[George]

Glad to hear it Jack! In that case, I’ll go ahead and close up this particular support ticket for now – if other support questions or concerns come up, however, don’t hesitate to come back and open a new ticket!

Hope you have a nice weekend too, cheers Jack!

• This reply was modified 11 years, 2 months ago by George.

[George]

Hey Dave,

Thanks for reaching out to us – I’m curious, have you been modifying “loop.php” within the Events Calendar plugin files directly? Or are you using a customized template from within your theme, as we recommend?

If you’re not using a custom version of the template from within your theme, then the first thing I’d recommend is to revert the “loop.php” file in your core plugin files back to its original state, and then put your customized loop.php file into your theme as described in our official Themer’s Guide here → https://theeventscalendar.com/knowledgebase/themers-guide/?source=tri.be

Just a recommendation there, you may already have things configured this way.

Once you’re squared away on this, can you copy and paste the entirety of your customized file, un-edited, into a Gist at http://gist.github.com and share a link to that Gist here in the support ticket? We’ll take a closer look.

Thanks!
George

[George]

Hey Clint,

Thanks for the information here. Please do forward all this along to the site developer and keep us in the loop – it seems like there are issues specific to your site and the way your theme and/or plugins are all configured to work that are causing the issues here.

Keep us posted!
George

[George]

Hey Charles,

Thanks for elaborating a bit on this.

So basically, what you want to be able to do is to choose an WooCommerce Product Category for an event, from within the event’s editor screen?

This may be outside the scope of what we can do here for support – sharing a zip would indeed be much appreciated since we cannot purchase that plugin for this issue.

We’ll take a look at what’s required for this and see if we can recommend some simple code to enable this feature.

Thank you!
George

[George]

Hey Mark,

No worries about the updates, and to be honest, I forgot that the GCal export link was going to be used by many users at all – I have no idea why I thought this, but for some reason I was thinking that only you would be adding events via that Button. My brain is weird sometimes!

So, yes, I agree with you that this is actually something important to fix.

Did the code in your last reply here resolve these issues for you? Or do you still find the sharing code being added to your Google Calendar descriptions?

If you still have extra “junk” getting pulled into your Google Calendar descriptions, can you copy and paste the contents of one of these descriptions into a Gist at http://gist.github.com, and share a link to that Gist? This is better than posting the code here on the forums just to ensure that if there’s HTML or something in it, the forum processing here doesn’t try to actually render it – on a Gist we’ll be able to see to the tags exactly as they are when imported to the GCal description field.

Thanks for your patience Mark! I’m really sorry about some of confusion here earlier.

Cheers,
George

[George]

Hey @p88admin,

Thanks for sharing all this information. This is an interesting issue that I’m not familiar with, so I’m going to bring this up to other dev team members and try to learn more about what could be causing this.

What version of the EventBrite add-on are you using, specifically? You mention the Events Calendar itself is at version 3.9.1 on your site, but I just mean the EventBrite add-on specifically.

We’ll investigate this closely, stay tuned for a more substantive and helpful response than this one 🙂

Cheers, and thanks for your patience,
George

[George]

Cool! Sorry about the confusion on my part earlier 🙂

Best of luck with your project,
George

[George]

Sounds good Mason, sorry to disappoint. Any other questions, comments, concerns? If not, I’ll go ahead and close up this ticket, but if other questions pop up regardless, you can always just come back and open up another ticket 🙂

Cheers,
George

[George]

Hey Magnus,

Thanks for your patience! I’m sorry I misunderstood your issue before, but do now – it’s a bit of a tricky issue, at least as far as I can think.

The best option I can think of is, instead of using just PHP’s own date() function, trying another function that is built into WordPress Core – date_i18n(). You can learn about this function here → http://codex.wordpress.org/Function_Reference/date_i18n

A quick [and admittedly un-tested 🙂 ] example off the top of my head would be instead of using this, which is from my example code up in my first reply to you:

date( 'l', strtotime( $this_event_start_date ) );

Try something like this:

date_i18n( 'l', strtotime( $this_event_start_date ) );

You can use all the same letter symbols for date formatting that are in the original PHP date() function overview page I shared with you earlier – play around with this a bit and read that Codex article about date_i18n(), and let me know if this helps at all.

Cheers,
George

[George]

Hey Helgi,

It is indeed possible to customize how tickets look, you can customize the ticket files in the same ways that are described for other template files in our Themer’s Guide here → http://tri.be/support/documentation/events-calendar-themers-guide/

These things are possible, like adding QR codes, but they’re things you’d have to custom-code yourself or hire a developer to build for you.

Let me know if this addresses your questions or if you have any other questions or concerns.

Cheers,
George

[George]

Hello,

No worries, we’ll remove that site URL promptly. Because of your request here and since you marked this issue’s “status” as Resolved, I’ll close this post and consider your problems solved.

If other issues arise, open up a new ticket here and we’ll help you along.

Cheers,
George

[George]

Hey Mark,

It seems like that sharing-related code is only coming after the rest of your description content – do you find this to always be the case?

If so, do you think that it would just be easiest to manually remove that chunk of extra text before “saving” the imported event to your Google Calendar? Writing code to filter this out is possible, but is extra complexity that may not be necessary if you agree.

Let me know what you think,
George

[George]

Hey Clint,

Do you know where that [tf-events-temp] shortcode is coming from? That is not something built into The Events Calendar.

It seems like maybe a shortcode from your theme – did you happen to buy your theme off of ThemeForest.net?

Also, does your theme have its own “Events” functionality built into it? If so, there could be some sort of conflict here.

If you leave Twenty Twelve active on your site, and try creating an Events Calendar event, do the event dates still not display sometimes?

If you’d like us to check out your site with Twenty Twelve active, is it possible for you to simply leave the theme active on your site for the duration of troubleshooting this issue?

[George]

Hey Mark,

I’m sorry you’ve been having trouble here.

Just to be clear – with Jetpack Sharing active and ‘Easy Social Share Buttons’ not active, you get the “Invalid Request” error?

And without Jetpack Sharing active, and when ‘Easy Social Share Buttons’ is active, you do not get that “Invalid Request” error?

This is an odd issue – in the meantime, can you post a screenshot of an example of exactly what Social Share code gets added to your Google event descriptions when you export them?

Thanks,
George

[George]

Thanks for that suggestion, it’s something worth considering for sure.

As for your ticket here, you marked it “Resolved”, which we really appreciate! Thanks for marking that. I’ll go ahead and close up this ticket for now, but if you have other questions or concerns, don’t hesitate to come back and open up a new ticket here.

Cheers,
George

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