Not sending confirmation email

[Rochelle Fisher]

Hi I have looked over the email tab in settings for Woo commerce tickets and it looks like it should be sending a confirmation email once the order is completed. I am getting nothing. What can I check??

[Josh]

Hey Rochelle,

Thanks for reaching out to us!

Are other WooCommerce emails being sent from the site? If not, try following the Testing for Conflicts procedures to see if there is a potential conflict occurring.

Let me know if this helps.

Thanks!

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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