Wrong time in an event!?

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Home › Forums › Calendar Products › Events Calendar PRO › Wrong time in an event!?

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  • September 1, 2015 at 1:51 am #1000801
    Niklas
    Participant

    Hi!

    I´m having a small problem with my plug-in and the thing is that once the plug-in has imported the event from Facebook, it sometimes shows the wrong time… and it is very annoying and people show up at the wrong time etc.

    anyone have a tip or knows what to do? I´m not very good at working with codes and stuff like that.
    Thanks!

    /Niklas

    September 1, 2015 at 10:31 pm #1001121
    Josh
    Participant

    Hey Niklas,

    Thanks for reaching out to us!

    Are you noticing any consistency with the differences in time? There have been some issues where users have imported events from Facebook pages that have the time set in a different timezone than what is used for their WordPress install. Could this possibly be whats happening here?

    If the events you’re pulling from are for the same timezone that your WordPress site is supposed to be on, can you verify that your site is set to the proper timezone in the WordPress settings under the Settings > General tab?

    Let me know if this helps.

    Thanks!

    September 3, 2015 at 2:35 am #1001548
    Niklas
    Participant

    Hi again!

    Nope, I´we tried to change the time zone but with no improvments…. and there is no consistency with the differences in time, they are just random…

    September 4, 2015 at 5:38 am #1002045
    Josh
    Participant

    Hey Niklas,

    Thanks for following up with us.

    Here are a few thoughts on this one that may help us:

    1. Have you tried following the Testing for Conflicts procedures? With this, you’ll be importing events directly into a WordPress installation with a default theme and no other plugin.
    2. If this doesn’t reveal a conflict, would you mind sharing your system information?
    3. There have been some recent changes within the Facebook API that we’re working to get some fixes out for. This issue isn’t directly reported with the upcoming changes in version 3.12 which should be coming out shortly, however it may address these issues.

    Let me know if this helps.

    Thanks!sharing your system information

    September 19, 2015 at 7:05 am #1006761
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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