[George]

Hey Gregory,

I’m genuinely sorry about the predicament here, and agree that the “too many cooks” phenomenon can be a big problem; a blessing, as you noted, but also a curse.

As far as hosting is concerned, GoDaddy is itself a mixed bag of good and bad—depending on your site’s traffic and performance needs, it’s a pretty solid platform for general use-cases. If you’re relying on your site as a business, or have any meaningful amount of visitors to it per month, or just would prefer a “higher-tier” grade of hosting, I would recommend something like Pantheon, Pagely, or if you’re willing to do some of the manual server config yourself, Digital Ocean. Each of these is a solid, well-built, reasonably-priced platform.

I hope that helps!

Cheers,
George

[George]

No worries! 😀 Glad to have helped—I’ll close up this thread, but open a new one any time if other questions/issues arise.

Sincerely,
George

[George]

Hey Mar.,

Thank you for reaching out!

The core of the issue here is that your Post Type list table for “Events” has too many columns.

This means that the horizontal space for the table cells is limited, so the text is squeezed so much as to be vertical like you are experiencing.

To help with this, you should be able to see a tab in the top-right corner if your wp-admin sreen—the one which you took a screenshot of, I mean.

When you click this “Screen Options” tab, a drawer of check boxes should be revealed. Each check box corresponds to a column—so if you uncheck any unnecessary columns, that should open up space here for the text to display normally.

I hope that helps!

— George

[George]

Hi Jane,

We unfortunately cannot help with any design-related questions or with custom coding in general.

Please see the “Product Support” section here for more information → http://theeventscalendar.com/terms

---

Despite what I wrote above being true, if you can share a link to your site’s /events/ page specifically, I’ll take a look and try to recommend a CSS fix. 🙂

Thank you,
George

[George]

Thanks for reaching out Jason—you’ve posted this question over in this other thread where I have responded → https://theeventscalendar.com/support/forums/topic/no-place-to-enter-lice/

I’ll close this thread so that we can keep the conversation in that one thread.

I’ll see you there! 🙂

Thank you,
George

[George]

Hi Danny,

Thanks for reaching out. There are numerous potential problems on your site that could be affecting the functionality of that events page.

To get started on figuring out the problem, can you share your site’s complete, un-edited system information with us? Here’s how → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Thank you,
George

[George]

Hey @Jason,

Sorry to hear about these issues—when you write “when I click to get plugin,” can you clarify which specific thing you are clicking before prompted to pay for something?

Share a screenshot of the specific link you click when this happens, if possible. You can do so by uploading the screenshot to Imgur.com, Flickr.com, CloudUp.com, or any similar image-hosting site; then just share the links to those images here and I’ll take a look.

---

Next, you describe how there is no place to add the license—can you share the “System Information” for the site where you have this problem? Here’s how to do that → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Thank you!
George

[George]

Hey Paul,

The password-protected option is usually the one we’d recommend here—I’m sorry to hear about the fact the tickets still display when you do this, though!

That is a bug we need to fix as soon as possible—when fixed, password protection would be the best option for “invitation-only” events; the “hide from event listings” method has the problem you describe, and is not meant quite for this specific task, and there are unfortunately no other options within our own plugins at this time.

I highlighted “within our own plugins” there because, until we get that “password-protected” bug fixed, you might find it helpful to use another plugin to facilitate the limiting of event access—even if only temporarily!

There are numerous plugins for this task; a great one is http://wordpress.org/plugins/restrict-content, for example.

I’m sorry about the existence of the “password protected” bug, but hope the information I’ve shared here is helpful!

Sincerely,
George

[George]

Hey Simon,

To add any country that is not currently listed, you would have to head to this file within your Events Calendar plugin files:

the-events-calendar/common/src/Tribe/View_Helpers.php

In the function there called constructCountries(), you can see the list of current countries and add/remove any items you would like.

I hope this information helps!

One thing to note, as well, is that this forum is our “Pre-Sales Questions” forum—for any further technical questions/bug questions/etc. please post in our free forums here → wordpress.org/plugins/the-events-calendar.

(Or, if you have a premium license here, please log into that account on this site and post in a premium forum.)

Thank you,
George

[George]

Hey @danfeeley,

If you have that $ticket_id variable, you should be able to get the Event ID for the event with which it’s associated by using code like the following:

$event_id = get_post_meta( $ticket_id, '_tribe_wooticket_for_event', true );

$event_id will now be the Event ID.

I hope this helps!

— George

[George]

Glad to hear it Jürgen!

Is the Google Maps API warning you report something that arises in your site’s JavaScript console? Or does it arise in ANY other location?

This might not actually be related to The Events Calendar—it could be associated with some issues arising from your theme or from other plugins.

Thank you!
George

[George]

Glad to hear it—sorry for the trouble here!

— George

[George]

Hey Geoff,

Thanks for reaching out. This indeed sounds like a conflict with WordFence. WordFence might have a configuration that is preventing Editor-role users from editing events, and that plugin itself might be requiring the Admin role. I mention this because when I log into an “Editor”-role member account on my local testing site, I can edit events fine.

I’m glad you’ve found a temporary workaround by upgrading users to Admins. I’m sorry about the limitation and conflict here—for further assistance with it, I would recommend also contacting the WordFence support folks to see if they have some insight on the nature of this conflict.

Thank you,
George

[George]

Hey @dktrrobt,

Thanks for reaching out. You can indeed get the data out in a number of ways. I am not sure where the quote you provided is from, but it is generally true: events, venues, and organizers all export as separate line items, instead of as one line with all the info for an event on it.

You can get the data out, for sure—however, if you want to get it out in a specific way that is different from the standard “out-of-the-box” way it might take some custom work or the use of another plugin that is focused on exporting data.

If you want to use the data for print, then you can indeed use one of those CSV plugins. To export a CSV file of all of the data. You could also use the WordPress Exporter tool to export as XML, and then convert that to CSV. Whatever you’d like! 🙂

Once you’ve got CSV, you can import that into Excel or “Numbers” or any such program, and proceed with printing from there.

Cheers,
George

[George]

Hey @reinhard,

Thanks for reaching out!

We unfortunately cannot help you manage your widgets or sidebar—and this is a problem that stems from your theme’s design. For any further design-related questions, please contact your theme author for assistance.

To solve this specific problem, however, you can add the following CSS to the bottom of your theme’s style.css file. 🙂


.tribe-mini-calendar-grid-wrapper table.tribe-mini-calendar th,
.tribe-mini-calendar-grid-wrapper table.tribe-mini-calendar td {
padding-left: 0;
padding-right: 0;
}

Cheers!
George

[Author]

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