Josh

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Viewing 15 posts - 2,566 through 2,580 (of 4,178 total)
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  • in reply to: Events calendar displaying archive page, not events page #993434
    Josh
    Participant

    Hey,

    Thanks for reaching out to us!

    Rob, it actually sounds like your situation is a bit different. With our plugin, we take advantage of the archives for generating the views for the plugin. In this case it sounds like there may be titles set conditionally and in that case, if there is a general archive conditional and it is set to “Website Archives”, that will show on your calendar if there isn’t another title set for the Events. To help target the Events pages where those titles are set you can use these helpful conditionals https://gist.github.com/jo-snips/2415009.

    Rob, if you have further questions we do ask that you would follow up in a new thread so we’re able to address each user directly.

    Aimee,

    This definitely sounds like a strange issue. Did it just start happening on an existing site or is this a new site that you’re noticing this on?  Additionally, a first thing that I would test would be to navigate to your permalink settings (Settings > Permalinks ) and re-save the current configuration. This will cause the rewrite rules for the site to be flushed which may help in this scenario.

    Let me know if this helps.

    Thanks!

    in reply to: The Times I scheduled are coming up as dates. #993425
    Josh
    Participant

    Hey Bradley,

    Awesome! Happy to help.

    I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new thread.

    Thanks!

    Josh
    Participant

    Hey Rebecca,

    Thanks for following up with us!

    That’s strange, I was able to see the site with the broken issues you described when viewing on my desktop and scaling down.

    Unfortunately I can’t completely replicate since I do not have all the dependencies from your site that are called within the conflicting “init.js”. Have you tried deactivating each one of the functions in that file individually to see if you’re able to narrow in on the culprit rather than it just being that entire file.

    Thanks!

    in reply to: Recurring event only shows once in all views #993405
    Josh
    Participant

    Hey Yolanda,

    I was just notified yesterday of a new bug based on the date format selected. To ensure this is the same issue, does the issue persist if you change your date format from day/month/year format to month/day/year format?

    I can’t give an exact date for a resolution. I can say that the issue has been ticketed and assigned to a developer to be addressed in an upcoming release. If this issue is the same, I’ll add this thread to that internal ticket and you will be notified here as we make progress towards a solution.

    Let me know if this helps.

    Thanks!

    in reply to: How to customize "meta" info #993403
    Josh
    Participant

    Hey Radek,

    Thanks for following up with us.

    I’m glad you were able to find a solution to this one. I’ll go ahead and close this thread. If you have any further questions, please don’t hesitate to open a new tread.

    Thanks!

    in reply to: Czech translation #993398
    Josh
    Participant

    Hey Radek,

    I see what you’re talking about now for those instances.

    I’ll create an internal ticket to log this issue. You’ll be notified here as we make progress on this. In the meantime, you can follow our Themer’s Guide to copy these templates into your theme and modify the presentation of the text there. Rather than relying on the translation you can replace with custom text for those instances.

    Let me know if this helps.

    Thanks!

    in reply to: Purchase tickets in Event list view #993365
    Josh
    Participant

    Hey Max,

    It looks like this response has been marked as correct.

    I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new thread.

    Thanks!

    in reply to: Events Not Posting on Website #993022
    Josh
    Participant

    Hey Shannon,

    No problem and thanks for following up!

    While on your server, you can find the file at “/wp-content/themes/bssc/tribe-events/list/nav.php”. You can either delete the file or remove the entire line referencing the “tribe_has_past_events()”.

    Let me know if this helps.

    Thanks!

    in reply to: Listing upcoming events in list view #992944
    Josh
    Participant

    Hey Meghan,

    Thanks for reaching out to us!

    Unfortunately we aren’t able to provide support in our Pre-Sales forum. If you would like you can request support at our WordPress.org forum or if you have an account you can login and access our premium forums.

    To help you get started though, you can follow our Themer’s Guide which will show you how to copy templates into your theme and get started with customizing them to meet your needs.

    Let me know if this helps.

    Thanks!

    in reply to: Personal Calendar #992942
    Josh
    Participant

    Hey Bill,

    Thanks for reaching out to us!

    Our plugins aren’t currently intended to be used as a booking system. You could accomplish this with a bit of work and customization along with using one of our ticketing plugins and our community events plugins.

    For the individual calendars as well, there is only a single calendar but you could create an “Event Category” for each of the engineers. This way the category archive can be utilized as a way to see just the “Events” associated with that Engineer.

    Let me know if this helps.

    Thanks!

    in reply to: iCal – How do I know which websites are using iCal #992940
    Josh
    Participant

    Hey Aaron,

    Thanks for reaching out to us!

    Many times, sites will have links that will allow you to download an ICS file or access an iCal feed for their events. If you don’t see a link prominently displayed, it doesn’t mean the site doesn’t offer this feature. You could contact the editors of 10times.com to see if they have an iCal feed that you could use for importing their events onto your site.

    Let me know if this helps.

    Thanks!

    in reply to: Change Header Title from "Archives" #992937
    Josh
    Participant

    Hey Paul,

    Thanks for reaching out to us!

    Site is looking great! Your theme probably has some code in the functions file (or a file linked to the functions.php file) that controls the output of the title for these types of pages. This section will likely have a list of conditionals with sections such as “is_archive”. Within that section, you can use some of these conditionals to target The Events Calendar pages and modify the title for those pages directly.

    Let me know if this helps.

    Thanks!

    in reply to: Recurring event only shows once in all views #992830
    Josh
    Participant

    Hey Yoly,

    Thanks for reaching out to us!

    This is definitely a strange issue to be having. We do have some issues with the “see all” view of recurring events, however that issue prevents the first instance of the recurring event from displaying while all the other event instances still display.

    As an initial testing step, would you mind following the Testing for Conflicts procedures to ensure there isn’t a conflict occurring with an existing plugin or theme?

    Let me know if this helps.

    Thanks!

    in reply to: How to customize "meta" info #992825
    Josh
    Participant

    Hey Radek,

    Thanks for reaching out to us!

    Looking at the file structure you’ve stated above, it looks like you’ve gotten it placed in the correct location within your theme. A couple of things to check:

    1. Ensure “tribe-events” is spelled correctly on the folder within your theme.
    2. Double check that you’ve gotten the folder added to the right/active theme on your site.
    3. If you’re using any caching, try purging the cache on the site to see if the updates show.

    Let me know if this helps.

    Thanks!

    in reply to: Czech translation #992822
    Josh
    Participant

    Hey Radek,

    Thanks for reaching out to us!

    When attempting to import, are you using the import option at the bottom of the page for your translation (https://cloudup.com/c0KboeBRiGc). If so, is there a specific error message that you’re receiving when attempting to upload?

    Those sections with the different capitalization should be single strings. You should be able to locate the translation for that string within the translation file and modify directly.

    Let me know if this helps.

    Thanks!

Viewing 15 posts - 2,566 through 2,580 (of 4,178 total)