George

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Viewing 15 posts - 6,751 through 6,765 (of 10,499 total)
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  • in reply to: Switch to list view in event category not working #1032698
    George
    Participant

    Hey @Rocio,

    Thank you for elaborating on this!

    1. How exactly have you implemented this design style on your site:

    That is not the default layout of things, so what customizations have you made to do this?

    2. If you temporarily remove these customizations, do the issues improve at all?

    3. What are your site’s Permalinks settings in “Settings > Permalinks” in your wp-admin? (like are they /%postname%/, for example?)

    Thank you for your patience with this!
    George

    in reply to: Edit organizer spelling #1032682
    George
    Participant

    Hey Hugues,

    Thanks for the kind words. In regards to your last question there, there should not be any major breakages regardless of the theme – our templates are a little bit different for sure, but there are not major UI-based refactors on the front end that are coming in the release like there were in some of the later 3.x releases.

    Please note that this is tentative – we do not test with that Kriesi theme specifically.

    There is a 4.0 Release Candidate available to play around with, so your best bet to be honest is to just try out the 4.0 Release Candidate directly. Learn more about the 4.0 Release Candidate and how to get it here → https://theeventscalendar.com/4-0-release-candidate-is-now-available-for-testing/

    Cheers! 😀
    George

    George
    Participant

    Thanks for these details Matt! Hm, this is still odd because I cannot see this error no matter what, whether logged in or not…

    Do you happen to notice any actual problems arising from this, in terms of calendar functionality and such for example? I’m just wondering – if this is mostly a cosmetic issue, as far as it seems, then that at least buys us some time for investigating.

    I’ll continue to try and recreate this error; the line of code in question relates specifically to a variable that stores an event’s Start Date / Time, but I cannot get this error to arise.

    Weird!

    Thanks for your patience with this,
    George

    in reply to: Recurring events acting strange #1032677
    George
    Participant

    Hey @amazing,

    Sorry to hear about this inconsistency of behavior!

    To help with troubleshooting, can you share the “System information” of both sites? Here’s how to share system information for a website → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    I’ll look for any inconsistencies and we can go from there.

    Thank you!
    George

    George
    Participant

    Hey @Dave,

    Sorry to hear about this issue – 3.12.1 is the most recent version of Filter Bar so this should not be happening.

    Can you share your “System information” with us? Here’s how → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Also, have you entered your license keys for all Premium add-ons on your site?

    Thanks!
    George

    in reply to: Change background-color or put a background-image #1032666
    George
    Participant

    Hey @Mélanie,

    To do something like this you would have to write custom CSS on your site. We cannot help with writing custom CSS, but I can recommend checking out a [free!] tool like Firebug if you use FireFox, or the Developer Tools for either Safari or Chrome.

    Each tool listed here has an “Inspector” tool that lets you zoom right over the element that you would like to customize – so, for the Map View, you can find where you want to put the background image, and then use these tools to determine the CSS you’d need.

    If you are not familiar with writing custom CSS, there are fortunately many free resources online where you can learn quickly. A great resource, for example, is http://css-tricks.com

    Best of luck with your customizing!

    George

    in reply to: How to display time of event on calendar #1032660
    George
    Participant

    Hey @Christina!

    Thanks for reaching out. What you’re trying to do would require some custom coding, which we can unfortunately only help with in a very limited way, but this should indeed be possible regardless. Just to be clear, do you mean that you essentially would rather have titles like this:

    All Out Bootcamp
    All Out Strength Class

    Look like this instead:

    6pm – All Out Bootcamp
    7:30pm – All Out Strength Class

    Is that the sort of thing you mean? If not, can you elaborate more on what you do mean?

    Thank you!
    George

    in reply to: Double Tickets being added to cart #1032656
    George
    Participant

    Hey @ruddygood!

    This is an issue I have not seen before, nor can I recreate it on my own testing site. Can you share a link directly to an event on your site that has tickets for sale? I will test it in person and see if I can notice any JavaScript errors.

    As for your second question, can you clarify exactly what you mean by this:

    I also noted in the system setting the url is none secure,

    What exactly does that mean? What system setting are you referring to? And by “none secure” do you mean that it is shown as http:// instead of https://, or that the URL is visible and you don’t want it to be altogether or something?

    Apologies for my lack of understanding here – I just want to make sure I fully understand your question so I can be as effective as possible in answering it 🙂

    Cheers!
    George

    in reply to: Two calendars on one site? #1032649
    George
    Participant

    Hey Allison!

    This is a fairly common question and unfortunately, the answer is “no” in terms of having two separate calendars altogether 🙁 We’re working on improving this in the plugin, but enabling multiple calendars is a very distant feature due to the way the plugin, WordPress, and calendars in general have to function…

    However, there is a bit of a workaround that might be helpful, which is to just make two new Event Categories to use for events: Brooklyn or Chicago. Then, instead of adding menu links to just “Events”, you could make two seaprate menu links like “Events: Brooklyn” or “Events: Chicago”, and then link specifically to the category archive of these categories.

    What you’d be left with is still a fully-functional calendar, where you can switch between Month View and List View for example, page back and forth between months, and all of that – but only events in the specific category will be on display, while all others that are not in that category are exclude.

    So, for example, instead of linking people right to /events/ on your site, you could link to /events/category/brooklyn/ and /events/category/chicago/ – people will still be able to get to just /events/, of course, which would be a calendar with ALL events, but the category filter here might be quite handy.

    Just some ideas – let me know what you think! 😀

    — George

    in reply to: Facebook events pre-sales question #1032644
    George
    Participant

    Hey Anna!

    Good question – events that can be imported do have to belong to a specific page or group. However, as long as the group is fully public, and the events to import are not age restricted by Facebook or the group/page owner, you should be able to import without issue 🙂

    I hope this helps – let me know if there’s anything else I can help with!

    — George

    in reply to: mousover not working with autooptimize plugin #1032627
    George
    Participant

    Hey @Jacob,

    Can you clarify what exact mouseover effect you are referring to? I will double-check once you do so to see if this is possible – however, as things stand right now you cannot just isolate that mouseover effect and exclude it without excluding an entire file which would break many, many other pieces of functionality on the calendar page, not just the mouseover effect 🙁

    Sorry about this!

    — George

    in reply to: Hook/Filters request #1032621
    George
    Participant

    Hey there,

    Can you clarify exactly what you mean about changing return parameters? These functions simply return a boolean value – true if on the page being looked for, false if not.

    Can you explain what you envision here instead?

    in reply to: Automatically tag ongoing events as ongoing #1032561
    George
    Participant

    Hey Johan,

    This is a cool idea, but unfortunately there is no way to do this at this time from within the plugin by default 🙁

    It’s actually a rather complicated thing to pull off, as well – your best option is to write custom code for this, but unless you are very skilled with custom coding, I would recommend hiring a professional to help! We have a list of some highly-rated developers here, if you are interested → http://m.tri.be/18k1

    Sorry to bear this bad news Johan!

    Sincerely,
    George

    George
    Participant

    Hey @mattconrad,

    I’m sorry to hear about this error – I cannot get it to show up on my local site, so I’m wondering, where exactly on your site (and under which exact circumstances) does this error appear? Can you link directly to a post or page where the error is visible?

    Also, can you elaborate a bit on how/when this error started showing up? What were the last changes you remember making before the errors arose? E.g. were things fine, then you simply update your theme and then the error arose? Or updated a plugin? Or wrote some custom code anywhere on the site? Anything at all that you can think of…

    Thank you!
    George

    in reply to: Remove price on individual events, but not globally #1032549
    George
    Participant

    Hey @Karen!

    Removing the cost field outright is a bit tricky, especially if it’s only for some certain events and not globally – however, you mention that allowing non-numeric values like “N/A” would be helpful too:

    OR is it possible to show custom text there instead of a number, for instance “N/A” or “Private Session”?

    The good news here is that YES this is possible! 🙂 It will unfortunately take some code customization, but it’s easy – just copy and paste the following snippet into your theme’s functions.php file:


    add_filter( 'tribe_get_cost', 'cost_show_full_meta_field', 10, 2 );

    function cost_show_full_meta_field( $cost, $post_id ) {
    $full_cost = tribe_get_event_meta( $post_id, '_EventCost', false );

    if ( isset( $full_cost[0] ) ) {
    return sanitize_text_field( $full_cost[0] );
    }

    return $cost;
    }

    This will let values like “N/A” or “Contact for Details” or whatever be used as the “price”, without hindering the existing function of using numeric values like “$10.00” and all that.

    I hope this helps!

    — George

Viewing 15 posts - 6,751 through 6,765 (of 10,499 total)