[Josh]

Hello kqed,

Thanks for following up with us!

In that case, you can use the Themer’s Guide to copy the “pro” -> “photo” -> “loop.php” file from the plugin into your theme and add the conditional logic around the call for the single event template for that view (<?php tribe_get_template_part( 'pro/photo/single', 'event' ) ?>)

Let me know if this helps.

Thanks!

[Josh]

Hello Paul,

No problem, it may have just gotten accidentally deleted at some point.

I’ll go ahead and close this ticket. If you have any further questions please don’t hesitate to open a new one.

Thanks!

[Josh]

Hello carnfield,

I’ll go ahead and close this tickets since it sounds like the remainder of this conversation will take place via email at pro (@) tri.be.

If you have any further questions, concerns or feedback please don’t hesitate in opening a new ticket.

Thanks!

[Josh]

Hello sharon,

You should be fine testing on the dev site. The license is only needed for updates to the plugin on live sites.

To test, just download the plugin from your http://tri.be account and install on your dev site. You won’t need to add the license key on the dev site.

Thanks!

[Josh]

Hello ardcgarage,

Sorry about that, was hoping it may help. This issue is slightly different than the others since you’re seeing a blank white screen rather than a redirect loop error.

Did you get a chance to try the other suggestions:

If you’re unable to do it on your main site, would you be able to create second WordPress install on your current hosting environment as a subdirectory of your current site (something like http://ardcgarage.com/dev-site)? Then have this site be stripped down to just the default theme and Events Calendar plugin and see if that allows you to access the admin area of the site.

Thanks!

[Josh]

Hello claghorn,

You should be able to accomplish the customization you’re looking for by targeting the events query and using <a href="http://codex.wordpress.org/Plugin_API/Action_Reference/pre_get_posts" target="_blank">pre_get_posts</a> within your theme’s functions.php file.

When adding be sure to add your code immediately after the opening <?php tag or immediately before the closing ‘?>’ tag within your functions.php file.

Thanks!

[Josh]

Hello Oliver,

Thanks for following up with us!

I’ll go ahead and close this ticket. If you have any further questions please don’t hesitate to open a new one.

Thanks!

[Josh]

Hello skysoclear,

Thanks for reaching out to us!

I did some testing and after creating a new ticket within an event, I went back to the WooCommerce product for that ticket and selected to have that ticket sold individually (https://cloudup.com/caC3Wh8D5gx) I imagine this is the same process you took?

I tested the sale and you’re right, the ticket can be sold more than once even with that limitation set.

I’ll pass this along to our developers for review. However, I’m not sure how much of this could potentially be an issue with our plugin. At the end of the line, the ticket is a WooCommerce product, the sale limitation is a WooCommerce setting, and it is the WooCommerce checkout that is allowing it to be purchased multiple times.

I’m sorry for the inconvenience but I’ll do some research and see if I can get you some more information.

Thanks!

[Josh]

Hello ardcgarage,

I just wanted to follow up with you quickly. We’ve noticed other users throughout the community experiencing similar issues with an admin redirect loop. Could you try this snippet to see if it helps with the issue you’r experiencing.

Let me know how it goes.

Thanks!

[Josh]

Hello musician4you,

Thanks for reaching out to us!

I can see what you mean about the tickets printing funny and how that wouldn’t be the most desirable display. The issue that we face is the difficulty in getting consistency across many different email clients.

This issue has been brought up in the past and we currently have it on our radar. I’ll add your concern to our internal tracking system and you’ll be notified as we look into the possible solutions for this issue.

I apologize for any inconvenience. Let me know if there is anything else that I can help with.

Thanks!

[Josh]

Hello boaz,

Thanks for reaching out to us!

You can find the source text for those export buttons within the maybe_add_link function within the “lib” -> ‘tribe-icall.class.php`file.

Let me know if there is anything else that I can help with.

Thanks!

[Josh]

Hello veruska,

There is a snippet in this thread that should help resolve the majority of your image importing issues until a fix can be shipped in an upcoming plugin update.

I’ll go ahead and close this ticket. If you have any further questions please don’t hesitate to open a new one. When the plugin is updated to better handle these types of image issues, we’ll notify you on this post.

Thanks!

[Josh]

Hello joinfof,

Thanks for reaching out to us!

That section is now located within the “resources” -> “embedded-maps.js” file. However, it is usually best not to edit these files directly. There are some good suggestions within this post of Stack Overflow that may help you to permanently disable this option within your theme.

I’m sorry I wasn’t able to give you a direct response however I hope this was able to point you in the right direction.

Thanks!

[Josh]

Hello webprofessionist,

Thanks for reaching out to us!

Are the old ticket prices showing on events that you’ve now created WooCommerce tickets for? Or are they just showing on events that had prices before you installed WooCommerce tickets but no tickets have been created since WooCommerce Tickets was added?

Generally, this snippet should help to get what I believe you’re looking to achieve. Let me know if it helps.

For searching our codebase, checkout our docs. They’re a great way to find code you’re looking for pretty quickly. For finding the different elements of the address, do the functions in this section give you the breakdown you need?

Finally, when registering a taxonomy for the Venue custom post type using the default <?php register_taxonomy( $taxonomy, $object_type, $args ); ?> use tribe_venue as the $object_type to get it to display for the Venues Custom Post Type.

Let me know if this helps or if you have any further questions.

Thanks!

 

– Josh

[Josh]

Hello pmycroft,

Thanks for following up and providing us the login information.

I took a look at the site and it doesn’t appear that you have Events Calendar Pro installed. The two that you have are the core events calendar plugin as well as our Community Events plugin. Event recurrence is available as a feature of our Pro plugin.

Let me know if there is anything else that I can help you with.

Thanks!

[Author]

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