[Josh]

Hey Gerry,

Thanks for following up.

I took another look at the site and see that you were able to get the spacing adjusted to get the display on the single line as expected. In reference to the datepicker positioning, do you happen to have any other styles set for the site in regards to the datepicker or the events calendar within your theme?

Thanks!

[Josh]

Hey Everyone,

I apologize for the inconvenience of this issue.

The ticket has been set to be addressed in our next release however I can’t give a set date for that fix. In the meantime, you can revert to the previous version of the plugin which should be a temporary solution for this issue until the update is released.

Let me know if this helps.

Thanks!

[Josh]

Hey Melody,

I see this answer has been marked as correct. Happy to help!

I’ll go ahead and close this thread for now, if you have any further questions please don’t hesitate to open a new thread.

Thanks!

[Josh]

Hey,

Thanks for reaching out to us!

The visibility for each ticket is actually set to be hidden from those views. If you go to the WooCommerce Product for the ticket you can check the visibility settings (screenshot) and change that there so it gets included.

Let me know if this helps.

Thanks!screenshot

[Josh]

Hey Alessandro,

Thanks for reaching out to us!

You can add a custom column to the Events table within your WordPress dashboard using a customization such as http://code.tutsplus.com/articles/add-a-custom-column-in-posts-and-custom-post-types-admin-screen–wp-24934.

The custom meta for the event that you’ll be bringing in will be formatted as “_ecp_custom_$id”. You can find the id for the field by searching in your database or by using the developer tools while your in your WordPress dashboard and checking the “name” value on the field that holds the custom meta you’re wanting to use.

Let me know if this helps.

Thanks!

[Josh]

Hey Radek,

Thanks for reaching out to us!

There isn’t a direct way to sync the events out of the box, however there are a couple of things you could try to make the management between the two sites a little simpler.

• You could manage the events on one site and then do regular exports from that site and import them into the new site.
• You could manage events within a single spreadsheet (https://theeventscalendar.com/knowledgebase/csv-files-options-and-examples/). You could then import a CSV into each of the sites. This way data entry only has to happen once rather than the same information individually added to each calendar.

Let me know if this helps.

Thanks!

[Josh]

Hey Niklas,

Thanks for reaching out to us!

Are you noticing any consistency with the differences in time? There have been some issues where users have imported events from Facebook pages that have the time set in a different timezone than what is used for their WordPress install. Could this possibly be whats happening here?

If the events you’re pulling from are for the same timezone that your WordPress site is supposed to be on, can you verify that your site is set to the proper timezone in the WordPress settings under the Settings > General tab?

Let me know if this helps.

Thanks!

[Josh]

Hey Gerry,

Thanks for reaching out to us!

I’ll need to do a bit more research on the datepicker and what may be happening here. Could you verify one thing for me though, could you verify it isn’t doing the same thing if you switch to a default WordPress theme such as the TwentyFourteen theme?

For the button, it looks like the size of the center column of your sit may be what’s causing there not to be enough room for all of the filters and the button to display within the same row. An option would be to remove the left margin on the button so it aligns all the way to the right rather indented into the top section.

You could try:

.tribe-bar-submit {
margin-left: 0;
}

Let me know if this helps.

Thanks!

 

[Josh]

Hey Tim,

Thanks for reaching out to us!

Unfortunately we don’t have a shortcode for pulling the full calendar into your homepage layout. There are a couple of options you could pursue though:

1. We do have shortcodes that allow you to include the widgets wherever you would like. This includes the mini calendar widget which you could add to your homepage using [tribe_mini_calendar] shortcode.
2. You can try out the Event Rocket plugin. There is an option there that allows you to set the Calendar page as the front-page of your site using the Settings > Reading tab within your WordPress dashboard.

Let me know if this helps.

Thanks!

[Josh]

Hey Jeremy,

Thanks for following up with this information!

It’s hard to say which file(s) without knowing exactly what has been moved over to the theme. My assumption would be that there is a “tribe-events/month/nav.php” file that is added there which could possibly be using some deprecated functions. If that file exists there, you can delete that file and see if that fixes the issue.

Thanks!

[Josh]

Hey Robert,

Thanks for following up with this information. I’ll reach out to one of our developers. I know when changed some priorities for a couple of WordPress actions that we’re hooking into. I’ll check to see if this could potentially be causing some issues if the two calendars are being run simultaneously.

Thanks!

[Josh]

Hey Franco,

Thanks for following up and it sounds like you’ve gotten the GenerateWP code working great on your site!

I can help to get you pointed in the right direction for what you’re trying to accomplish, however I do want to set expectations that I can provide specific customizations for your site.

So, to grab the new taxonomy terms that you’re now able to add to venues,Themer’s Guide WordPress has a great built-in function called “wp_get_post_terms()“. You can follow our Themer’s Guide to copy the “single-venues.php” file into your theme and add your customization there.

Here is a quick snippet that you can add to the single-venues.php that would output the names of the taxonomies that you have assigned to the venues.

Let me know if this helps.

Thanks!

https://gist.github.com/BeardedGinger/1dbc85046c3e4468b543

[Josh]

Hey sandeep,

Thanks for reaching out to us.

We ask that you open a new thread for support within our WooCommerc Tickets forum for premium plugin support. This way we can ensure to answer your question fully without distracting from the original questions posted by DeDe here.

Thanks!

[Josh]

Hey Timothy,

That’s definitely a strange issue. Can you verify that you get the green verification message underneath the license key letting you know the site has been authorized.

My guess here is that there is potentially something blocking the update process. You mentioned that you get update notifications from plugins on WordPress.org, do you also get them from other Premium plugins on the site?

A couple of other things you could look into:

1. check your theme or other plugin files for a reference to the “tribe_enable_pue” filter. This filter can be used to prevent update checks for the plugin.
2. You can also check your wp-config.php file to ensure that the “TRIBE_DISABLE_PUE” constant hasn’t been set there to prevent updates.

Let me know if this helps.

Thanks!TRIBE_DISABLE_PUE

[Josh]

Hey Jonathan,

I apologize for the delayed response. It looks like the original suggestion is what’s happening here.

The dates that you have set here https://cloudup.com/cxReQEN8QhZ within the ticket settings shouldn’t be the date and time of the event. These settings are for you to control the time period that the tickets will be for sale. Your current settings here are what’s prevent the tickets from displaying. Remove the dates and times (13/9/2015) from those boxes and your tickets should display.

Let me know if this helps.

[Author]

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