[Jennifer]

Hi Julien,

Thanks for reaching out! I’d be happy to help you with this.

To make sure I understand your question correctly, are you wanting to only show tickets that have not been checked in yet on the Attendees page (essentially hiding tickets as they are checked in)?

[Jennifer]

This reply is private.

[Jennifer]

Hi Stuart!

I’d be happy to help you out with this.

First, you’re running the latest version of The Events Calendar, but the current version of Pro is 4.4.8. Updating Pro should take care of that message on the Settings page.

Regarding the sidebar: try changing the settings under Events > Settings > Display > Basic Template Settings. If you are currently using the default page template for your events template, that is controlled by the theme and is likely the source of your disappearing sidebar. Avada has some built-in styling for The Events Calendar, which you can find out more about here.

If you aren’t able to find an answer there, please take a look at our Themer’s Guide, which has some great info on customizing our templates.

I hope that helps! If you’re still having issues or have any more questions, please let me know!

Thanks,

Jennifer

[Jennifer]

Hi Joshua,

I’d be happy to help you with this!

I believe tribe_is_community_edit_event_page is what you’re looking for.

Try:


add_filter('the_seo_framework_pre_add_title', 'change_the_title');
function change_the_title() {
if( tribe_is_community_edit_event_page() ) {
return 'Your Custom Title Here';
}
}


Let me know how it goes!

[Jennifer]

Hi Timo,

Thanks for reaching out!

Breadcrumbs in WordPress can be a bit tricky and prone to breaking. I would recommend taking a look at the documentation for the plugin you are using to generate breadcrumbs, as you may need to make some adjustments to the settings there to get the breadcrumbs to display properly on events (which are custom post types). I would also recommend this article, which has some good info regarding using breadcrumbs with events.

Let me know how that goes. If you have any more questions or need any help with this, I am here!

Thanks,

Jennifer

[Jennifer]

This reply is private.

[Jennifer]

Hello,

I’d be happy to help you with this!

You are correct that the previous issue is fixed in the version you are running. Could you please follow these steps to check for a conflict with your theme or another plugin and let me know how it goes? If you do not want to do this on your live site, I would recommend the WP Staging plugin to create a quick copy of your live site that you can use for testing, if you don’t have a staging environment already.

Let me know what you find, and I will help you work on resolving this from there!

Thanks,

Jennifer

[Jennifer]

Hi David,

Thanks for checking out our plugins!

This is indeed possible using Community Tickets. You have the option to set fees based on a flat fee, a percentage, or a flat fee and a percentage.

As far as distributing payments goes, you have two options. You can either collect all of the money and then pay the organizers however you choose, or you can split the payment, in which case you will need to set up a PayPal developer account and your organizers will need to enter their PayPal info when they create an event. With the second option, the fee is automatically sent to you, and the rest is sent to the organizer.

This article has some great info on setting up payment options and collecting fees.

If you have any more questions, just let me know!

[Jennifer]

Hi Toni,

Thanks for checking out our plugins!

This is indeed possible using Events Calendar Pro and Event Tickets Plus. In fact, that is how the plugins work together by default. When you create a ticket on a recurring event, that same ticket will be associated with each recurrence of the event in that series, so one ticket is good for all events in the series.

If you have any more questions, please let me know!

[Jennifer]

Hi Compta,

Thanks for clarifying that. Unfortunately that field is not currently configurable without some code customizations that are outside the scope of what we are able to offer in the forums. If you’d like to give it a shot, our themer’s guide has some good info to get started with, and we also have a list of some developers we can recommend.

Sorry I don’t have a better answer for you, but please let me know if you have any more questions!

Thanks,

Jennifer

[Jennifer]

This reply is private.

[Jennifer]

Hi Renzo,

Thanks for reaching out!

It looks like it’s coming from styling we have in place for our Events pages. You should be able to remove it by adding this to your style.css file:


@media only screen and (max-width: 768px) {
#tribe-events-pg-template {
padding-top: 0;
}
}


Let me know if you have any more questions!

[Jennifer]

Hi Damian,

Thanks for reaching out!

Payment options are actually handled within WooCommerce or a similar ecommerce platform, which is what Event Tickets Plus uses to take care of the checkout process. Once you install it, you’ll be able to configure the payment options within that plugin.

I know this can be a bit confusing having options in two separate plugins, so please let me know if you have any more questions!

[Jennifer]

Hi Compta,

Thanks for reaching out! I’d be happy to help you with this.

When you switch the country to “Canada”, your dropdown should be replaced by a text field where you can type in states. If this is not happening, could you please send me a screenshot of what you are seeing with the country set to Canada?

Also, if you could share your system info with me, that would be helpful as well.

Thanks!

Jennifer

[Jennifer]

Awesome! Glad to hear this is fixed.

Feel free to reach out anytime if you need any further assistance!

[Author]

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