hi Catherine,

Thanks for reaching out! I’ll help you here.

First of all let me note that Google changed their policy regarding map embeds, now you need to configure a maps API Key → Setting Up Your Google Maps API Key.

If you are using the community add on and someone doesn’t tick the google map box – but admin ticks it in the backend – does this cause the problem?

I guess this would be considered a bug. Do you think this might be the case? Can you make a test to confirm this?

Can you please follow the steps described in our Testing for conflicts guide? This way we can see if this is a problem in our plugin or a conflict with the theme or other installed plugins.

Also, can you try to set the event Meditation Mayham to have the venue from Connect in Kensington. Once you switch venues check the result on the front end. This should show us if there’s a venue thing or it might relate to the event itself.

Thanks,
Nico

[Nico]

This reply is private.

[Nico]

David,

Paste the snippet below in your theme’s (or child theme’s) functions.php file to remove the @ time part from the tribe_events_event_schedule_details function:


/* Do not output the '@ time' part of the schedule details */
function tribe_modify_schedule_details ( $settings ) {

$settings['time'] = false;
return $settings;
}

add_filter( 'tribe_events_event_schedule_details_formatting', 'tribe_modify_schedule_details' );


Regarding the time you can add this custom function to the functions.php file and use it in the templates (echo tribe_get_event_times();) :

/* Tribe return start time and end time with proper format and separator */
function tribe_get_event_times ( $event = null ) {

if ( is_null( $event ) ) {
global $post;
$event = $post;
}

$time_format = get_option( 'time_format' );
$time_range_separator = tribe_get_option( 'timeRangeSeparator', ' - ' );

return tribe_get_start_date( $event, false, $time_format ) . ' ' . $time_range_separator . ' ' . tribe_get_end_date( $event, false, $time_format );
}


Please let me know if this makes it work as you need,
Best,
Nico

[Nico]

Adam,

I did some tests on my local site trying to reproduce this issue, but all the time the settings page (before calendar content field in particular) worked as expected.

Taking a closer look to your installed plugins, I see you have Wordfence active. Are you using Wordfence cache option? Any other type of cache you mihgt suspect can affect this?

Please let me know if you find clear steps to reproduce the issue,
Thanks,
Nico

[Nico]

Great to hear Daniel 🙂

Hopefully we have product bundles for users needing more than one plugin. It sounds like you’ll need to buy the importer bundle + Community Events. Additional discounts or discounts for single products purchase come out once in a while in our newsletter and social networks, so stay tunned!

While we don’t have a trial period, you can go ahead and purchase the products for testing. If you decide they are not what you are looking for, you can ask for a full refund within 30 days of purchase. For more information take a look at our refund policy.

Best,
Nico

[Nico]

This reply is private.

[Nico]

This reply is private.

[Nico]

Thanks Nick! Plugin versions are up to date, so that a good start.

Also, I’m not seeing that content for all events? Maybe this is something you could solve? Also by content are you referring to the <description> tag?

Please let me know about it,
Best,
Nico

[Nico]

Thanks for following up Kaan, but I’m afraid that’s not an easy customization to deal with 🙁

I can see the issue in your site but unfortunately there’s no easy way of changing how the view works. Do you think maybe using the mini calendar shortcode or even month view instead of week view?

Maybe diving events into categories to show just one at the time on the view? Have you tried using category colors plugin?

Please let me know if any alternatives help,
Best,
Nico

[Nico]

Thanks for following up Aaron!

I have not created a child theme, as the theme I use (Customizer) has a feature for customization separate from having to modify the theme’s coding manually, or line by line, if that makes sense. Dumbs it down for people like me…

I’m not sure I get what you mean here, but please keep in mind the process described should be the same for all themes.

As you are using PRO we will jump into the second method for getting thumbnails to show. For that you’ll need to create the following folder structure inside your theme: [your-theme]/tribe-events/pro/widgets/modules/. Once that’s in place, create a new file inside the modules folder called single-event.php, then past the code in the gist below into that file and save.

https://gist.github.com/ggwicz/251bdcebb7f9181737ec

That should do the trick! When checking make sure that the events showing up in the widget do have a featured image set.

Please let me know how it goes,
Best,
Nico

[Nico]

Thanks for following up Tracy! Glad you could resolve the posts/events havoc for now.

However, can you tell me why the future events are posting to the blog? I’d really like to allow events to post, but a recurring weekly event posting from the future really does hijack my blog.

This option modifies the ‘blog query’ to include events posts type alongside default posts. This query orders results by publish date so that’s why events are shown by publish date and not by ‘event date’.

Also, I’d like to add to whatever wish list you might have for future revisions to the product the ability to choose which, if any, events can be added to the blog, rather than all or none.

You are welcome to suggest this feature request at The Events Calendar user voice page, where we gather feedback from our community. You can make a search befor posting to see if there’s a similar request!

Please let me know if there’s anything else I can do for you,
Best,
Nico

[Author]

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