George

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Viewing 15 posts - 5,356 through 5,370 (of 10,499 total)
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  • in reply to: Non-Profit Organisation, Licences expired. #1073319
    George
    Participant

    Thanks for the elaboration here; I’ve gone ahead and extended the license for Eventbrite Tickets for another year, and generated an all-new Events Calendar Pro license for you to use.

    I have deleted the old Events Calendar Pro license that your developer was using; if that person has access to your account here on http://theeventscalendar.com, I would recommend changing your account password, as your Non-Profit licenses are only for you and your Non-Profit organization and if you prevent them from accessing your account it might help prevent further abuse of the license.

    (To be clear, I’m not accusing you of abuse! And “abuse” is a rather strong word, anyways–I just mean that they seem to have added the license on another, un-approved site, which regardless of our policies would also mean that the license’s one URL slot is filled by that domain, preventing you from using it.)

    I hope this helps! Check out your account pages at http://theeventscalendar.com/license-keys and http://theeventscalendar.com/my-account/downloads for licenses and file downloads, respectively.

    Thank you,
    George

    in reply to: Integrating Woocommerce product with Events Calendar PRO #1073318
    George
    Participant

    Hey James,

    Thanks for the update here; sorry for the disappointment but I wish you the best of luck with your project!

    I’ll close up this thread for now, but feel free to open a new thread any time 🙂

    Thank you,
    George

    George
    Participant

    Right on! Thanks for the kind words 🙂

    I’ll close up this thread for now but wish you the best of luck with your project; please open a new thread any time if other issues or question ever arise.

    Thanks,
    George

    in reply to: Removing Out of Stock Events from Calendar #1073314
    George
    Participant

    It would be a pretty handy feature, and one that I, too, would love to see in our plugins. I’ll make a feature ticket and hope that this arrives at some time!

    To keep tabs on plugin updates and when features like this do arrive, I’d recommend checking in on http://theeventscalendar.com/blog once in a while–if this feature does arrive it’ll be mentioned in the “release notes” on that blog.

    For now I’ll close up this thread, but open a new thread any time if other questions arise!

    Cheers!
    George

    in reply to: tribe_events_list shortcode with more than one category #1073303
    George
    Participant

    Hey @Johan,

    Sorry to hear about these issues!

    I just tested this on my test site and the multiple-categories works okay for me. So I’m wondering if there’s some code conflict on your site at play here.

    To help investigate this, would you mind first sharing your System Information with us? Here’s how to do that → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Thank you!
    George

    in reply to: WMPL String Translation #1073295
    George
    Participant

    Hey @Dan,

    Thanks for reaching out.

    When you mention translating the string “with WPML,” can you elaborate a bit on exactly what you mean?

    Our plugin strings are fully translatable according to WordPress translation standards, but if there’s a specific WPML translation feature our plugin may inherently not support translating that string with WPML–at this time, we do not fully support or integrate with WPML 🙁

    Let me know what you mean in more detail and I’ll see if the specific thing you’re looking to do is possible; it unfortunately may not be, within the context of WPML.

    Thank you!
    George

    in reply to: Can we pay our trainers automatically? #1073290
    George
    Participant

    Hey Julie,

    We have a plugin called Community Tickets that would allow most of what you describe here. It does not use the specific “Adaptive Payments” API from PayPal, but it does let people submit events and collect their own commission on the ticket sales of that event.

    Then, in your Community Tickets settings, you can just to choose to not collect any fees on top of these sales. This would effectively mean that the event submitter collects 100% of the ticket earnings:

    Community Tickets is one of our most expensive add-ons, so I’m sorry to bear that news, but if you’re interested in using it, all of the following plugins are required to be installed and activated on your site:

    • WooCommerce [free] – EDD is not fully supported at this time, unfortunately!
    • The Events Calendar [free]
    • Event Tickets [free]
    • Event Tickets Plus [$89/year and up]
    • The Events Calendar: Community Events [$89/year and up]
    • The Events Calendar: Community Tickets [$149/year and up]

    Let me know if this information is helpful!

    Cheers,
    George

    in reply to: Change Font of month view events #1073263
    George
    Participant

    Hi Wayne,

    This is caused by your theme. To override the theme styles, you would have to add CSS like the following to the bottom of your theme’s style.css file:


    #tribe-events-content .tribe-events-calendar div[id*="tribe-events-event-"] h3.tribe-events-month-event-title,
    h3.tribe-events-month-event-title a {
    color: #000 !important;
    }

    This will make the color #000, which is black – you can of course modify that to any other color you’d like.

    Best of luck with your site,
    George

    George
    Participant

    Hey Ashia,

    Thanks for reaching out!

    With Events Calendar Pro’s “Map View,” and location filtering, the results that will be returned are results within 25 miles of the location entered. The placement of events, and thus the addresses used for searching, are indeed

    This is the only sort of filtering our plugins provide; there’s nothing that The Events Calendar does on this front and we unfortunately have no support for or integration with the GeoMyWP plugin 🙁

    There is also n functionality in our plugins at this time that uses the user’s browser to geo-locate things – all map/location-related functionality in our plugins is tied to the addresses of Venues.

    I’m sorry to disappoint about some of these inherent limitations at this point! But you mention feature suggestions, and yes, these ideas can definitely be passed along to our developers. I would recommend posting the ideas as well on our UserVoice page at http://tribe.uservoice.com – this will let other folks “vote up” your idea if they want it, too, and this is a great pool of ideas that we often refer to when building new features.

    Please let me know if this information is helpful and if there’s anything else I can try to help with!

    Sincerely,
    George

    in reply to: Ticketing Solution for Recurring Online Courses #1073244
    George
    Participant

    Hey Dylan,

    Thanks for reaching out, and for your interest in our plugins! I’m sorry to bear the news that our plugins unfortunately would not facilitate all of the automated functionality you describe here–there are components of the functionality you need that our plugins would do, like for example the actual selling of tickets and the ability to limit sales to a 24-hour window and such.

    But beyond that, much of what you list here in your post would require extensive custom coding to achieve 🙁

    Sorry to disappoint, Dylan. Please let me know what you think or if there’s anything else I can try to help with!

    Sincerely,
    George

    in reply to: What ist the right ticket one extension? #1073227
    George
    Participant

    Hey Marty,

    Thanks for reaching out!

    The right option here is Event Tickets Plus. To use it, you would need to have ALL of the following plugins installed and activated on your site:

    • The Events Calendar [free]
    • WooCommerce [free]
    • Event Tickets [free]
    • Event Tickets Plus [$89/year and up]

    Let me know if this information is helpful, and if you any further questions about this!

    Thanks,
    George

    in reply to: Call to undefined method WP_Error::getNextDate() #1073223
    George
    Participant

    Hey @wsuwebcommunications,

    Thanks for reporting this error! I’m not quite sure why this would arise either, and cannot recreate it on my own site (and I don’t see it in my error logs), but this is something I can definitely create a bug ticket out of for further investigation.

    To that end, would you mind sharing your “System Information” here so we can have a better picture of your site’s environment? Here’s how to share that information → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Thank you!
    George

    in reply to: Cancelled/refunded tickets keep being counted as #1073215
    George
    Participant

    Hey @Joachim,

    I’m really sorry about this behavior on your site 🙁

    We have a known bugs related to ticket-stock issues like this, which we are working hard to fix in the next few releases!

    I’m sorry that there’s no immediate action here, but I just wanted you to know that this is a known bug, and one that we’re trying to fix as soon as possible.

    Please let me know if you have any more thoughts on this matter, or if there’s anything else I can help with.

    Sincerely,
    George

    in reply to: Coupon Code #1073213
    George
    Participant

    Hey John!

    There are no discount codes at this time, unfortunately 🙁

    I would recommend shooting us an email at [email protected], though, with a link back to this forum thread for reference. I have something that should be pretty handy for you 😀

    Cheers!
    George

    George
    Participant

    Now, while the above disclaimers are true, I did want to try and help a little bit before having to close up this thread!

    There are unfortunately some tricky things with “recurring events” that makes querying and such a bit challenging.

    With this in mind, I would recommend using the wrapper function tribe_get_events() instead of WP_Query directly. You can learn more about tribe_get_events() here → https://theeventscalendar.com/knowledgebase/using-tribe_get_events/


    Now, one thing I find works well here is to use the post_parent__in parameter to filter events by post_parent, instead of post_parent directly.

    I cannot admit to fully knowing why this works more effectively – but for me, it works very well and limits results to just top-level / parent Recurring Events; the first instance of a recurring event, in other words.

    So, for example, this code for me works effectively to get the next 25 upcoming events of the ‘featured’ Event Category, and only the top-level event, so it only returns standalone events OR the first instance of a recurring event. But none of the “child” events in a recurring series:


    $events = tribe_get_events( array(
    'posts_per_page' => 25,
    'start_date' => current_time( 'Y-m-d' ),
    'eventDisplay' => 'custom',
    'post_parent__in' => array( 0 ),
    'tax_query' => array(
    array(
    'taxonomy' => 'tribe_events_cat',
    'field' => 'slug',
    'terms' => 'featured'
    )
    )
    ) );

    Does this work well for you?

    If you don’t need “upcoming” events and just need all events in general, check out the article I shared above about how to use the ‘start_date’ parameter and such to get different results for that.

    I hope this information helps!

    Sincerely,
    George

Viewing 15 posts - 5,356 through 5,370 (of 10,499 total)