[Josh]

Hey Peter,

Thanks for reaching out to us!

For the recurring event, you could use a “tribe_get_events” loop to target your desired event for the homepage and use the ” tribeHideRecurrence’ => 1 ” argument to grab just the next upcoming event in the recurring series.

Alternatively, you could grab the ID for the next event in the recurrence. When looking at the events within the dashboard, you will see an “Edit All” as well as an “Edit Single” event. If you hover over the “Edit Single” option you’ll see that each event within a recurring event series has it’s own ID. You can use that ID to get the single instance that you would like.

Let me know if this helps.

Thanks!

[Josh]

Hey Roger,

Thanks for reaching out to us!

Unfortunately there isn’t an option to have this as default other than to do like you originally say and click the column to switch the order. If you would like, you could do a pre_get_posts() (ensuring that you target only the admin view of events) and reset the query arg for “order” to be ascending.

Let me know if this helps.

Thanks!

[Josh]

Hey Gregory,

Thanks for reaching out to us!

We now have a setting within your dashboard under the Event Settings > Display tab that allows you to disable the related events from displaying (https://cloudup.com/cHlihq6GKie).

Let me know if this helps.

Thanks!

[Josh]

Hey Andrew,

Thanks for reaching out to us!

I took a look at your site and noticed the issue you’re describing. By default, our plugin does not add this to the list view. This should just be displaying the venue address here.

It looks like you may have a plugin (or possibly a function within your theme) that detects the “<address>” tag and replaces it with a Google maps embed. Try deactivating your plugins one by one to see if you can narrow in on the problematic code.

Let me know if this helps.

Thanks!

[Josh]

Hey Rochelle,

Thanks for reaching out to us!

Are other WooCommerce emails being sent from the site? If not, try following the Testing for Conflicts procedures to see if there is a potential conflict occurring.

Let me know if this helps.

Thanks!

[Josh]

Hey,

Thanks for reaching out to us!

There is some great information about customizing the tooltip that can be found within the source code at views > month > single-event.php.

You’ll need to follow our Themer’s Guide to get started with making customizations. After reviewing the Themer’s Guide and the notes within the file, you can take advantage of this snippet that will help you in getting the city for the Venue associated with your event to add to the tooltip.

Let me know if this helps.

Thanks!

[Josh]

Hey,

Thanks for reaching out to us!

You can take a look at the “tribe_get_related_posts()” function, particularly the “tribe_related_posts_args” filter within that function. That is where you can replace the arguments from being a query on the Event Category and Tags to being a meta query based on the Venue ID attached to the event.

Let me know if this helps.

Thanks!

[Josh]

Hey Brad,

Thanks for reaching out to us!

This is definitely a strange issue to be having for sure and I apologize for the inconvenience. There are a couple of things that come to mind initially that may be causing this issue.

1. First, what are your settings for date display within the Event Settings > Display tab in your WordPress dashboard (https://cloudup.com/cgVA1Q8JU3e)? Check to ensure that none of the formatting there has the month displaying twice in the format issue you’ve noticed.
2. Secondly, there could be an overwrite to this feature within your theme most likely within a “tribe-events” folder and template there. Does the issue persist if you switch to a default WordPress theme?

Let me know if this helps.

Thanks!

[Josh]

Hey Xavier,

Thanks for reaching out to us!

You should be able to create an account on http://translations.theeventscalendar.com using the “register” link in the upper right side of the page. Are you able to fully register there?

Thanks!

[Josh]

Hey Zeno,

Thanks for reaching out to us! I apologize for any frustrations you’ve had in using our plugin.

Have you found a resolution to this issue? I took a look at your site and the “Previous Events” and “Next Events” buttons at the top of the page you’ve linked appear to be woking fine for now and properly sending to the appropriate “tribe_paged” number. Is this the case or is there something I’m missing on this one?

Thanks!

 

[Josh]

Hey Kenny,

Thanks for adding the video! We’ve logged an internal ticket for this issue and resolution should be coming in an upcoming release. If you’ve subscribed to this thread you should receive an update here notifying you when we have made progress.

I’ll leave this thread active for now since there seems to be some potential issues with different configurations and will wait for James’ response on the previous thread.

Thanks!

[Josh]

Hey Florian,

I see you’ve marked the response as correct. Happy to be able to help!

I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new thread.

Thanks!

[Josh]

Hey Rebecca,

I apologize for any continued frustration here. When saying you’ve followed completely, are you able to see a normally functioning mobile view with a default WordPress theme (such as TwentyTwelve)? I know there was some resolution for you when moving when your javascript functions run, however It doesn’t look like that was a complete resolution to all of the issues. Was curious if switching themes completely got you back to a fully functioning calendar? This way you’ll know where to narrow in on.

As far as the javascript conflicts, again I was unable to replicate using your javascript file as uploaded as well as when moving all the secondary functions to document ready. However, that may not have been a full proof test since I didn’t have all the necessary dependencies. For your own testing, have you tried disabling each function within your javascript file individually to see if there is a specific function there causing the conflict?

Thanks!

[Josh]

Hey Wendy,

Thanks for reaching out to us!

This definitely sounds like a very strange and frustrating issue to be experiencing. The inability to deactivate plugins does make things difficult. Not only due to finding a culprit, but also if there was a plugin modifying information within your wp-options table (such as transients), it could clean up after itself on deactivation (which wouldn’t get triggered if you manually delete them via FTP).

Have you tried reaching out to your hosting provider for feedback? They may be able to point you in the direction of the culprit as well as manually do some changes to help get you back up and running so you can at least work with the backend of your site.

Thanks!

[Josh]

Hey,

Thanks for reaching out to us!

1. By default, the tickets don’t show on the front-end with the regular products in their loops. However, you could modify this to have them included in those loops.
2. When creating Tickets for an event, we have settings for “Start” and “End” sale dates that allow you to set the timeframe for when those tickets will be available for sale. If the current date doesn’t fall within that window, the tickets won’t display for that event.

Let me know if this helps.

Thanks!

[Author]

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