George

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Viewing 15 posts - 10,186 through 10,200 (of 10,499 total)
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  • in reply to: SiteOrigin PageBuilder in Events #945923
    George
    Participant

    Great! Best of luck with your project 🙂

    in reply to: Show day name in schedule details #945922
    George
    Participant

    Hey Magnus,

    If you set your WordPress language to Danish, the Events Calendar will load its Danish translation files and should work well. There are several ways to translate WordPress, even certain plugins that can help, so I’d recommend learning more about that in general on a page like this one → http://codex.wordpress.org/WordPress_in_Your_Language

    As for using simpler day names, this may be possible – your best bet is to head to “Events > Settings > Display” in your WordPress admin, and find the section related to date formats → https://cloudup.com/cAjHiBu1XFd

    These letters there are not just random – they’re characters for the specific PHP date() function which is used to generate the date displays. You can see all the available options for this function here → http://php.net/manual/en/function.date.php

    As you can see on that page, shortened day names are indeed supported, so I’d recommend playing around with this in those Date Format options and see what you can come up with.

    Let me know if this helps – apologies if anything is too vague here, let me know if that’s the case.

    Cheers!
    George

    in reply to: Changing the Background colour. #945921
    George
    Participant

    Hey Jeff,

    I’m glad my first tidbit of CSS helped out, awesome.

    For your other questions, here are some thoughts – changing the “Recurring Event” text can be done by writing custom CSS like this, which just applies a random orange-color I thought of to the text:

    
    .type-tribe_events .event-is-recurring {
        color: #cc9900;
    }
    

    Here’s a screenshot of how that looks on your site → https://cloudup.com/cMuMljqfk_w

    As for the box around venue information, this is something you’ll have to play around with – I don’t know if you meant changing the colors or not, but the following bit of custom CSS will at least cut the box padding down so that it doesn’t cover other information:

    
    .tribe-events-venue-details span.author {
        padding: 0;
    }
    

    Try out this CSS, I hope it helps. I’m sure there will be many more little tweaks here and there to make, but unfortunately we cannot help with each one. It’s nothing personal! 🙂 We just have limited support resources and have to keep customization support minimal. I can’t recommend a tool like Firebug if you use FireFox, or the Developer Tools for either Safari or Chrome enough – I recommended these tools above, and Jeff, I urge you to look into using these tools – they’re a lifesaver! You can use the “inspector” tool in each tool to hover an element on your page whose CSS you want to change, and the CSS that already exists for it will pop up in the Inspector window – then you can just copy it, and make what edits you want, and save your changes.

    Those are great tools and I hope you take advantage of them Jeff. For now, just since the original items of this ticket have been addressed, would you say this ticket is “resolved”? If so, mark this ticket as such, or let us know if you have any other questions or concerns.

    Thanks,
    George

    in reply to: My calendar doesn't seem to have tooltip at all. Help! #945920
    George
    Participant

    Hi Catherine,

    No worries, but keeping your posts in one ticket will speed up how quickly we can address your problems. I’ve responded to your ticket over here → https://theeventscalendar.com/support/forums/topic/missing-month-header-missing-tooltip-missing-date-no-venue-up-front/

    So I think the best bet is to keep the discussion of your issues there, just to maintain organization and a correct appropriation of support resources.

    Thanks,
    George

    in reply to: Sharing Options for Events #945918
    George
    Participant

    Hey Mark,

    Thanks for reaching out. There are currently no plans to add social media sharing options to events by default, and, as far as I know, this is unlikely to ever be included in the plugin.

    Fortunately, there are many options out there to add this to your site. We don’t “officially” recommend or endorse any specific plugin, but many people use and love the Jetpack sharing module, so check out http://jetpack.me if you’re interested as well.

    Another option is to search for sharing-related plugins for free on the WordPress.org plugin repository, and find the one that works best for you. Check out an example search here → https://wordpress.org/plugins/search.php?type=term&q=sharing

    I hope that helps Mark! Best of luck with your project.

    Cheers,
    George

    George
    Participant

    Hi Catherine,

    I’m sorry you’ve been having trouble and frustration here. There are several different things to address here so I’ll lay them out numerically just to keep everything tidy and organized.

    1. You mention that you’ve posted on these several times – though it seem tedious, can you please share links to every other support topic you’ve posted already? I’m just curious about what sort of response you’ve been getting and such.

    2. Regarding Venues being in the tooltips, you mention that you received custom code for this three separate times and it is not working. While it’s true that Venues are not included in tooltips by default, and that it would require customizing code, and that we can only provide limited support for customizing code, I think the best thing for now would be to hold off on trying to solve this problem until your other problems are handled and we can ensure your calendar is working correctly otherwise. Then we can help out with customizations a bit.

    Okay, so speaking of getting the calendar working, let’s get down to your specific issues with the calendar’s functionality:

    3. You mention that “half of the calendar header is missing” – I’m sorry if this is something obvious, but can you clarify exactly what you mean by this? Do you mean that the title text above your calendars is cut off, it seems, like in this screenshot? → https://cloudup.com/cngniW5xCfd If so, then I’m curious: what is that text supposed to say? “Events for X”, what is X supposed to be? And how did you configure this text to say “Events for X”?

    4. As for there being no dates on your listings, I see this problem intermittently on a random events like this one → http://irishculturebayarea.com/event/dancing-redwood-cafe-cotati/2015-03-04/

    • 4a) When did this issue start appearing?
    • 4b) Was there any change on your site you made immediately before this issue started showing up? Any plugin updates, plugin installations, theme changes, customizations to code anywhere, anything?

    5. Finally, here are some pieces of information I’m curious about, and they’ll help us a lot if you can share them:

    • 5a) What version of The Events Calendar and any other add-ons, like Events PRO or Community Events, are currently active on your site?
    • 5b) What version of WordPress are you currently running?
    • 5c) What other plugins are active on your site? List each one if possible.
    • 5d) Do any errors pop up on your site if you head to your site’s wp-config.php file and change this line of code:

      define('WP_DEBUG', false);

      to this:

      define('WP_DEBUG', true);

    There’s a lot of information here, but hopefully numbering it all here helps to keep things organized. If you want to address one point at a time, hopefully we can work through the source of your problems and get things working reliably on your site.

    Thank you,
    George

    • This reply was modified 11 years, 2 months ago by George.
    • This reply was modified 11 years, 2 months ago by George.
    in reply to: woocommerce actions in wootickets #945905
    George
    Participant

    Hey @randomwalk,

    Thanks for reaching out. While I’m not 100% certain what you mean about creating a template like you do in WooCommerce specifically, you can definitely create a new tickets template in your WordPress theme.

    In that new tickets.php file, therefore, you can indeed then add any WooCommerce filters and actions like the one you mentioned in your post here.

    To learn about creating custom theme templates in general, check out our official Themer’s Guide here → https://theeventscalendar.com/knowledgebase/themers-guide/

    Then, to specifically tailor some of the information there to WooCommerce Tickets, you should make a /wootickets folder within the /tribe-events folder you make in your theme (which is required for registering custom templates – check out that themer’s guide for more information on this). Then, finally, in that new /tribe-events/wootickets subfolder in your theme, you can then make a new tickets.php file there and create what you need for your site.

    You should first duplicate the existing tickets.php from /views/wootickets in the files of your copy of the WooCommerce Ticketing add-on, and then once you test that to ensure everythings working correctly, start customizing it.

    Let us know if this helps at all!

    Thanks,
    George

    in reply to: Show lowest cost ticket in Title and Details area #945796
    George
    Participant

    Hi Sergio,

    If my answer to Daniel is helpful, use what you can from that answer. If you have other things you want or need to address on your site, please up a new ticket so we can keep things organized and give your own unique issue proper attention and focus.

    Thanks!
    George

    in reply to: Show lowest cost ticket in Title and Details area #945795
    George
    Participant

    Hi Daniel,

    Sorry for your trouble here. The issue with post meta not being deleted is definitely an issue we need to investigate, thanks for bringing it to our attention! Can you elaborate a bit on exactly what you mean when you said that the meta “isn’t always” being deleted? Are there any things you notice about times when the meta is successfully deleted compared to when it’s not?

    In the meantime, here’s a little function I wrote that will get you the lowest ticket price for a given event → https://gist.github.com/momnt/194139341b16b6f29da8

    If you add this function and use it in whatever theme templates whose normal price display you want to override, it should help. For help with overriding theme templates in general, check out our official “Themer’s Guide” here → http://tri.be/support/documentation/events-calendar-themers-guide/

    Let us know if this helps!

    Thanks,
    George

    in reply to: Imported event shows as "Free" #945785
    George
    Participant

    Hey @p88admin,

    You can keep the conversation here, to be honest, no worries! If you’ve created another ticket already, please share a link to that ticket in this thread, and a link to this thread in that one, just so that if any support staff attend to either ticket we know that it’s the same issue :

    Thank you!
    George

    in reply to: Changing the Background colour. #945784
    George
    Participant

    Hey Jamie,

    For further assistance with your specific issue, I’d recommend opening up a new ticket here on your support forums. This just helps us keep things organized and ensure each customer is responded to with things specific to their issues – however, try playing around with some of the CSS I recommended to Jeff in the meantime, it may work well for you or spark some ideas for enabling you to take the reins from there on.

    Thanks!
    George

    in reply to: Changing the Background colour. #945783
    George
    Participant

    Hi Jeff,

    There wasn’t much context provided with your recent reply, but I looked at the link you shared in it and assumed that what you were trying to do was make the events listing area have its own background separate from the background of the site – if this is not the case, let me know in more detail what you’re trying to accomplish.

    Assuming what I described is accurate, here’s some CSS I tested out on your site:

    
    #tribe-events-pg-template {
        background: #fefefe;
        padding: 5em 0;
    }
    h2.tribe-events-page-title {
        color: #000;
    }
    .tribe-events-list-event-title a {
        color: #000;
    }
    

    Here’s a screenshot of how these quick CSS changes looked on your site when I tested them → https://cloudup.com/c7ZydWXHdGs/f

    If you add those styles to the bottom of your theme’s style.css file, you should be able to start with those styles and play around a bit to create exactly what you want.

    I highly recommend getting and learning the basics of a tool like Firebug if you use FireFox, or the Developer Tools for either Safari or Chrome – these tools can help you dig down into your site’s markup and figure out what exact CSS you need to write to overwrite the existing styles.

    Cheers!
    George

    in reply to: My calendar doesn't seem to have tooltip at all. Help! #945779
    George
    Participant

    Hi Catherine,

    Your issue is quite different than Yanan’s, so can you open up a separate support ticket to help keep things organized? Please include the links to your website that you’ve included here, along with the description of your issue. Thank you!

    — George

    in reply to: Is the Facebook importer part of the Pro version? #945777
    George
    Participant

    Awesome! This ticket’s been open for a while, a mistake on my part, so I’m going to go ahead and close it now.

    Cheers 🙂
    George

    in reply to: Hatom errors #945775
    George
    Participant

    Hi @mathamtix,

    I’m very sorry for how long this ticket has been sitting here – since you were not the original author of this ticket, I didn’t realize this ticket had been updated!

    The bad news is that since the specifics of this microformat are dictated by the markup of your pages and templates, the only way to fix these issues would be to either customize Events templates directly, or make new ones as laid out in our Themer’s Guide → http://tri.be/support/documentation/events-calendar-themers-guide/

    The good news is that these hAtom “errors” cause little problem anywhere outside of Google’s Webmaster tools.

    Let me know if you have any thoughts on this, and again: I’m very sorry for how long this issue has stagnated here.

    Cheers,
    George

Viewing 15 posts - 10,186 through 10,200 (of 10,499 total)