George

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Viewing 15 posts - 7,336 through 7,350 (of 10,499 total)
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  • George
    Participant

    Hey @Graphic,

    Absolutely! Request features and vote on other requests on our official UserVoice page here β†’ http://tribe.uservoice.com

    We pay close attention to the feedback on that page and often incorporate ideas from there, so it’s a great place to make your voice heard πŸ™‚

    Thank you!
    George

    George
    Participant

    Thank you Michael! Keep us posted on the results of your testing. If possible I would recommend our full set of steps here β†’ https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

    Let us know what you find!

    Sincerely,
    George

    George
    Participant

    Thanks Jim! I’m really sorry that these issues have arisen right now, as you’re launching your site – take your time and keep us posted on things!

    Sincerely,
    George

    in reply to: Recurring Events – Exclusion not working (2nd round) #1016639
    George
    Participant

    Thank you so much for this @Peter!

    I have been able to reproduce your problem too, just like I did with Andreas’, so I have made a detailed development report with your guys’ screenshots included as reference. Thank you both so much for sharing your screenshots, that helps more than you might think! πŸ™‚

    I’ve set this bug as a “Priority-1” item in our bug tracker, so hopefully we can get some development time on this very, very soon. I will also mention it in our development meeting today, so stay tuned to plugin updates – this is on our radar very prominently now and we’re working on a fix!

    Thank you,
    George

    in reply to: Issue with date #1016634
    George
    Participant

    Hello,

    As her developer we have to leave the reins to you with regards to this customization – we do not offer any support for custom code here, so Geoff’s snippet is just a starting point and educational example of how to go about this in a general sense.

    Perhaps changing line 52 in Geoff’s snippet will help; i.e. changing this:

    $schedule .= tribe_get_end_date( $event, true, $format2ndday );

    to this:

    $schedule .= tribe_get_end_date( $event, true, 'j, Y' );

    I don’t know if that’s the case specifically, but this should hopefully offer some inspiration for further tinkering here.

    I wish you the best of luck with your customizations!

    Cheers,
    George

    in reply to: Displaying tickets remaining instead of On sale! #1016630
    George
    Participant

    I’m sorry to hear that @emiliano!

    Can you leave all of your custom code in place and then check to see if any errors pop up on your site if you head to your site’s wp-config.php file and change this line of code:

    define('WP_DEBUG', false);

    to this:

    define('WP_DEBUG', true);

    If errors display after doing this, let us know what you find!

    Thank you,
    George

    George
    Participant

    Sorry about the lack of success with the secondary methods David – thanks for trying out my suggestions!

    When it comes to your breadcrumbs, these are unfortunately a bit more complicated and theme-specific so you’d unfortunately have to do some more extensive customization than what can be assisted with here on the forums. I’d recommend contacting your theme developer for help with that specifically if possible!

    Best of luck with your site πŸ™‚

    George

    in reply to: Compatibility PRO 3.12.2 with AVADA #1016622
    George
    Participant

    Awesome! πŸ˜€ Sorry about those original outages, it happened over the weekend so were slow to recognize the problem.

    Thank you for patience with that!

    Cheers,
    George

    in reply to: Can't adjust events header size #1016619
    George
    Participant

    Nice! Glad to help @Mark πŸ™‚

    That’ll bring this specific thread to a close, but if any other questions or concerns arise, open a new thread any time!

    Best of luck with your site,
    George

    in reply to: No End date showing and nn showing in description #1016618
    George
    Participant

    Sure thing Carol – if your purchase was made in the last 30 days, we can issue a refund in full immediately. Here’s how to request a refund β†’ https://theeventscalendar.com/knowledgebase/refund-policy/

    Cheers!
    Geeorge

    in reply to: Remove pagination #1016422
    George
    Participant

    Thank you for clarifying the nature of your request Karrie! I took some extra time today trying to come up with a code-based solution – we don’t technically offer any customization support. but I felt I could help out a fellow New Englander perhaps more than normal πŸ™‚

    Unfortunately it turns out that, though it might seem simple, it’s quite hard to generate the proper URLs for this category-specific functionality. We manage to do it in our premium “Filter Bar” add-on – not trying to sell you on this plugin, I swear! – so it is possible to generate links this, but it’s tricky.

    If you’re comfortable with writing code at all, then you might be able to put together your own functions to make this custom pagination happen. Otherwise it would likely require the help of a developer. We have a list of developers here who all are highly-rated and trusted people in the community β†’ http://m.tri.be/18k1, and we also have a Themer’s Guide which, if you’re comfortable with editing code at all, would be a good place to start in terms of actually making the customization β†’ https://theeventscalendar.com/knowledgebase/themers-guide/

    I’m really sorry to disappoint on this! I promise you I looked into this personally and tried my hand at a couple different code snippets; I couldn’t get a consistent, truly-working thing regardless of what I tried.

    —-

    As for the widget/thumbnail issue, I think I can actually be helpful here πŸ™‚ Here’s an example of the thumbnails working in my own test site’s list widget:

    What I did to achieve that was not the code snippet that you shared – that snippet will only work with the free core version of The Events Calendar if Events Calendar Pro is not activated; if Events Calendar Pro is activated, it will not work, which fact was not very clear before but because of your bringing it to our attention I have just fixed! So, thanks for keeping us sharp with our documentation.

    But on to the topic of actually fixing that and getting it working: instead of the functions.php snippet, I would recommend using the template-customization methods outlined in our Themer’s Guide here β†’ https://theeventscalendar.com/knowledgebase/themers-guide/

    Using those methods, create a new file in your theme or child theme at this file path in your theme:


    [your-theme]/tribe-events/pro/widgets/modules/single-event.php

    Then add the code from this Gist to that file β†’ http://git.io/vWtyi

    And that should work well!

    Let me know if that helps πŸ™‚

    β€” George

    George
    Participant

    Hey Michael,

    Thank you for all of this information! That WPML issue does indeed seem at play here – can you temporarily deactivate that plugin? If so, do you find this issue is resolved when it’s deactivated?

    Thanks!
    George

    in reply to: Fatal Error in daily overview of Events Calendar PRO #1016333
    George
    Participant

    Thank you for the update @atisatis!

    Now that you’ve renewed your license, can you run through each of the steps I laid out in my last reply before this one?

    If you do those steps, let us know what you find! πŸ™‚

    β€” George

    in reply to: Posting event #1016331
    George
    Participant

    Glad to hear it @ckas! Thanks for the update πŸ™‚

    Cheers,
    George

    in reply to: Submit a venue #1016330
    George
    Participant

    Hey Christine,

    Thanks for reaching out! I’m sorry to bear the fact that this is unfortunately not possible by any means default to our plugins. In other words: you could technically do this, of course, but it would require custom code.

    While we don’t offer any support for custom code, we do have a knowledgebase article that covers the process of making custom Events Calendar templates, which is the foundation for many other customization ideas including your own β†’ https://theeventscalendar.com/knowledgebase/themers-guide/

    We also have a list of highly-rated developers for hire here, if you need to hire someone to help realize these customizations β†’ http://m.tri.be/18k1

    I’m sorry to disappoint! Let me know if I can help with anything else.

    Sincerely,
    George

Viewing 15 posts - 7,336 through 7,350 (of 10,499 total)