[Geoff B.]

Good afternoon Shanda,

I am sorry to hear that the tests and recommendations did not yield better results.

We would love nothing more than to help you fix this issue.
However, we are unable to reproduce the issue at the moment and have found no other reports of this.

If there is in fact a glitch on our end, please rest assured we will work on it as quickly as we can. But for now, we still need to find out why you are experiencing this.

For that purpose, I have a couple of follow-up questions:

1. Can you tell me if all your sites are part of a multisite install ?
2. Are all of your site using the domain mapping plugin ? If so, how is that configured exactly ?
3. Would it be possible to setup a staging/test version of this so that I can take a look at it from the wp-admin area ? (via a private reply of course)
4. If that is not possible, could you please send me a copy of the latest version of your wp-content folder (including theme and all plugins) via a link to a .zip file link (stored Dropbox or Google Drive) so that I can run some tests on my end ? I recommend a private reply for that purpose.Please ensure you are using the latest files as found on your actual website.
   This way I will get access to any updates or customizations you might have made.

Hang in there!

Geoff B.

[Geoff B.]

Good afternoon Amy and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.
I would love to help you with this topic.

There are 2 ways to go about this:

1. With a template override, simply remove the section. You might want to read our Themer’s guide to get a sense of how that works.
2. Using CSS (the simplest method) to hide that part

Try adding the following CSS rule to your style.css file or in your Custom CSS metabox:

.tribe-community-events .tribe-section-image-uploader {display: none !important}

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good afternoon Alicia and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

There are are 2 ways to go about this:

1. Using a template override you can change the string directly. You might want to read our Themer’s guide to get a sense of how that works.
2. Going through the following article and tweaking its snippet to your liking: https://theeventscalendar.com/knowledgebase/change-the-wording-of-any-bit-of-text-or-string/

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good afternoon again Nick and welcome back!

Is there a way to adjust the space/margin between the text of my event description and the featured image when in single-event view?

Absolutely.
The best way to go about this is to use CSS.

Try adding the following CSS rule to your style.css file or in your Custom CSS metabox:

html .single-tribe_events .tribe-events-event-image {
margin-left: 15px !important;
}

Another approach would be to make both the image and the container 100% width.
That way the text would appear below the image.

If you are curious about that, could you please send me a copy of the latest version of your WordPress theme / child theme via a link to a .zip file link (stored Dropbox or Google Drive) so that I can run some tests on my end ? I recommend a private reply for that purpose.

Please ensure you are using the latest files as found on your actual website.
This way I will get access to any updates or customizations you might have made.

Best regards,

Geoff B.

[Geoff B.]

Good afternoon Nick and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

I love the photo view, but I’m wondering if I can add the location of the event directly below the date in bold (when in photo view, not single-event view)?

The short answer is yes. You can do that.

In fact you can modify any view to your liking by doing a template override.
You might want to read our Themer’s guide to get a sense of how that works.

Basically, you:

1. Find the file handling the photo view “single events” and download it
2. “Steal” the code for the venue from the Single event view and place it in the file you downloaded
3. Upload the modified file back to your theme  /tribe-events/ in its appropriate folder

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

This reply is private.

[Geoff B.]

Hey Ernesto,

I am glad you are making progress on this one.

Regarding your Google Maps issue, you did exactly what was required (check the documentation and the API).

I just went and looked at your site and it sounds like all is finally working. Can you confirm ?

When Google Maps issues like the one you described arise, the 2 most common solutions are:

1. Making sure the “Use longitude and latitude” checkbox is ticked in each venue
2. Making sure you are using exactly the same address format as the one found in Google Maps for the venue.

Best regards,

Geoff B.

[Geoff B.]

This reply is private.

[Geoff B.]

Good evening Marc,

I am super stoked that this helped.

You are welcome back in our support forums any time 🙂

For now, I am going to close this thread.

Have a great week!

Geoff B.

[Geoff B.]

This reply is private.

[Geoff B.]

Good evening Ernesto,

Thank you for the system info and for writing back.

With that in mind, I am unable to tell you exactly which folder or files needs to be tweaked properly since I do not have access to your hosting at that level.

Sometimes it is also a matter of having the proper “owner” for files and folders (not just permissions).

The good news is that I do not believe your template is responsible for this.
It is most likely a matter of troubleshooting this very specific installation.

In fact, if you use something like Local by Flywheel and clone your site, that warning will disappear.

Unfortunately, there is little more I can do in this specific case.

Best regards,

Geoff B.

 

[Geoff B.]

Good evening Vishal and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.
I would love to help you with this topic.

I just went ahead and took a look at your site and it looks like you have managed to fix the issue.
Can you confirm ?

One thing that can yield great results is to try a few different settings for the first two options under Events -> Settings -> Display.

If the issue is not fixed, could you please send me a copy of the latest version of your WordPress theme / child theme via a link to a .zip file link (stored Dropbox or Google Drive) so that I can run some tests on my end ? I recommend a private reply for that purpose.

Please ensure you are using the latest files as found on your actual website.
This way I will get access to any updates or customizations you might have made.

Best regards,

Geoff B.

[Geoff B.]

Good evening Bart and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

The short answer is yes. You can achieve this.

There are a couple of ways to go about this.
Ideally you would want to use a proper page template that has a conditional to differentiate between the full calendar page and the single event page.

You might want to read our Themer’s guide to get a sense of how that works.

Another way to achieve this is the following:

1. Find a page template that has a sidebar by trying different settings for Events Template under Events -> Settings -> Display
2. Using CSS hide the sidebar from the main calendar views

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

This reply is private.

[Geoff B.]

Good evening Gavin and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about the title of the page not working as expected on your site.
I would love to help you with this topic.

Sometimes this type of issue can be caused by SEO plugins (but it does not look like you have one in place).

The second most common cause is how some WordPress themes handle WP archives (which our plugins use extensively). I believe this is the case here.

The first thing I would recommend is trying out different settings for Events template under Events -> Settings -> Display to see if that helps.

If it does not, could you please send me a copy of the latest version of your WordPress theme / child theme via a link to a .zip file link (stored Dropbox or Google Drive) so that I can run some tests on my end ? I recommend a private reply for that purpose.

Please ensure you are using the latest files as found on your actual website.
This way I will get access to any updates or customizations you might have made.

In the meantime, you might find the following useful: https://theeventscalendar.com/knowledgebase/altering-or-removing-titles-on-calendar-views/

Best regards,

Geoff B.

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