Email template

[Helgi Peter]

Hello,

I want to ask how the email looks then a customer have bought an ticket ?

Is there an image, barcode/qr code on the email template?

Can I see a email template?

[George]

Hi Peter,

By default, there are no images or QR codes added to the ticket emails. Here’s a screenshot of a default ticket email for reference → https://cloudup.com/c4U-alkJ7Br

Let me know if this helps!
George

[Helgi Petersen]

Hello again,

Thanks for the information.

Is it possible to add some kind of “Ticket image” on the email file ?

Is it possible to edit the email template file ?

I thought if it was possible to change the Security Code to a QR code with google chart api

[George]

Hey Helgi,

It is indeed possible to customize how tickets look, you can customize the ticket files in the same ways that are described for other template files in our Themer’s Guide here → http://tri.be/support/documentation/events-calendar-themers-guide/

These things are possible, like adding QR codes, but they’re things you’d have to custom-code yourself or hire a developer to build for you.

Let me know if this addresses your questions or if you have any other questions or concerns.

Cheers,
George

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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