Forum Replies Created
-
Posts
-
Hey Mark,
Can you clarify how specifically you are unable to renew? What happens when you try to renew?
Thanks!
GeorgeHey Tim,
Earlier you mentioned that you have your site to “Complete” orders automatically.
If you disable this feature, so that orders do NOT complete automatically, does anything improve with your issues here?
It seems like there may be a delay on PayPal’s site here, and it is possible that the auto-completion is completing orders before they PayPal payments is actually successfully processed — which, by the way, it does fortunately appear that successful payments are being made, as evidenced by your payment debug logs (which we appreciate you sharing!)
Let us know what you find by disabling any “auto-completion” functions.
Thank you,
GeorgeThanks for sharing this, Christoph! And for the update, Joe.
Open a new thread any time if other issues or questions arise.
Cheers,
GeorgeHi Tim,
I am sorry for the slow pace here but just wanted to let you know we’re still looking into this, and this issue is not ignored. Thank you for your patience!
— George
Thanks Estelle! Based on your description of things, the Business License is what you’ll want here.
To upgrade to this license, head to http://theeventscalendar.com/license-keys and look for the “Upgrade:” buttons next to your Events Calendar Pro license key. Choose the “business” option and it’ll take you to the cart to checkout and buy the upgrade.
Cheers!
George
