Recurring event This event has passed REOPENED

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  • #1140404
    Michael
    Participant

    Recurring event This event has passed

    This was still not resolved, updated all plugins and issue persists. Now what?

    When we tested for conflicts and it seems to be the WPML Multilingual CMS plugin causing the malfunction however was told that these plugins should not conflict with each other.

    #1141005
    Josh
    Participant

    Hey Michael,

    Thanks for following up with us here. I apologize for any confusion with the previous thread as well as the support droid automatically closing the thread prior to full resolution.

    It looks like the last question was in regard to making sure all the plugins were up to date with the latest versions. Can you verify that you’re using the latest versions for all of our calendar plugins?

    Thanks!

    #1141085
    Michael
    Participant

    yes that was done, everything is up to date. I did notice when I delete the PRO plugin the events work as expected, however we lose the ability to create recurring events which is the main reason we purchased the plugin.

    #1141860
    Josh
    Participant

    Hey Michael,

    Thanks for clarifying the up to date plugins here. I’m reviewing this along with the system information from the previous thread to see if I can recreate the same issues here with the WPML plugins and will follow up with you here shortly.

    Thanks!

     

    #1142049
    Josh
    Participant

    Hey Michael,

    It looks like we may have an issue between the latest versions of WPML and our recurring events feature. Having someone else on our team confirm some of the issues I’m seeing and will follow up again at that point. I do apologize for the inconvenience of these particular issues.

    Thanks!

    #1142888
    Josh
    Participant

    Hey Michael,

    To follow up with you here.

    We have someone on our team working directly with the team at WPML to help in ironing out some of these issues. I can’t give you a specific time when these issues will be resolved but I have added this thread to that discussion and you’ll be notified here as we make progress.

    I apologize for the inconvenience of this one at this time. If you have any questions or concerns about this process, please don’t hesitate to reach out.

    Thanks!

    #1151299
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 7 posts - 1 through 7 (of 7 total)
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