[Leah]

Hi bcnmes,

Thanks for getting in touch. There isn’t a built in way to add categories to the Search area, although you might be able to do it with some customization. One option for you is to make a menu item with different calendar categories as described here. That way people could select Concerts from a link menu and see all the events in that category.

You also might be interested in a new plugin we’re working on called Events Filter Bar. It will allow users to filter events by category, tag, venue, and more. That plugin isn’t out yet but we hope to release it soon.

Best,
Leah

[Leah]

Hi jefflovell,

I was hoping we might hear back from opcfw, but no luck so far. Did you try the ideas I gave above?

~Leah

[Leah]

Hi Kevin,

The Events Calendar (even without PRO) provides its own RSS feed which can be found at http://your-url.com/your-events-slug/feed. The possibilities for customizing it are almost limitless. You can learn more about it and the customizing options in this tutorial.

Cheers,
Leah

[Leah]

Hi Alex,

Thanks for getting in touch and for your interest in our products.

I would like to create events for an activities club (cycling hiking etc). we have events both paid and free (some with limited seating) for our members (can we limit non-members to purchase ONE trip before deciding to become a member?).

WooTickets plus The Events Calendar core will allow you to do event registration for both paid and free events and allow you to limit events to a certain number of people. There is not a built in way to limit the events to members, but I know that other users have achieved that sort of thing with some customizing. Similarly you could potentially customize the plugin to allow non-members to only purchase the one trip, but that’s not a built in feature or something we could really help with.

I believe that wootickets will allow us to enter the event once (not in Events and then reenter in Products).

WooTickets does only require the event to be done once. The event is a custom post type and you create the tickets at the same time you create the event itself. The tickets are automatically generated as WooCommerce products so you don’t need to do that twice.

For some products we need to collect TEXT from the buyer .. for example if they buy a T-Shirt, I need a text box for them to enter their name for a printing option.

If you wanted to sell a t-shirt on the site that would be via WooCommerce and not our ticketing system. I’m not aware of a way to collect text or other info from a buyer, but you could get in touch with their support team about that or check out their many extensions. If you want to sell a t-shirt with an event and collect info, you could need to do some custom work on the plugin or request the text from the ticket email, which you are able to customize easily using html.

We would like to add instruction pages for people who have purchased trips. Is there a way to allow only people who have paid for an event to see those pages?

As I mentioned, limiting certain pages to members or paid customers is possible with customization, but not something built into our plugins. One way you could do it is to have the link to those instructions included only in the ticketing email, so only those folks who paid and got the link would know to go there.

note that I need to work in multi-language .. English and French.
Which is the best language plug-in to use ?
Are all features available in both languages ?

Getting all of the above features to work with two languages is probably going to require some careful customizing. I don’t know what the best language plugin to use it- although I do know that qtranslate does not play well with The Events Calendar. Some of our users have used WPML, but others haven’t been able to get that to work. It definitely complicates things. I can tell you that The Events Calendar, Events Calendar PRO, and WooTickets are all available in both English and French.

I hope that answers your questions. Let me know if I can elaborate or answer anything else.

Best,
Leah

[Leah]

Hi seattleshakespeare,

Thanks for getting in touch and for your interest. Events Calendar PRO does not come with a built in purchase button type feature. However, with both The Events Calendar core and with PRO, you can always embed a button or link in the event description to take the user to a third party ticketing service.

The main reason I could see you opting for PRO is because you could put the link in as a Additional Field with the other event data. You can learn more about adding Additional Fields here.

Does that help answer your question?

Best,
Leah

[Leah]

Hi Canuck!

Thanks for your interest. Community Events does work with the current free version of The Events Calendar- you don’t need PRO to use it.

I’m not sure I completely understand your second question. Community Events is about as responsive as the rest of The Events Calendar- that is, not completely responsive, but flexible 🙂 Does that answer your question, or did I misunderstand?

Best,
Leah

[Leah]

Hi Anne,

There is not a built in way to pull events to a specific page in either The Events Calendar or Events Calendar PRO. You might be able to do it with some customizing, though. You could potentially link to an event or a list of events from your menu which might work for you. You could even display only certain categories of events. And all of those events regardless of linking or sorting would appear on the regular calendar on the events page. Does that help answer your question?

Everything I mentioned above is doable with The Events Calendar core, so you might try experimenting with that to see if you can find a solution that works. Then if you found that you needed some of the PRO extras like recurring events, special widgets, and different event views, you could think about upgrading.

Best,
Leah

[Leah]

Awesome! Glad to hear it.

[Leah]

Thanks thisismarkc, we appreciate it.

[Leah]

Hi materdeiknights,

I apologize for the wait here. We are very busy with support right now so we’re a bit behind our usual 24 hour window. Someone will be with you as soon as possible to help out. Thanks for your patience.

Best,
Leah

[Leah]

This reply is private.

[Leah]

Hi treybowman,

Thanks for pointing that out! That’s definitely misleading, and I apologize. I got your email about a refund so we can continue discussion there.

Best,
Leah

[Leah]

Hi Leslie! If you had all your live music events set with the category Live Music, you could show a calendar of just that category, which users could then search by date. We’ve got a mini tutorial for doing that here. That’s the best simple short cut I can give you in the meantime 😀 You might be able to do more with some extensive customizations, but that would be outside our scope of support.

Best,
Leah

[Leah]

Hi ypgroup,

I apologize for any miscommunication here. Since this forum is for pre-sales questions and not support, my suggestions in the other thread were only superficial. We do our best to provide more in-depth support for our PRO customers in the PRO Forum. You can see by searching there that we have helped other folks using Karma in the past. We’d be happy to give you same attention.

That being said, we can not always resolve issues, particularly theme conflicts. I would be willing to discuss a refund with you via email (pro /at/ tri.be) if you’d like to go that route. But I hope you’ll head over to the PRO Forum and post there so we can get you the help you need.

Best,
Leah

[Leah]

Hi ypgroup,

I’m sorry to hear the calendar is giving you trouble. I think I misunderstood what you meant when I first replied here so I’ve edited my reply.

We actually direct all of our support questions to the forums. Forums are a much better place for discussion and troubleshooting than email. The forums make it easier for us to get our customers the help they need in an organized fashion. Plus, other users can find answers through the previous solved threads. We do have a sophisticated ticketing system that we use privately to track bugs, complex support needs, and upcoming features. I apologize for any miscommunication about our support system.

This forum is for pre-sales questions only. Our PRO Support is exclusive to paid users and is where we do the bulk of our support. If you could please post there, that will help us get you the help you need. Thank you.

Best,
Leah

[Author]

Posts