Renew Licenses

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  • November 4, 2016 at 11:17 am #1187858
    Mark
    Participant

    Can’t renew the licenses that have expired. Can you provide assistance?

    November 4, 2016 at 2:00 pm #1187917
    George
    Participant

    Hey Mark,

    Can you clarify how specifically you are unable to renew? What happens when you try to renew?

    Thanks!
    George

    November 4, 2016 at 2:39 pm #1187947
    Mark
    Participant

    It doesn’t allow one to add to a cart. The licenses show refunded. Not sure why.

    November 7, 2016 at 8:47 am #1188644
    George
    Participant

    Hey Mark,

    That’s interesting, and is not a problem other folks have been reporting. Have you ever applied for a refund?

    To further resolve this issue, can you please contact us over email? That is better suited for this sort of conversation.

    Please send an email to support at theeventscalendar dot com with a link in your email back to this forum thread for reference.

    We can pick up the conversation from there and I’ll be able to help you resolve these issues for good and get a renewal promptly. 😀

    Cheers!
    George

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