[Josh]

Hello claghorn,

Thanks for following up with us! I’m glad that other post was able to help!

You can change the order of events by modifying the query that displays the events. There is some great information at the bottom of this thread that may help with making this customization.

Thanks!

[Josh]

Hello astcit,

Awesome! Thanks for following up with us.

I look forward to seeing the solution you come up with.

Thanks!

[Josh]

Hey Christopher,

It’s been a while since we’ve heard from you. We like to close tickets after they’ve been inactive for a while. If you have any further questions, please don’t hesitate to open a new ticket.

Thanks!

[Josh]

Hello pmycroft,

Thanks for following up with us.

That definitely is strange. Yes, if you don’t mind, could you provide us with login information so we can get a closer look at the issue? You can send it as a private response here.

Thanks!

[Josh]

Hello yungraphik,

No problem! Happy to be able to help.

I’ll go ahead and close this ticket. If you have any further questions please don’t hesitate to open a new one.

Thanks!

[Josh]

Hello henricocounty,

Thanks for following up. I’m glad you were able to find a solution that works for now.

It definitely sounds like it is a javascript issue that is at the root of the problem. Another option you could pursue is dequeueing different parts of the Bootstrap library to see if there is a specific script that is causing the conflict.

I’m sorry I wasn’t able to give you a direct response however I hope this was able to point you in the right direction.

Thanks!

[Josh]

Hello veruska,

Thanks for following up with us and providing the detailed information that you have.

I’ll pass this information along to our developers to see if there is any more light that can be shed on these image import issues.

Thanks!

[Josh]

This reply is private.

[Josh]

Hey kqed,

Thanks for reaching out to us!

The solution to this will partially depend on which view of the calendar is being displayed on the homepage. Is this a widget that is being pulled onto the homepage?

Once you determine how the calendar is being displayed on the homepage, you could follow our Themer’s Guide to create a custom loop for that view within your theme. Around the single events, you could add a conditional that checks for the current date against the first instance of tribe_get_recurrence_start_dates; to show only the first instance of a recurrence.

Hopefully this will help to get you pointed in the right direction. Let me know if you have any further questions.

Thanks!

[Josh]

Hello curiousbee,

Thanks for reaching out to us!

The simplest approach to get close to what you’re looking for would be to select the following setting within the General tab of the plugin settings. This will allow only the next upcoming instance of the recurrence to show within the list view.

To get exactly what you’re looking for, you could possibly follow our Themer’s Guide to create a custom loop of the list view within your theme. Around the single events, you could add a conditional that checks for the current date against the first instance of tribe_get_recurrence_start_dates; to show only the first instance of a recurrence.

Hopefully this will help to get you pointed in the right direction. Let me know if you have any further questions.

Thanks!

[Josh]

Hello pmycroft,

Thanks for reaching out to us!

That is definitely a strange issue to be having. Hopefully we can help to get this sorted out for you quickly.

To start, have you tried the Testing for Conflicts procedures to see if the issue is potentially a plugin or theme conflict?

Let me know how the testing procedures go.

Thanks!

[Josh]

Hello rhythmtravels,

Thanks for these! I’ve passed the links on to our developers so they can get a closer look at what is going on with these duplicated events.

Thanks!

[Josh]

Hello sharon,

I checked out the site and didn’t see anything that looked like it could be causing the issue within the settings. It seems like this still may be a theme or plugin conflict. Would it be possible to see the site setup with the default theme and plugins disabled?

If you’re unable to do so on the live site, would you be willing to set up a new install as a subdirectory on your hosting environment and see if the issue persists?

Thanks!

[Josh]

Hello insitemodt,

No problem. It’s usually best to open a new ticket so we can ensure that we’re able to respond as quickly as possible. However, in this case it’s cool to jump in to watch for an update.

In the meantime, I’ll actually go ahead and close this support ticket. We’ll still post updates here as when this feature is ready for release.

Thanks!

[Josh]

Hello carnfield,

Thanks for following up with us.

I can understand the frustration that comes from a plugin not performing in a way that you expect it should. I also understand the frustration when it seems like it is taking so long to complete a feature that seems like it should be an easy fix.

However, I can assure you that the solution for this issue isn’t a quick 2 hour fix. Every feature is an investment of time in regards to strategy, development, quality control and countless other factors. In regards to the development phase, solutions have to be approached in a way that doesn’t affect the performance of the plugin for existing users. You mentioned that our plugin is “cleaner, more user friendly and easier to design around” than alternatives that you have used. We believe that this is due to taking feedback from our users and implementing new features while giving them the time and focus they deserve.

When approaching release cycles, there are hundreds of issues and features that are up for consideration. We have to prioritize these based on the overall severity of the issue as well as the demand from the community for specific features or functionality. For example, coming into this current release, there was a huge demand for us to focus on performance. So, version 3.7 was dedicated to bettering the overall performance of our plugin.

That being said, we do have a developer focusing on this feature and at this moment it is currently scoped for the next release. This means that barring any unforeseen issues in the development process, the feature should be shipped with the next release. If anything changes in that plan, we will definitely notify you here on this post.

If you would like a refund, you can request one via an email to pro [at] tri.be. Please be sure to include your original receipt as well as a link to this forum post in your request.

Let me know if there is anything else that I can help with.

Thanks!

[Author]

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