[Josh]

Hey Patrick,

Thanks for reaching out to us!

You’re correct in that Tickets aren’t supported for recurring events. There are a couple of options that you could pursue here. You could create tickets with titles for each of the dates of the event on the ticket. You could then have them removed from the events after the date has passed.

Alternatively, you could look at duplicator plugins like you mention above as a starting point and then customizing dates for the events and any other information.

Let me know if this helps.

Thanks!

 

[Josh]

Hey Chris,

Thanks for reaching out to us!

I apologize for the inconvenience of this particular issue. It looks like we have a recent internal bug ticket for this issue and it should get addressed in an upcoming. I’ve added this thread to that ticket and you’ll be notified here as we make progress on this one.

I apologize again for the inconvenience of this one, if you have any questions or concerns about the process above please don’t hesitate to reach out.

Thanks!

[Josh]

Hey Ben,

Following up here, he function for adding the ticket is probably what is causing the hiccup. With the latest versions, there are particular ways the ticket form would be called depending on the ecommerce plugin that you’re using.

For example, if you’re using WooCommerce, the call would look like

if (class_exists( 'Tribe__Tickets_Plus__Commerce__WooCommerce__Main' ) ) {
$ticket_form = Tribe__Tickets_Plus__Commerce__WooCommerce__Main::get_instance();

$ticket_form->front_end_tickets_form();
}

Thanks!

[Josh]

Hey Ben,

Thanks for reaching out to us!

I do want to reiterate what Geoff mentioned in the associated thread about our limitations when it comes to customizations such as these, however let me see if I can add a little bit of clarity to the suggestion provided there.

When following the Themer’s Guide, you’ll want to look in the views folder of our Pro plugin and copy the map > single-event.php file into your theme at your theme > tribe-events > map > single-event.php.

From there, you can add the function to output the ticket form for the associated events in that view.

Let me know if this helps.

Thanks!

 

[Josh]

Hey Rhonda,

Thanks for reaching out to us!

It looks like the issue there ended up being a conflict with the Visual Composer, is that the same for you here? If so, it looks like there was a resolution found over the weekend that may be helpful for you here https://theeventscalendar.com/support/forums/topic/tags-no-longer-working/#post-1141059.

Let me know if this helps.

Thanks!

[Josh]

Hey Fred,

Thanks for following up here.

I’m glad we were able to get the first theme conflict issue resolved here.

I took a look at your site again and it appears that you’ve switched back to the select option here for the categories. However, looking at the source as well as how the categories are listed within the select box, it looks like they are pulling the way they should in the proper hierarchy (“Holiday Course” is showing and pulling separated from the “English” category https://cloudup.com/c1Qqzd7lD4c).

If you’re seeing other oddities here when using the checkboxes, my assumption would be that there are some further CSS stylings applied by your theme at play here. If you switch back to the checkbox options, I can help to get you pointed in the right direction for a good fix for those particular display oddities. .

Thanks!

[Josh]

Hey Johan,

Thanks for reaching out to us!

I’ve tested this with my local install by changing my date format to match yours in the screenshot and creating a recurring event to run every Saturday from July 9 to September 24. However, I was unable to replicate the issue you’re describing and experiencing above. The events are showing and linking as expected.

As a starting point, have you tried following our Testing for Conflicts procedures to ensure there isn’t a conflict occurring here with an existing plugin or theme?

Thanks!

[Josh]

Hey Michael,

Thanks for following up with us here. I apologize for any confusion with the previous thread as well as the support droid automatically closing the thread prior to full resolution.

It looks like the last question was in regard to making sure all the plugins were up to date with the latest versions. Can you verify that you’re using the latest versions for all of our calendar plugins?

Thanks!

[Josh]

Hey Fred,

Thanks for following up here!

The above steps are for removing the venue information from the single view templates.

For that particular view, list style views, it appears that your theme may already have a custom template utilized there and outputting the information for you. You could check to see if there is a theme setting to change this or you can look in that same tribe-events folder within your theme for a list > single-event.php template override. If so, check the file and you should see a call to the venue details that are outputting on the list templates and delete the code directly there.

Let me know if this helps.

Thanks!

 

[Josh]

This reply is private.

[Josh]

Hey Trey,

The snippet above would go into the functions.php file of your theme used on the site where the events are coming from. The site where the events are originally created.

Then, to import a specific category of events into your second site, you would use a URL such as “http://example.com/?ical=1&tribe-cat={slug}” where {slug} is the slug for the category that you would like to import from.

Let me know if this helps.

Thanks!

[Josh]

Hey Lucy,

Thanks for following up with us here.

Unfortunately this isn’t possible with the current recurrence settings. However, since there are only two dates to cover here, you could try a duplicator plugin such as https://wordpress.org/plugins/post-duplicator/ to duplicate the first one so you’re not updating all of the information for the second event.

Let me know if this helps.

Thanks!

[Josh]

Hey Erik,

Thanks for following up here. I’m glad we were able to get to the root of the feed problem. However, I’m sorry to hear about the duplication issue here. Would you mind sending (in a private reply if you’d like) the feed for the public calendar?

For the events that are currently in your site, were there any events in the database prior to the import that you would like to keep on the calendar? If not, it may be best to delete all posts of the event post type. You would then need to delete all the events that will then be in the “deleted_event” post type to allow testing of the import again. A great plugin that will help with this would be the bulk delete plugin.

Once deleted, would you mind updating the plugins to their latest versions and test the import again?

Thanks!

[Josh]

This reply is private.

[Josh]

Hey Clayton,

Thanks for reaching out to us here!

Would you mind clarifying the issue you’re experiencing here? Is this a situation where you’ve created some recurring events and they are not showing up on the front-end of your site? Or is the issue here that you’ve installed the Events Calendar PRO plugin and are unable to create recurring events?

Thanks!

[Author]

Posts