[George]

Thanks Jodi, your patience and willingness to test means a lot!

I understand the predicament you’re in about having a vital plugin, and the difficulty in deactivating it – hopefully, if you do manage to do this, with WP_DEBUG turned on a specific PHP error may display which would help us find something we could fix to get this working.

Keep us posted!

[George]

Hey Marty,

Thanks for your patience with the back-and-forth here. Just to be clear: you are confirming that the actual “Previous Events” and “Next Events” links work fine on your page then?

If so, and if the only issue is simply the output of these separate template tags, then one thing to note is that this is indeed a bug we caught in the last release cycle and have a fix for in the next, fast-approaching release.

If you’re in desperate need of working template tags here, would you be interested in having some of the modified code? You’d have to manually replace the existing template tags, a pain and not normally a good idea in any way, but it might help here.

Thanks,
George

[George]

Okay Sharad, thanks for the update. Best of luck with your project!

[George]

Hey Peter,

I’ve given things a bit of a closer look but unfortunately have yet to come up with a solution. We can only spend a limited amount of time on issues like this, and I’m sorry for the frustration, but I’d urge you to ask your theme developer if there’s a way they can limit their JS from affecting the entire Array prototype and offering a solution that only affects their theme code.

I’m sorry Peter. Anything I could think of doing from our end would mean some extensive core plugin code modification, which is a horrible idea as it means that if you update the code, you’ll lose your changes – unless you go piecemeal and backup each change, then re-add them once you update one by one…

Our Maps-related JavaScript doesn’t use anything fancy about the Array prototype or anything customized about it to run correctly, so if the theme’s JavaScript is then modifying it and leading to conflicts elsewhere, the ball is mostly in their court to limit the scope of their changes.

Thanks for your patience Peter.

[George]

Hey Catherine,

You can extend the padding styles to events by adding even more custom CSS like this:

div.hentry.vevent.type-tribe_events {
    padding: 2em;
}

Tweak that as needed.

—

Just to underscore the nature of this issue: there are no issues here.

In other words, nothing about The Events Calendar was broken. Some text wasn’t showing up based on your date options being empty, but other than that, every single thing here is a customization request.

Your theme is dictating the padding on your events, whether in Day or List or Week view or anything.

Your theme was preventing the tooltips from showing up.

I’ve mentioned using debug tools on your own several times by now, and will yet again: for further CSS tweaks on your site, check out the tools I mentioned above: get and learn to use Firebug if you use FireFox, or the Developer Tools for either Safari or Chrome. They’re all free and come with an Inspector tool that’s quite handy in making these customizations yourself as you see fit.

We cannot provide any more support for customizations for your site.

As for the tooltips solution, I think Gustavo’s original solution actually will work fine, now that we’ve corrected the problem coming from your theme.

For further customization assistance, your best option is to hire a web developer and/or use the tools mentioned above. If you’re interested in a list of freelance developers we recommend, email us at [email protected] for the list and we can send it from there.

Cheers,
George

[George]

Hello,

Sorry for your trouble here – you mention reaching out to us before, can you share a link to that forum topic for reference here?

Also, can you explain a bit more about what you’re trying to do here? Do you mean that on non-Events pages, the Canvas sidebars show up fine, but on events-related pages, the canvas sidebars do not?

The Events Calendar should work fine with any WordPress-compatible theme, so if you’ve made many custom templates and such, my first recommendation would be to try and remove them temporarily – after backing up all those custom files and code so you can restore them later! – and see how things work. In other words, restoring you copy of Canvas to its default code completely.

— George

[George]

Hi Christopher,

There unfortunately has not been a fix released yet – I’m very sorry to bear that news and for the frustration with this.

Please stay tuned to updates, we are nearing an update sometime in the near future and have been working hard and testing vigorously to fix as many bugs as possible.

Sorry for the frustration Christopher – let us know if you have any other questions.

— George

[George]

Hey John,

Since we do not offer support for customizations here, getting the thumbnails to display exactly like you want them to is something you’ll have to take the reins on for the most part.

However, it’s usually just a little bit of custom CSS to get thumbnails aligned a certain way, so we can definitely help out with a little bit of CSS to at least get you started 🙂

If the site you’re trying to make these changes on is http://ltdesigns.eu/, let us know – if not, let us know the URL you are trying to make the customization on, as it could be slightly different.

If that’s the case though, try adding custom CSS like the following to the bottom of your theme’s style.css file:

body.single .tribe-events-event-image {
    display: inline-block;
    float: left;
    margin-right: 2em;
    max-width: 200px;
}

I tried that out on your site and it looked like this → https://cloudup.com/cs5mNj-4-VU

Not bad for a start – play around with the values there and find what works well for you, and Google other CSS methods of aligning images if you need different alignments and such.

I hope this helps!

Cheers,
George

[George]

Hey Paul,

Sorry for your trouble here. I’m curious: what versions each of The Events Calendar, Events Calendar PRO, and the Events Filterbar add-on do you have active on your site?

Next, can you explain a bit about this “Classes” tag – where is this coming from? Is it a tag that you have for “normal” posts on your site, and don’t really want to include with events? Is it a tag that even exists?

Also, do you have any custom code on your site at all – filters to anything from The Events Calendar, any plugin or theme modifications that might not have been caught in your original theme and plugin testing, anything at all? If so, does removing it temporarily affect the behavior of this issue on your site at all?

Finally, for now, does anything else on your site seem to break? Do you have any other issues at all with The Events Calendar?

Thanks!
George

[George]

Hey Kavi,

No worries! We can help you sort this out for sure. The best way to do that is to send an email to [email protected] – include the information you’ve shared here, and also include a copy of your original email receipt attached to the email or something.

We’ll take care of you from there 🙂

Cheers!
George

[George]

Hey Joe,

Sorry about your trouble here. There are several questions that come to mind here – to help keep things organized, would you mind addressing these points in the order they appear?

1. On the link you provided, I noticed the recurrence information itself is a bit weird – “Every 0 months …” See this screenshot to see what a mean → https://cloudup.com/cbaBIGW4L7O

What your exact recurrence settings for that event? Can you take a screenshot of the recurrence settings for that specific event in the admin edit screen for it?

2. If you change those recurrence settings for that event to something else – anything else, just for testing purposes – does this behavior change at all?

3. Has this issue been on your site since the moment you activated The Events Calendar? Or has this only started happening recently? If it’s the latter, then can you think of any recent changes on your site – theme updates, WordPress core updates, plugin installations, settings changes, code customizations, data migrations, anything at all?

If you address each of these points, that would be extremely helpful in helping us get a really accurate picture of this behavior. We can take further steps about testing for theme or plugin conflicts and such from there.

Thanks Joe!

[George]

Hey Nick,

We’ve got a simple comparison chart of some major features on the main sales page for Ticket add-ons here → https://cloudup.com/ceF7QjCFftI

I hope that helps – if you’ve seen that already and are looking for much more information, there unfortunately is not a more comprehensive comparison chart at this time.

WooCommerce and Easy Digital Downloads are by far our most popular ticketing add-ons, and both are wonderful ecommerce platforms themselves, so that be helpful to know as well.

If this response is a little vague, sorry about that! Definitely let us know if any more specific follow-up questions come to mind, we’ll happily point you in the right direction.

Cheers!
George

[George]

Hey Lars,

To get proportional images as your tooltip thumbnail images, you should first filter the tooltip JSON array and modify what image source is used for the image – you can do this if you were to add code like in this Gist I made for you to your theme’s functions.php file:

https://gist.github.com/momnt/1fd766c56f44a22abe63

Now, if you notice, there’s a function being used here called wp_get_attachment_image_src() – this function lets you call a specific size of the image to get, so you could change the ‘thumbnail’ text in the version of the code I shared here to something like ‘medium’, ‘small’, ‘full’, etc.

These image sizes are themselves where any cropping and proportional-layout look comes from – you can learn about what sizes exist by default, and how to add your own sizes with your own settings, by reading about this function here → https://codex.wordpress.org/Function_Reference/add_image_size

If you use that code to add a custom image size, for example ‘lars-proportional-small’, then you could just change the ‘thumbnail’ text in my original Gist above to ‘lars-proportional-small’.

That should work – if you don’t notice a change in the image at first, then one extra step is required: install this awesomely-built, free plugin and run it once, it will regenerate the images on your site and cause the proper image size to be loaded in your tooltips → https://wordpress.org/plugins/regenerate-thumbnails/

There’s a lot of information here, but work with it for a while and let us know if it helps!

Thanks,
George

[George]

Hey Mason,

Thanks for reaching out to us – unfortunately, at this time the only way to fully pull off what you’re trying to do here would be to manually write a lot of code to integrate your custom field with a filter in the Filter Bar.

One thing that might help substantially is to simply copy the whole process for one of the fields that is already filterable in the Filter Bar, and just duplicate that code then modify it to apply to your new field.

The following forum post might give you some ideas and be helpful → https://theeventscalendar.com/support/forums/topic/adding-custom-filter-to-filter-bar-2/

Best of luck with your customization!

George

[George]

Hey Andrew,

Something like this is indeed possible, though it unfortunately requires some code customization. While that’s a bit beyond the scope of our support forums, here’s a quick example of adding “SOLD OUT!” before the text of an event title if it is, indeed sold out:

add_filter( 'the_title', 'maybe_add_sold_out_to_events_title' );

function maybe_add_sold_out_to_events_title( $title ) {
	$post_id = get_the_ID();

	if ( ! tribe_is_event( $post_id ) ) {
		return $title;
	}

	if ( tribe_events_has_soldout( $post_id ) ) {
		return 'SOLD OUT! ' . $title;
	}

	return $title;
}

If you’re looking for another way to indicate an event is sold out, then our knowledgebase article on this topic should be quite helpful → https://theeventscalendar.com/knowledgebase/adding-sold-out-notices-in-list-view/

Hopefully this information gets you started. One extra tidbit is this Gist of some useful “conditional” functions, which would help you limit the display of your “Sold Out!” notice to only specific events views → https://gist.github.com/jo-snips/2415009

Cheers!
George

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