[Geoff B.]

Good afternoon Joe,

I’m super stoked that this worked out great for you!

Pretty sweet website too. Kudos!

You are welcome back on our support forums any time 🙂

For now, I am going to close this thread.

Have a great week!

Geoff B.

[Geoff B.]

Good evening Frank and welcome back!

Thank you for reaching out to us, for the great amount of tests you have performed and for providing your system information.

We are sorry to hear about this major issue impacting you the way it does!
I would love to help you with this topic.

I have been able to reproduce this on my install.

This is without a doubt a very important bug which is now one of our top priorities. We do apologize for the inconvenience this is causing.
Unfortunately, I cannot commit to a release date for a fix at this point. But you will be contacted as soon as there is one.

Normally, whenever possible, we try to provide a temporary workaround for such issues.

Hang tight as Dev looks into that tomorrow.

Best regards,

Geoff B.

[Geoff B.]

Good evening Robert and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.
I would love to help you with this question.

The good news is that we built the Events Calendar in such a way that you can customize pretty much any view, including the mini-calendar.

This is accomplished via a template customization. You might want to read our Themer’s guide to get a sense of how that works.

In other words, especially by “borrowing” code from the other views, you can have event show up exactly as you want them in any view.

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

Good evening Bill and welcome back!

Thank you for reaching out to us.

I would love to help you with these questions.

1. Move the +/- below the numerical value (HTML)

The correct way to achieve that would be through a template customization. You might want to read our Themer’s guide to get a sense of how that works.

Your goal will be to modify the HTML output from

 
<div class="quantity buttons_added"><input class="minus" type="button" value="-" />
<input class="input-text qty text" title="Qty" max="" min="0" name="quantity_12082" pattern="[0-9]*" size="4" step="1" type="number" value="0" />
<input class="plus" type="button" value="+" /></div>
to

<div class="quantity buttons_added"><input class="input-text qty text" title="Qty" max="" min="0" name="quantity_12082" pattern="[0-9]*" size="4" step="1" type="number" value="0" /><input class="minus" type="button" value="-" />
<input class="plus" type="button" value="+" /></div>

2. Put borders around all columns (CSS)

.tribe-events-style-full .tribe-events-tickets td {
border: 1px solid #ddd;
}

3. Add Columns Headings (HTML & CSS)

Once again, with the assistance of our themer's guide, you can modify the tribe-events-tickets table and add a row ('<tr>') containing table headers ('<th>') before the current cells

4. Remove the last column (HTML)
In the same table as above, remove the tickets_description cell ('<td>')

As an alternative you can remove it with CSS (but you'll have to resize the other cells)
.tribe-events-tickets tr .tickets_description {
display: none !important;
}

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

Good evening Bill and welcome back!

Thank you for reaching out to us and for sharing the snippet for everybody’s benefit.

We are sorry about the automatically closed thread.
I would love to help you with the layout and the styling if you could expand on what the issue is.

As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Best regards,

Geoff B.

[Geoff B.]

This reply is private.

[Geoff B.]

Good evening Giovanni and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about the events showing up instead of your videos!
I would love to help you with this topic.

As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

In the meantime, I believe adding the following snippet (minus the opening PHP tag) to your WordPress theme / child theme functions.php file should solve the issue: https://gist.github.com/GeoffEW/858cb19b184ab8f3ea21fa9552b71c3d

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good evening Susan and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.
I would love to help you with this topic.

As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

This way, I’ll be able to give you customized suggestions.

In the meantime, I have 3 recommended reading suggestions for you:

1. https://theeventscalendar.com/support/forums/topic/how-to-move-filter-bar-and-search-bar-below-all-calendar-views/#post-1112139
2. https://theeventscalendar.com/support/forums/topic/moving-items-from-filter-bar-to-the-top-bar-and-visa-versa/#post-1144967
3. https://theeventscalendar.com/knowledgebase/understanding-the-tribe-events-bar/

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

Good evening Karly and welcome back!

I have some great news for you. I just tested this for the Venue Name and I do get that same prompt upon changing fields (when hitting “tab” or clicking on the following field).

So, to answer your question, yes, this should be happening for that field too.

We now need to find out why that is the case on your install.

Could you please send me a copy of your WordPress theme / child theme in a .zip file link (via Dropbox or Google Drive) so that I can run some tests on my end ?

Could you also please provide us with your latest complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Cheers,

Geoff B.

[Geoff B.]

Good evening Debra and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

You are right, there is currently a Feature request with 148 votes on it.
At this point, we would still like to see more votes on this to add it to our feature releases.

To put this into perspective, we do appreciate every single feature request we receive.
However, due to the large number of those requests, we do have to prioritize based on popularity.

That being said, there are still a couple of things you can do to print the calendar in the meantime:

1. You can simply select the “Print” option from your browser. It’s not perfect, but it gives a pretty decent basic version for you to work with.
2. You can hit the “export” button at the bottom of any view and then run the resulting ics file through a converter of your choice. E.g.: https://icsconvert.appspot.com/

I wish I had a better answer for you, but for now it’s the best one I have.

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

Good evening Kate and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Secondly, could you give me a specific URL of where this is happening on your install ?

Best regards,

Geoff B.

[Geoff B.]

Good evening Neil and welcome back!

Thank you for reaching out to us.

We are sorry to hear about your customizations not kicking in.
I would love to help you with this topic.

The correct path to use is: [yourthemeorchildtheme]/tribe-events/wootickets

If that does not work for you, could you please send me a copy of your WordPress theme / child theme in a .zip file link (via Dropbox or Google Drive) so that I can run some tests on my end ?

Best regards,

Geoff B.

[Geoff B.]

Good evening Peter and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

That is a great question.

The short answer is yes, you can absolutely add additional fields in a couple of ways:

1. By using that functionality from our the Events Calendar Pro plugin: https://theeventscalendar.com/knowledgebase/pro-additional-fields/
2. By adding them via a third-party plugin such as advanced custom field – which will likely require some template customization to work properly.

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

Good evening Joe and welcome back!

Thank you for reaching out to us.

We are sorry to hear about your Google Maps not loading on your site.
I would love to help you with this topic.

You are right, there are a few Javascript errors in the console.
Furthermore, as a side note, as of June 22nd, Google made some pretty important changes in how it allows people to use it’s API for Google Maps. This is especially true for wildcard authorizations.

I would recommend reading the following very carefully first (up until the end): https://theeventscalendar.com/knowledgebase/setting-up-your-google-maps-api-key/

If that still does not solve things, I would then recommend temporarily reverting back to a default WordPress theme to see if the issue persists.

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good evening Math and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the snippet crashing your site. Yikes!
I would love to help you with this topic.

First of all, if you haven’t already done so, I would recommend removing the snippet from your theme’s functions.php.
That should un-crash your site.

As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Secondly, most of the time, sites crash when adding snippets either because of:

1. Pasting the opening <?php tag (it is usually already present in your functions.php file – so no need to paste it)
2. Pasting the snippet in the “wrong place” in your functions.php file

Could you please send me a copy of your WordPress theme / child theme in a .zip file link (via Dropbox or Google Drive) so that I can run some tests on my end ?

Best regards,

Geoff B.

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