Deactivated The Events Calendar Pro and Events No Longer Showing?

[Michael]

Hi,

Had to deactivate the events calendar pro as it was causing a few problems (see here for info why, https://theeventscalendar.com/support/forums/topic/tri-be-the-events-calendar-taking-ages-to-load-in-wordpress-admin/)

Now when I reactivate the plugin, there are no events listed? The products are listed within the WooCommerce Products section, but no events are listed both historical and future events.

Any ideas where they have gone and how to get them back? I really don’t want to have to enter in all of these events again…

Regards,
Michael

[George]

Hey @Michael,

I’m really sorry to hear about this; what you describe is definitely not normal behavior, so to get started can you first share your “System Information” with us? Here’s how to do that → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

As for WooCommerce Products, you mention this:

The products are listed within the WooCommerce Products section

Do you mean that Tickets for events are showing up in the WooCommerce Products section? It shouldn’t ever be actual events themselves showing up there; just to be 100% certain about what is happening here.

Finally, for now, if you create a new event and just add a fake ticket for testing purposes, when you publish the event do the event and ticket both appear on the front-end of the site?

Thank you!
George

[Michael]

This reply is private.

[George]

Hey Michael,

Thank you for all of this information! That WPML issue does indeed seem at play here – can you temporarily deactivate that plugin? If so, do you find this issue is resolved when it’s deactivated?

Thanks!
George

[Michael]

Deactivated the plugin by renaming the plugin via FTP. Still no difference unfortunately. I’m going to resort to trying to disable all plugins with the exception of The Events Calendar to see if anything else could be interfering but I don’t believe this will be the case. Will try anyhow.

[George]

Thank you Michael! Keep us posted on the results of your testing. If possible I would recommend our full set of steps here → https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

Let us know what you find!

Sincerely,
George

[Michael]

After much messing around with activating / deactivating various plugins. The final solution? Just viewing the Settings > Licences page, allowing the Javascript to validate the licence key that was remembered, then clicking save again.

Well, that was a little more time taking to do that than I would have liked. Anyhow, all fixed now for displaying the events on the front end of the website 🙂

What is still not showing up though is the Events in the WP Admin area. The only tabs I can still see under the “Events” tab are: Tags, Import, Settings, Help and Event Add-Ons. Not sure why the events wouldn’t be listed under here?

Thanks

• This reply was modified 10 years, 6 months ago by Michael.

[Michael]

All sorted. Came across this, https://theeventscalendar.com/support/forums/topic/events-not-showing-up-under-my-events/

For some unknown reason, the Administrator role didn’t have access to any of the Events settings when I installed the Members plugin. How strange.

Anyhow, it looks like everything has been sorted now.

The joys of WordPress, plugins/themes/core/random conflicts!

[George]

Thanks for your patience with this thread and for sharing your ultimate solution to the problems at hand here!

Best of luck with your site going forward 🙂

Cheers,
George

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