Jonah

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Viewing 15 posts - 346 through 360 (of 4,001 total)
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  • in reply to: Calendar loading problem after upgrade #53503
    Jonah
    Participant

    Hi janpp,

    I’m not sure but unfortunately we cannot guarantee or assist with making all plugins compatible with ours. You’ll need to play around with things or hire someone to help you sort that out. Good luck!

    – Jonah

    in reply to: Calendar not working! Getting fatal error, please help #53502
    Jonah
    Participant

    Hi lara,

    In some cases the default events template is all that will work with your theme. So are you saying this works for you?

    – Jonah

    Jonah
    Participant

    Hi Adam,

    I’ve got the plugin installed on my end and am not seeing the problem. Yes, please reactivate it and give me some specific examples where you are seeing the issue.

    Thanks,
    Jonah

    in reply to: Event Calendar Not Working — Major Issue #53484
    Jonah
    Participant

    Hi lara,

    Do you have a link we can take a look at?

    in reply to: Events Calendar 3.0 Not Working with Theme #53482
    Jonah
    Participant

    Hi everybody,

    Sorry to hear about all the issues. If each one of you could please limit your post to an individual thread for your particular issue, that would be much easier to handle than replying to everyone individually here. technicallysimple, it sounds like you are working on this with the theme developer. Ultimately you’re probably going to have to work with them or hire someone to help you.

    We changed a lot of things in this version and with any major upgrade like this you should always to the update in a test environment first, verify things look ok, make modifications if they don’t and then push all that to the live site. There’s enough that changed with all the new views, underlying code, markup, templates, etc. that this upgrade is likely going to cause theme compatibility problems for many people, but unfortunately we will not be able to provide full support for these things and you will either need to hire a developer or work it out on your own. We can provide some basic guidelines and samples of what you may need to fix, but we simply do not have the resources to be able to resolve everyones issues.

    Sorry I don’t have better news here. Please everyone else create new threads for your particular issue and we will address them as soon as we can.

    Thanks,
    Jonah

    in reply to: posts and eventbrite tickets #53475
    Jonah
    Participant

    Hi pierre3480,

    Unfortunately not without somehow making the modification yourself or hiring someone. The only thing you can use the plugin with now are registered events. Why don’t you have the Movie Poster Plugin set the post_type to ‘tribe_events’ and then you would be able to sell tickets?

    – Jonah

    in reply to: Organizer – Venue relationship #53471
    Jonah
    Participant

    Hi opcfw,

    It’s a good idea and we may possibly implement this at some point. I would suggest requesting the feature here: http://tribe.uservoice.com/forums/195723-feature-ideas

    In the interim I would suggest using one of the following plugins that handles relationships very nicely:

    Posts 2 Posts


    http://www.subposts.com/

    I hope that helps!

    – Jonah

    Jonah
    Participant

    Hi mindshare,

    I’m not sure, what is happening with the above query?

    – Jonah

    in reply to: Events Calendar Pro Breaks with Woo Commerce Active #53466
    Jonah
    Participant

    Hi Brian,

    Thanks for the report. What exactly is the issue?

    – Jonah

    in reply to: Deleting recurring events #53465
    Jonah
    Participant

    Hi yvrmark,

    That should be working, it is for me at least… Can you please try deactivating all other plugins to rule out a conflict?

    Thanks,
    Jonah

    in reply to: How to update Events Calendar Pro? #53464
    Jonah
    Participant

    Hi ellaearth,

    Is your PRO license still good? You do need the new 3.0 version of PRO to be able to run everything else. You might need to manually reinstall it. If you still have an active license you can download it from the Account Central > Downloads link above.

    I hope that helps but let me know if you need anything else.

    – Jonah

    in reply to: I upgraded wrong please help #53463
    Jonah
    Participant

    Hi lara,

    Sorry to hear about the trouble. I would suggest manually reinstalling both plugins. That should clear things up for you. Let me know if you need anything else.

    – Jonah

    in reply to: Previous events not displaying #53462
    Jonah
    Participant

    Hi flamsteedas,

    1. You should be able to just right click this in your browser and choose “Inspect Element” to inspect the markup and CSS. The div you are looking to style has a class of ‘datepicker’ and ‘dropdown-menu’. you can see it here: http://cl.ly/image/1Q3Y3t15122a

    2. Do you have events before July? Got some examples I can see?

    – Jonah

    in reply to: Widget Areas in Backend disappear #53461
    Jonah
    Participant

    Hi dorimedia,

    Sorry to hear about this issue. Please try first manually reinstalling both plugins. It could be that the installation did not fully complete or something got messed up there. If that doesn’t work try deactivating all other plugins besides our to see if the issue persists. Let me know how that goes.

    Thanks,
    Jonah

    in reply to: Page Layout Problem #53460
    Jonah
    Participant

    Hi jasongrasshopper,

    1. You’ll need to remove the social links and comments box yourself because it looks like some other plugins are adding this right below the content and there’s no easy way to insert the venue/event details before this. To move the details above the Google/iCal links, add this to your theme’s functions.php file:

    /*-----------------------------------------------------------------------------------*/
    /* Replace Where Google/iCal Links Are Positioned
    /*-----------------------------------------------------------------------------------*/
    function replace_google_ical_links() {
    remove_action('tribe_events_single_event_after_the_content', array('TribeiCal', 'single_event_links'));
    add_action('tribe_events_single_event_after_the_meta', array('TribeiCal', 'single_event_links'));
    }
    add_action('init','replace_google_ical_links');

    2. I’m not sure why that’s not working for you. Perhaps try wrapping it in the function above so it’s executed with the init action.

    3. I see the problem here. It might be a bug… I’ll need to check with the rest of the team on this one and get back to you.

    Regards,
    Jonah

Viewing 15 posts - 346 through 360 (of 4,001 total)