George

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Viewing 15 posts - 391 through 405 (of 10,499 total)
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  • in reply to: Changing events display layout to 2 columns #1246381
    George
    Participant

    Thanks for reaching out James!

    The features you are trying to implement are possible, but not “out-of-the-box” with our plugins unfortunately. So it would require custom coding to implement 🙁

    We cannot help with custom coding, so to implement the features you describe, you would have to write that custom code or hire a professional developer to do it for you. We have a list of great developers here → http://m.tri.be/18k1 (and have no affiliation with any of these folks—they’re simply some well-respected names in the community that we’ve compiled to share in situations like this one).

    Please let me know if there are any other issues or questions I can try to help with!

    Thanks,
    George

    in reply to: Map view customization ? #1246375
    George
    Participant

    Thanks for reaching out Susan!

    The features you are trying to implement are possible, but not “out-of-the-box” with our plugins unfortunately. So it would require custom coding to implement 🙁

    We cannot help with custom coding, so to implement the features you describe, you would have to write that custom code or hire a professional developer to do it for you. We have a list of great developers here → http://m.tri.be/18k1 (and have no affiliation with any of these folks—they’re simply some well-respected names in the community that we’ve compiled to share in situations like this one).

    Please let me know if there are any other issues or questions I can try to help with!

    Thanks,
    George

    in reply to: HTML before event content issues #1246371
    George
    Participant

    Hey Tanya!

    While I’m not sure why this is happening, and we unfortunately aren’t able to help troubleshoot why your custom template seems to be causing this, I was able to write some CSS that should hide that first instance of the extra content above the the filter bar.

    That CSS is as follows:

    body.post-type-archive-tribe_events .tribe-events-before-html:first-of-type {
    display: none;
    }

    Try adding this to the bottom of your theme’s style.css file, and let us know if it helps! ?

    — George

    in reply to: PHP Fatal Error #1246364
    George
    Participant

    Hey Nathan,

    Sorry to hear about these issues, and about that first download link not working. We’ve made a new link for you here: https://cloudup.com/cTTyPMPYIHD

    Can you use the methods described in that other thread, with the files in the link above, and let us know if that helps?

    — George

    in reply to: Issue with Genesis Framework and Customize Functionality #1246360
    George
    Participant

    Really sorry to hear about this, Brett!

    This is actually known bug that we’re working on — a fix should be coming in the next week or two, hopefully, so please stay tuned to this thread. I will update it when there is news of the fix!

    Please let me know if there are any other issues or questions I can try to help with in the meantime.

    Thanks!
    George

    in reply to: Can i customize template using addon extension. #1246359
    George
    Participant

    Hey Narinder,

    You can totally write custom code if you want to, and can override any template in our plugins. The Themer’s Guide is a good place to start learning how to do that.

    We cannot help with any coding, however — please read about that here: https://theeventscalendar.com/knowledgebase/what-support-is-provided-for-license-holders/

    If I am misunderstanding your question, I apologize — please let me know if so and if there are any other issues or questions I can try to help with.

    Thanks!
    George

    in reply to: Facebook events integration #1246355
    George
    Participant

    Hi Jim,

    Thanks for reaching out.

    Events Calendar Pro does not include any Facebook-importing tools, so there may be more to this than just an Events Calendar Pro license.

    Given the nature of private license keys, we cannot help with this stuff on a public forum like this. But we are to happy to help! 😀

    Please email this query to support at theeventscalendar.com — please copy the full text of your license keys and paste those license keys into your email, if possible, so we can look up the licenses and help from there.

    We’ll continue the conversation over email — see you there!
    George

    in reply to: Ticket amount not counting down after tickets sold #1246349
    George
    Participant

    This reply is private.

    in reply to: Various problems with version 4.4.x #1246347
    George
    Participant

    This reply is private.

    in reply to: A Couple of Recurring Event Questions #1246343
    George
    Participant

    This reply is private.

    George
    Participant

    No worries at all Colin — in fact, thank you for your patience with my delayed reply over the weekend here.

    Happy Monday! 😀


    In regards to your issues, I downloaded the calendar ICS file and found that it’s empty, as shown in this screenshot (click for a larger-sized image):

    ☝️ Can you confirm if this calendar is, indeed, empty for you—and if it’s meant to be empty?

    Thanks for your patience and persistence on this issue!
    George

    in reply to: Adding Sidebar to Calendar & Single Events Pages #1246321
    George
    Participant

    Hey Jon,

    There’s unfortunately not anything our plugins provide out-of-the-box to offer this sidebar functionality you describe. It would only be possible by way of custom coding, which is unfortunately not something we’re able to help with as elaborated upon here: https://theeventscalendar.com/knowledgebase/what-support-is-provided-for-license-holders/

    If you’re keen on getting these features implemented, you could write that custom code or hire a professional developer to do it for you. We have a list of great developers here → http://m.tri.be/18k1 (and have no affiliation with any of these folks—they’re simply some well-respected names in the community that we’ve compiled to share in situations like this one).

    I’m sorry to disappoint about these things not being easier to attain. Please let me know if there are any other issues or questions I can try to help with!

    — George

    in reply to: Removing "min" in the header #1246298
    George
    Participant

    Hey Dan,

    My question about the “min” text, not the maps stuff — it looks like you are working on these issues in other forum threads, so it is best to keep working with the support folks in those other threads of yours.

    I will close up this thread for now since this thread was just about the “min” text and that issue is resolved.

    — George

    in reply to: Overnight Event #1246295
    George
    Participant

    1. When you say it “should work”, can you clarify exactly how you hope it to work?

    2. And then please specify how it is not working.


    3. Next, can you please share links to specific events that are not working with the end-of-day cutoff as you would like? I’ll take a look at them specifically and try to identify the issues.

    Thanks,
    George

    in reply to: Event Order and Attendees numbers not matching. Big issue #1246289
    George
    Participant

    I appreciate this information and am discussing this issue with another developer on our team; stay tuned for a more substantive update from me here.

    — George

Viewing 15 posts - 391 through 405 (of 10,499 total)