Cancelled/refunded tickets keep being counted as

[Joachim]

Each time somebody cancels his payment of makes a mistakes an we have to refund or cancel a ticket these tickets still count as being sold 🙁

We have 30 of 120 sold and if i cancel a ticket a again add it to the stock we get 30 / 122 tickets sold… thats not correct 🙁

[George]

Hey @Joachim,

I’m really sorry about this behavior on your site 🙁

We have a known bugs related to ticket-stock issues like this, which we are working hard to fix in the next few releases!

I’m sorry that there’s no immediate action here, but I just wanted you to know that this is a known bug, and one that we’re trying to fix as soon as possible.

Please let me know if you have any more thoughts on this matter, or if there’s anything else I can help with.

Sincerely,
George

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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