Forum Replies Created
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January 6, 2014 at 5:10 pm in reply to: can multi-day events occuring on simultaneous days, 'span' the simultaneous days #87670
Julie Kuehl
ParticipantHi shantimandir,
Our plugins are currently not designed to do that, but it’s an excellent idea! Would you consider adding it to our Feature Ideas page (https://tribe.uservoice.com/forums/195723-feature-ideas) so that the developer team can take it into consideration?
— Julie
January 6, 2014 at 5:03 pm in reply to: Display bug when viewing events for one category in list view #87663Julie Kuehl
ParticipantHi suncoastpca,
Well, that’s an interesting one for sure. Given that it works properly when you switch to Twenty Thirteen it sounds like it’s a conflict with your theme and not something inherent in the plugin. Have you heard anything from Elegant Themes? I’d be curious to hear what they had to say on the issue.
— Julie
Julie Kuehl
ParticipantHi skg008,
Do you have our Events Calendar PRO add-on? Those are a feature that should show up automatically if that is activated. Is it possible it got deactivated somehow?
— Julie
January 6, 2014 at 4:18 pm in reply to: Possible bug: Permalink for organizers and places is empty #87631Julie Kuehl
ParticipantHi indizio,
Thanks for reporting this. I want to make sure I get the details right for the developers. Can you help me understand exactly which URL slug you are referring to? Where does it (not) appear?
— Julie
Julie Kuehl
ParticipantHi Etienne,
You are right that it’s not working at the moment, but the good news is that it is under review by the development team. Take a look at https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/3837044-integration-with-buddypress and add your comment(s) to the request, if you would.
— Julie
January 6, 2014 at 3:57 pm in reply to: WOOCOMMERCE TICKETS – add additional information when booking #87622Julie Kuehl
ParticipantHi Tom,
Our Event Calendar is more of a display calendar and not a true booking solution at the present time. While there is a way to add additional fields to an event, there isn’t a way to add much more than a price to a ticket. I offer up this as a comparison http://wordpress.org/plugins/booking-system/ which sounds closer to your needs.
Sorry we’re not able to do what you’d like at the present time.
— Julie
Julie Kuehl
ParticipantHi Brian,
I’m pretty sure I’m not fully understanding what you are trying to do, but have you seen our Documentation (http://docs.tri.be/)? If you’re looking for tags, you should be able to find them there.
Does that help?
— Julie
Julie Kuehl
ParticipantHi Louis,
Our plugins attach tickets to individual events in the calendar. If your packages are 5 tickets to one event, you could offer that as a separate, say “5-seat” ticket for whatever fee you wanted. The system would actually be treating it as one item, but it might be manageable that way depending on the size of your events. Also, I’d recommend you look into the website of WooCommerce or EDD or whichever ticketing solution you’ve got your eye on. I honestly don’t know how they’re set up to handle bundles, so perhaps that’s something that could be done on their end.
If on the other hand, you are talking about purchasing 5 tickets across 5 different events, that is something our plugins cannot do. If it can be done at all, it would have to be through the partner that handles the e-commerce transaction.
— Julie
January 6, 2014 at 3:26 pm in reply to: FB events imported with wrong, but consistently wrong, start / end times #87605Julie Kuehl
ParticipantThat can’t hurt. Could you provide me that information in a private message?
— Julie
Julie Kuehl
ParticipantDue to our monthly maintenance release cycle, the earliest a bug fix like this will be implemented is generally a month from when its first reported. As soon as we have progress here and know a fix will be released, we’ll come re-open the thread and confirm as much with you folks. Thanks for your patience so far!
— Julie
Julie Kuehl
ParticipantWould this be helpful for you? https://theeventscalendar.com/altering-or-removing-headings-on-calendar-views/
January 6, 2014 at 3:09 pm in reply to: List View not working properly – events in wrong order #87595Julie Kuehl
ParticipantThanks for the followup. Due to our monthly maintenance release cycle, the earliest a bug fix like this will be implemented is generally a month from when its first reported. As soon as we have progress here and know a fix will be released, we’ll come re-open the thread and confirm as much with you folks. Thanks for your patience so far!
Julie Kuehl
ParticipantHi baynature,
First off, MY APOLOGIES for the delay in getting back to you. I’ve failed to meet out 24-hour promise and while there are lots of reasons, there’s no excuse. Please forgive me.
Better yet, let’s get you taken care of. Any idea how large the file is (in KB, MB, GB) that you are trying to import? When you spoke with WP Engine did they by chance provide any logs?
Could you possibly send me a copy of the CSV file, maybe both the full one and the small one, you are trying to import so I can give it a try?
— Julie
January 3, 2014 at 4:50 pm in reply to: FB events imported with wrong, but consistently wrong, start / end times #86757Julie Kuehl
ParticipantHey again. This is puzzling to me. Especially the half hour shift. I’m still looking into it and wanted to let you know I haven’t forgotten about you.
— Julie
Julie Kuehl
ParticipantHi thisisbbc,
I don’t think Google Maps can handle a location of “worldwide”. Where would you anticipate it be located on the map?
— Julie
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