[Neill]

Hi Conwin, and Gcr,

Two things. Firstly could you let me know if these events are recurring events? Also could you both let me know if this still persists after flushing your permalinks? Simply visit Settings > Permalinks – you don’t need to adjust anything.
Let me know how things look after that. If we still have an issue we may need to dig a little deeper.

@gct – could you also confirm what version of the plugin you are running and double check that there are no other plugins that are causing an issue, or that the theme you are running is causing an issue, you can do this by reverting to a default theme such as twenty-tweleve.

Thanks
Neill

[Neill]

Hi WWA,

If you want it just on the single event page (and I’m assuming there will not be a case where you want this on some events but not on others) you’re best bet is to do a template override. This will mean you’ll be basically creating a new version of the single events template and adding this code in as a button wherever you see feel it looks best. It will then show up on each single event page. I just tested this on my end and simply added the code above the comment, and the button showed up on my end above the event description and below the event title.

Here’s a tutorial on creating a template override: https://theeventscalendar.com/what-are-template-overrides-and-how-do-i-do-them/ This is a great way to make simple changes to files in the plugin as you can make copies of these files and modify them in your own theme, preserving your changes the next time you update the plugin.

If this solution requires that you have a different button for each event then I would suggest just embedding the code in the individual event description itself. If this is the case, that the button changes for each event it might be worth taking a look at our tickets plugin here: https://tri.be/shop/wordpress-wootickets/

Let me know if there is something that I missed or misunderstood. Otherwise let me know how you got on with this as a solution.

Neill

[Neill]

Hi Nicolapenacultural

Thanks for being patient with us.

So after checking with one of the developers this is a much simpler task in 3.0. The line of code you now comment out is on line 28-44 (so basically everything in:”div.tribe-events-tooltip”). This is in the file: month/single-event.php

Let me know how that works out for you. Thanks again for your patience.

Neill

[Neill]

Hi Isgdesserts,

I got the functions.php snippi, but it looks like it may be cut off on line 3167 and your original error says that your error was on 3952. Can you make sure you are copying the whole functions.php file to the board?

Neill

[Neill]

Hey Matt,

As some supplementary info, could you let us know if there is anymore to the error that you are getting. Does the warning specify a template? or a line number?

You mentioned also that this was an update, have you made any customizations to the templates in previous builds?

Any other information you can give us would be great to, try to think about customizations you may have done or settings you may have changes?

Neill

[Neill]

Hi Kevin,

Were the next 5 events category specific? Or just the next 5 events in general?

Neill

[Neill]

Hi David,

Thanks for your question. My initial answer, and the quickest response, would be to just use the category generated URL. For example for your training events you’r particular URL for all the training would be: http://district10.org/calendar/category/training-2/

You could maybe create a menu item for each of your categories and assign the correct category URL to each category.

If this isn’t quite what you are looking for give me a little more detail and we’ll see if we can point you in the right direction.

Neill

[Neill]

Hi Littlerchicken,

Thanks for your comment and question. Yes this does sound like it may be a bug or at least something funny in the settings.

Let me just confirm. Where are you clicking on the category from or maybe better phrased, what was your source to get to the page with the bad URL. If you can let us know if you got to it via the search bar? or maybe clicking on a category from another page? Also I have taken a look at other forum posts and seen this issue crop up there, but in connection with the WooTicket plugin. Are you using that plugin?

Lastly, it would be really helpful if we could see an example. Is that possible? I see that you have a maintenance page up for now.

Let us know about the details of a few of those items and we’ll see if we can dig a little deeper for you.

Neill

[Neill]

Hi Matt,

Thanks for the comment. So far, from what I can see, the team believed the update to 3.0 solved this issue. I see from all the dev notes that this was specifically tested for but we couldn’t replicate it. So if you have any info you can give us I think it would be very valuable.

At the end of this thread Barry was looking for a DB dump to see if we could replicate the same environment on our end( https://theeventscalendar.com/support/forums/topic/venu-view/#post-30621). I’m going to touch base with Barry and see if this is still a good route.

In the mean time if you really need to downgrade to get rid of the issue I completely understand, but again let me touch base with Barry and see if he had any idea about a workaround, so that we can keep you on 3.0. If not I’ll work with you to get you back to a 2.0 build.

Thank you for your patience with this and I’ll get back to you tomorrow with some more info.

Thanks
Neill

[Neill]

Hi wwa,

Thanks for your question. Unfortunately as the plugin changes and gets updated, sometimes the older solutions or work arounds that we had don’t fit the bill, but don’t worry that’s why we’re here!

If you can give us a better idea of what you are trying to achieve, we can probably dig a little deeper for you. You mentioned a code from a payment gateway. Which gateway are you using and if you want you can paste the code in a tool like snippi (http://snippi.com/) and we’ll have a better idea of what you are trying to do.

Also, Im a assuming that the code from the payment gateway creates a button for a user to pay or oder something, if thats the case where are you trying to make this appear? On each of the single event pages? Or elsewhere?

That should be enough info to get us going. Thanks for your question!
Neill

[Neill]

Hi Conwin,

Sorry for the delay in getting back to you. We try to get to all our support within 24 hours, unfortunately this thread seemed to slip through the crack. Really sorry about that.

The issue you are having is a known issue and should be addressed in the 3.04 maintenance update. Here’s a full list of what was in that update: https://theeventscalendar.com/support/forums/topic/release-the-events-calendar-3-0-2-events-calendar-pro-3-0-4-add-ons-3-0-1/

Let me know if you need any help with this, or if you upgrade and the issue still persists. Apologies again for taking a little longer to get back to you.

Neill

[Neill]

Hi Isgdesserts,

Would you be able to send us a copy of you functions.php file? You can copy and paste it into http://snippi.com/ and send us the URL. Before you do it might be worth checking to see if there are any syntax errors with your PHP. If you copy and pasted the code from the article in the forum, depending on what code editor you are using some of the commas or apostrophes may have changed to the wrong type. If you have any code editing software you may be able to notice this pretty clearly if you open you functions file in the software.

Neill

[Neill]

Hey Cynthia,

So I got your zip installed and running on my side, but I guess I should have been a little clearer. We’d would need a copy of the “Events” template files also. What you have sent is great, and it runs on my end, but I’m not able to see the customization you’ve made to the events templates and check to see if there is anything in there that is causing the issue.

Neill

[Neill]

Thanks Cynthia,

I’m downloading those zips right now and will plug them in to my test environment to see if I can get to the bottom of this. Thanks for taking the time to put this together. Sorry it has been a little bit back and forth. I’ll let you know if I find anything or if I have any question.s

Neill

[Neill]

Hi Sam,

thanks for your patience with this. I spoke with a developer and they believe this should be possible if you are comfortable with editing some code to do this. You will need some background with PHP to be able to successfully work with this customization. When talking to one of the developers he recommended a few steps.

So when you begin the query, to display the calendar page, you’ll want to check that it is the month view, then secondly check to see if a specific month had been requested (a user could have added a search query to the search bar, so you don’t want to remove that functionality or override it) then if not, thirdly, run a query to find when the next event starts and finally if there is indeed a future event, change the query to fetch the month that future event belongs in.

This can all be done in TribeEventsQuery() – You can check the documentation for this here: http://docs.tri.be/Events-Calendar/class-TribeEventsQuery.html This should give you an overview of where this is located in the file structure and even a sample of the file so you can get an idea what you’ll be editing before you start.

We also agreed that this kind of feature could be a valuable one in future update, so thanks for bringing it to our attention. If you have a couple of minutes it would be great if you took a look at this article for recommending features: https://theeventscalendar.com/support/forums/topic/tell-us-the-event-management-features-youd-like-to-see/ If we had that listed on our UserVoice page it would be available for other user to vote on, and would give us an idea of how many other users might be interested in this functionality.

Hope that points you in the right direction and if you run across any specific obstacles, let us know and we can try dig a little deeper for you. Thanks again

Neill

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