[George]

There’s currently no such upgraded support version, unfortunately, and I’m sorry about your concerns with regards to your clients and such here.

However, it’s important to note that we put our plugins through an immense amount of QA and testing before every single plugin update. While we’re certainly guilty of having a few small bugs here and there like any complex piece of software, at this time there are no fatal errors with our plugins whatsoever.

So, in other words, if your site is so fragile that you cannot even update to the most recent versions of our stable, fatal-error-free plugins, then unfortunately there are much deeper problems on your/your clients’ site.

If simply updating to our stable, fatal-error-free plugins causes all of your events to disappear, then there are only four sources of these problems:

1. Conflict with other plugins and/or your theme.
2. Conflict with something on a server-level with your webhost (not likely).
3. Conflict with custom code that you have written.4
4. Some combination of all of the above.

Unfortunately each of these things is outside the realm of both of our plugin code itself, and our support as well.

I’m sorry about this state of things but hope that this prompts further investigation in your sites at their core to figure out what the real and deeper problems are.

Please let me know if you have other questions here or if I can help with anything else.

Sincerely,
George

[George]

I’m glad it helped @Lara! Apologies for all of the throat-clearing about our policies and so-on, I was just urgent to keep things under control and reset expectations in case my code didn’t help – I’m glad it did though.

Keep good backups of all custom code like this, and of your site in general in fact 🙂

Best of luck with your site!
George

[George]

Totally agree about this being a potentially very useful feature for many users. I know that we have many search-related improvements slated for the plugin, so stay tuned!

Cheers,
George

[George]

Hey @Nicole,

Just to be 100% clear, does the code that you currently have in place have a $categories array variable that looks like this:


$categories = array('Asset Management','Finance (A)','Finance (B)','Human Resources (A)','Human Resources (B)','Investment Banking','Investment Research','Marketing (A)','Marketing (B)','Operations','Sales','Sales & Trading','SEO-U Asset Management','SEO-U Consulting','SEO-U Finance','SEO-U Human Resources','SEO-U Investment Banking','SEO-U Investment Research','SEO-U Law in 2','SEO-U Law Later','SEO-U Marketing','SEO-U Operations','SEO-U Sales','SEO-U Sales & Trading','SEO-U Technology','SEO-U Transaction Services','Technology','Transaction Services');


or like this:


$categories = array( 'am', 'cslt', 'fin-a', 'fin-b', 'hr-a', 'hr-b', 'ib', 're', 'mktg-a', 'mktg-b', 'ops', 'sls', 'st', 'seo-u-asset-management', 'seo-u-finance', 'seo-u-ib', 'seo-u-law-in-2', 'seo-u-marketing', 'seo-u-operations', 'seo-u-sales-trading', 'seo-u-transaction-services', 'ts' );


[George]

Hey @Lasbat,

Thanks for your patience with the delayed reply over the weekend and such. I’m sorry to admit this but I unfortunately do not understand what you mean by your question here:

is it possible then to pull the single event page into my template

Can you clarify exactly and precisely what you mean here? There is no shortcode that achieves anything like this, so from what I assume you’re asking code would be required.

Cheers,
George

[George]

Hey Florian,

I was unfortunately not able to see your site because a username and password are required; we are not allowed to log into user sites, so please do not post a username or password.

To address your questions about why things look different despite your chosen template being the same, you’d first have to understand WordPress’ template hierarchy. You can see a visualization of this hierarchy system here → http://wphierarchy.com/

The problem at some level is boiling down to your site serving up the theme’s single-post-type template, and the difference between this template and others are likely the source of the differing appearances.

I will close this thread for now since the theme developers are the best resource here. Best of luck with your site!

– George

[George]

I am so sorry about all of your folks’ experiencing this issue – I am still unable to reproduce the problem locally, which is weird!

@John and @Sylvia, thank you both for chiming in and adding to the thread (and thanks for sharing code, @John!).

With as many reports of this bug as there are in this thread, I will rope in some other team members so that we can test this a bit more closely. I’ll post updates in this thread.

In the meantime, for anyone here who has this issue, can you share your System Information in this thread? Here’s how to do that → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Thank you all for your patience!

Sincerely,
George

[George]

I would personally go about that by writing code on the central site that pulls in the data from the RSS feeds for events on each of the sub-sites; this is something we cannot help you with, but there may also be “RSS Import”-style plugins that do this for you. As long as they work with custom post types so that they can work with “events”, this would work well in my personal opinion.

We unfortunately don’t have any Knowledgebase articles about this.

With all this in mind, I will close up this thread for now. Best of luck with your project and any customizations you might make in relation to it!

Cheers,
George

[George]

Thanks for doing all of this Ryley!

Fortunately, these are all “notices”, not outright errors, so things aren’t going fatally going wrong. These bugs could still be affecting things regardless; and based on all the testing and such that’s already happened, I would recommend at this stage that you go through the whole process described here → https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

After EACH STEP in that process, do the “Save permalinks” trick I mentioned above (i.e. go to Settings > Permalinks, and don’t actually change anything but click “save changes”). This process sounds tedious but is much faster to work through than it seems, and will give us near-certainty as to whether or not a deeper code conflict is happening here.

Also, you can set the WP_DEBUG definition back to false if you would like, to hide these messages again.

Thank you so much for your patience!
George

[George]

You’re indeed close @Karrie, and I’m sorry that my customizations didn’t 100% resolve your issues here – I would recommend refining them further on your own, or with the help of a developer for hire since we do not offer support for customizations here…

With that latter statement in mind, I will close up this thread for now since it relates to customizations to begin with. If you have other non-customization questions at any time, however, just open a new thread and we’ll help out right away 🙂

Best of luck with your site!

— George

[George]

Thanks @Annette – stay tuned for the fix mentioned above!

[George]

P.S.

For what it’s worth, just to help a little bit here, your second solution is correct. I would personally recommend this instead to reduce chance of conflict with the unnecessary loading of the $post global:


<?php

$events = tribe_get_events( array(
'eventDisplay'=> 'upcoming',
'posts_per_page' => 1,
'tribe_events_cat' => 'lafayette',
'tag' => 'step-one'
) );

foreach ( $events as $event ) {
echo tribe_get_start_date( $event, '', 'F j' );
}
?>


[George]

I’m sorry @Tyler, but we cannot offer any support with custom code here 🙁

I will close this ticket for now – if your second code example works well for you, keep using that!

Sincerely,
George

[George]

Hey Eric,

The yearly price is the cost of the license you choose – so if you choose a personal license, you will to pay $89 one time. This will give you one year of support access and one year of automatic updates.

After one year, if you do nothing, the license will expire. The code of the plugin itself will all still work fine.

If you choose to renew, you can get a 30% discount for another year of licensing. So you could get one more year of a Personal License for somewhere around $62, and this repeats every year.

I hope this helps clarify things!

Cheers,
George

[George]

Hey @jaapstronks,

If you buy an unlimited license, you can indeed use it on a mix of multisite sites and non-mu sites 🙂

Essentially if you buy an Unlimited license, think of it as that being basically the only license for that plugin that you’d need.

I hope that helps!

Cheers,
George

[Author]

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