George

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Viewing 15 posts - 2,521 through 2,535 (of 10,499 total)
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  • in reply to: Easy Event with sign up sheet #1166967
    George
    Participant

    Cheers! Let us know how it goes and if you any questions about that plugin (or anything else).

    Sincerely,
    George

    in reply to: Event Page 404 Error #1166966
    George
    Participant

    I’m sorry to hear that neither thing helped, Thomas.

    I am still not able to recreate your problem, and so with that in mind I would recommend performing the complete set of troubleshooting steps outlined here: https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

    After EACH STEP in that process, do the following:
    • Go to Settings → Permalinks in your wp-admin and click “Save Changes” without actually changing anything to refresh the permalinks.
    • See if issues persist.

    ☝️ I know this process can sound tedious, but can assure you it moves along much faster than it sounds.

    This process will thoroughly reveal if there are and theme or plugin conflicts causing these sorts of issues, which may be the case based on what you’ve reported thus far.

    Thank you for your patience here!

    Sincerely,
    George

    in reply to: Pre-defined event details from drop-down menus? #1166956
    George
    Participant

    Thanks for understanding, Paul. Open a new thread any time if other issues or questions arise.

    Cheers,
    George

    in reply to: Problems on event page #1166954
    George
    Participant

    Hey @larajdesigns,

    Thanks for reaching out.

    I took a look at the link you provided and could only identify problems with your theme. So, for any layout issues like this that persist, please contact your theme developer.

    I did come up with some CSS that should serve as a temporary fix, though. Try adding some CSS like the following to your site’s style.css file:

    body.single-tribe_events #main {
    padding-top: 135px;
    }

    body.single-tribe_events .fusion-events-featured-image {
    width: 100%;
    }

    I hope this helps!

    — George

    in reply to: Easy Event with sign up sheet #1166947
    George
    Participant

    Hey Matt,

    Thanks for reaching out.

    While The Events Calendar itself will not be able to support these features, we make a free plugin called Event Tickets that adds an “RSVP” feature to events.

    Folks don’t have to pay or anything — it’s all free, and they can just sign up for events.

    Learn more about Event Tickets here, and since it’s free, download it and test it out! 😀 → https://theeventscalendar.com/product/wordpress-event-tickets/

    — George

    in reply to: Calendar #1166946
    George
    Participant

    Interesting. I’m real sorry for the trouble here and that we’re finding different things — just to establish my findings a bit, here is a screencast of me just exploring the calendar features on your site → https://cloudup.com/c3j_QrehNLk

    It’s not a very entertaining video, of course…but it may be useful — maybe you’ll see what I’m seeing and have a specific recommendation for me to click or try after watching?

    I just recorded and uploaded the video, so if you click the link there for it and it says that the video is still converting, no worries — just check it again in a few minutes and it should be finished converting and ready to watch.

    Thanks for your patience here!

    Cheers,
    George

    George
    Participant

    Hey Michael,

    Thanks for reaching out.

    There is unfortunately no fix for this from our end at this time, and I do not see a specific plan for making a compatibility fix. 🙁

    One thing worth noting is that the /events/ page is NOT a “custom post type” page. So if it’s possible to try and limit the Custom Post Type Permalinks plugin from affecting this /events/ page, you may have better luck with both plugins being on your site.

    Also, can you please clarify what you are trying to do with this plugin specifically?

    • The default permalinks for The Events Calendar are to have a main /events/ page, and then each single event has its own URL at /event/event-title…

    • There are Event Category links, too, so that if for example you want to view all events in the Event Category of “concert”, you could go to /events/concert

    What specific things are you trying to modify about these permalink structures?

    Thanks,
    George

    in reply to: Does iCal Import Organizers? #1166934
    George
    Participant

    Hey Teri,

    Thanks for your follow-up.

    • Are you only interested in hooks/filters of the iCal Importer add-on itself?

    • Or if there are filters for the CSV importing baked into The Events Calendar, would be interested in these as well? So that, in other words, you can modify the CSV importing to pull organizer data from your event descriptions?

    The reason I ask is because, unfortunately, if you are interested only in tinkering with the import processes of iCal Importer, there are few options. 🙁 There are no filters that can be used to modify the importing of organizers—you would have to open this file within the iCal Importer plugin files directly:

    the-events-calendar-importer-ical/src/Tribe/Feed_Parser.php

    And then find this method, which is around line 605 or so of the file:

    convert_vcal_event_to_importable_event()

    ☝️ Then you would have to modify the core code here in this function directly—not via filters or hooks.


    The CSV Importer, meanwhile, has many hooks and filters for extensibility. There are three importers: one for Venues, one for Organizers, and one for Events. So if you were trying to extract Organizers from events, you could manipulate your file and use hooks and filters to look for data specific to that file and run imports.

    It’s a tricky and involved customization to make regardless of the options here, but it is much simpler to do from the CSV Importer.

    I hope this information is useful!

    Cheers,
    George

    in reply to: Events List Widget – Advertise low sales events? #1166932
    George
    Participant

    Hey Paul,

    Thanks for reaching out.

    Showing events based on their sales is indeed possible, but would unfortunately take a significant amount of custom coding—more coding than what Josh was able to share in the other thread, for example. 🙁

    If you are interested in hiring someone to build these features for you, we have a list of customization options here that may be useful ? http://theeventscalendar.com/customizations

    Sorry to disappoint!
    George

    in reply to: Insert calendar on page using shortcode #1166931
    George
    Participant

    Hey Kathryn,

    Thanks for reaching out.

    There unfortunately isn’t a way to password-protect those specific links you shared unless you were to add a Content Restriction plugin to your site, like Restrict Content.

    As for inserting calendar views via shortcode, this is unfortunately not possible at this time but WILL be possible in our very next release of The Events Calendar and Events Calendar Pro, version 4.3.

    We are planning on launching version 4.3 in early October—so, very soon!

    For now, the only ways to insert calendar content into posts or pages is to use the methods described here → https://theeventscalendar.com/knowledgebase/inserting-calendar-content-posts-pages/

    Please let me know what you think of all this and what other questions you might have!

    — George

    in reply to: Calendar #1166929
    George
    Participant

    Sorry to hear this, Chuck!

    I just checked out your site and found that all of the events features and Filter Bar features worked fine.

    I am using Firefox on a Mac and couldn’t recreate problems in this browser or in Chrome or Safari on the same Mac. In what browser and operating system do you see the issues? And do you notice any different behavior if you try a different browser, or different computer?

    Thanks,
    George

    in reply to: Does iCal Import Organizers? #1166756
    George
    Participant

    Hey @Teri,

    Thanks for reaching out!

    The iCal Importer currently does attempt to grab organizers and venues. The results depend on how a specific ICS file or feed has its component events listed.

    For example: Sometimes events in the ICS format have a “MAILTO:” option, and if this is the case then iCal Importer attempts to use this to assign imported events to an “Organizer” with that email address.

    Support for venues is a bit better, as the ICS format has a whole “LOCATION:” option—if an address is found for this field, it is used for making a venue….

    However, I use the word “attempt” in my first sentence above because based on the ICS files or feeds being imported, results may vary. And when it comes to extracting Organizer info from event descriptions, this is currently wholly unsupported. 🙁

    Support for importing organizers and venues is much more robust in the built-in (and free!) CSV importer found in The Events Calendar. You can read about using this importer here → https://theeventscalendar.com/knowledgebase/using-the-events-calendars-csv-importer/

    Let me know what you think about all of this info and about what further questions you might have.

    Thanks!
    George

    in reply to: promoter sales #1166754
    George
    Participant

    Hey Kirk,

    Thanks for reaching out.

    Our ticketing plugins themselves unfortunately do not have any sort of features that would enable tracking sales by individual promoters. 🙁

    Sorry to disappoint!
    George

    in reply to: Default URL wrong for #1166751
    George
    Participant

    Excellent!

    Sorry for the trouble here, Andy.

    Cheers,
    George

    in reply to: Problems with Events Calendar #1166651
    George
    Participant

    Thanks for sharing, Asia.

    I unfortunately am struggling to think of why our plugin would be banned or limited by them. I would suggest that you contact their support team and request them to share any specific error messages that The Events Calendar caused on your site, or any server logs that showed excessive load on the server.

    I am sorry that there is not a whole lot I can recommend doing — please do contact them and let us know what they say in response to things I mentioned above!

    Thanks,
    George

Viewing 15 posts - 2,521 through 2,535 (of 10,499 total)