[Josh]

Hey Ben,

The simplest approach here would be to follow the Themer’s Guide and copy the Event Plus > src > views > wootickets > tickets.php form into your theme and you can then delete the quantity field there.

From there, the other adjustments would be CSS adjustments that you can make within your child theme stylesheet to get the layouts that you would like.

Let me know if this helps.

Thanks!

[Josh]

Hey Patrick,

Sounds like a good solution.

I’ll go ahead and close this thread for now.If you have any further questions about Event Tickets Plus, please don’t hesitate to reach out in our forums.

Thanks!

 

[Josh]

Hey Dawn,

Thanks for reaching out to us!

Definitely looks like something very odd going on here. As a starting point to try to help get you pointed in the right direction here, would you mind sending a zip file of your current theme to support[at]theeventscalendar.com and requesting to have it forwarded to me?

Thanks!

[Josh]

Hey Kate,

Thanks for reaching out to us!

I took a look at your site and saw the issue you’re describing here. As an initial step, have you tried following our Testing for Conflicts procedures here to ensure there aren’t any conflicts at play with another plugin or your active theme that may help to get us pointed in the right direction?

Thanks!

[Josh]

Hey Michael,

Thanks for reaching out to us!

To clarify here, are you referring to accessing the values from the Ticket Fieldset responses provided by a user when purchasing a ticket?

Thanks!

[Josh]

Hey George,

Thanks for reaching out to us here!

Are you referring to the Recurring events setting that allows you to limit the display of the recurring events in the list views to showing only the next upcoming event?

Thanks!

[Josh]

Hey Erik,

I’m sorry for the inconvenience of these particular issues. Would love to help you work through these particular ones to try and get to the root of the issue here. However, if you would like a refund, you can request a refund for the purchase here https://theeventscalendar.com/knowledgebase/refund-policy/.

Thanks!

[Josh]

Hey Patrick,

That is a good question. If you deleted the ticket, the associated information would be lost. As an alternative, you could do a little bit of custom development there to hide tickets after the date that they have been created for.

Thanks!

[Josh]

Hey Michael,

It looks like we may have an issue between the latest versions of WPML and our recurring events feature. Having someone else on our team confirm some of the issues I’m seeing and will follow up again at that point. I do apologize for the inconvenience of these particular issues.

Thanks!

[Josh]

This reply is private.

[Josh]

Hey Michael,

Thanks for clarifying the up to date plugins here. I’m reviewing this along with the system information from the previous thread to see if I can recreate the same issues here with the WPML plugins and will follow up with you here shortly.

Thanks!

 

[Josh]

Hey Lorilee,

Awesome! I’m glad you were able to get the import working again.

There has been some internal discussion on this particular “feature” within the plugin. There may be some changes with this in a future release.

I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new one.

Thanks!

[Josh]

Hey Trey,

Sure thing! Would you mind actually creating a new thread for that ticket and requesting me in that thread. That way we don’t keep hitting Ryan (the original poster here) with a bunch of follow up emails.

Ryan,

I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new one.

Thanks!

[Josh]

Hey Cindy,

Thanks for following up with us here.

I tested the snippet with my local install and verified that it was preventing the passed events from showing in the listings. Try copying from the following snippet and see if that helps to change things. If not, would you mind creating a snippet with your full functions file and sending a link over to that for verification?

https://gist.github.com/BeardedGinger/318b8b8752d345b0b0390fa6e80e28a4

Thanks!

[Josh]

Hey Julie,

Thanks for reaching out to us!

I took a look at your site and it appears that the issue here is being caused by some custom styles applied via your theme to the “tribe-events-loop” class where it is given a max width of 800px. If you remove that style, or limit it to only impact the original view you intended them for, it should help the cards within the photo view to fill the space as expected.

Let me know if this helps.

Thanks!

[Author]

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