License activated but module does not seem to offer payment options

[Damian]

Hi,

I have purchased the Event Tickets Plus license and installed the module, but I cannot see anywhere a way to configure customer payment options. I have reinstalled uninstalled, deleted, and re-installed both Event Tickets and Event Tickets Plus modules, but I see no change. Would you please indicate what I may be doing wrong?
Thank you,
Damian

[Jennifer]

Hi Damian,

Thanks for reaching out!

Payment options are actually handled within WooCommerce or a similar ecommerce platform, which is what Event Tickets Plus uses to take care of the checkout process. Once you install it, you’ll be able to configure the payment options within that plugin.

I know this can be a bit confusing having options in two separate plugins, so please let me know if you have any more questions!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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