[Geoff B.]

Hey  Jeff,

I am super stoked that this helped out.

In regards to the way Avada integrates the Events Calendar, I am pretty sure there is a fairly simple solution out there.

I would highly recommend reaching out to their team. They are super friendly and helpful and I am sure they would be glad to share the easiest way to achieve this since they are the ones that came up with the way they integrate our plugins.

With that in mind, I totally understand where you are coming from, especially in regards to not being able to simply select a different page template. As you can imagine, this is unfortunately beyond what we can control unfortunately.

Have a great day!

Geoff B.

[Geoff B.]

Good evening Herman and welcome to the Events Calendar forum!

Thank you for your interest in our products.
We’ll be glad to answer your questions.

The short answer is that this is up to you. Renewing after 1 year will provide you another year of updates and premium support.

With that in mind, after one year, when your license expires, the plugins will still work if you do not choose to renew. But, you will need to “freeze” your the Events Calendar related plugins to their current version (all of them) to make sure nothing “breaks”. That might also be true of the WordPress version you are using.

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

Good evening Norah and welcome to the Events Calendar forum!

Thank you for your interest in our products.
We’ll be glad to answer your questions.

There are a few ways to duplicate events:

1. Since you are nonprofit, you could try applying for our nonprofit program: https://theeventscalendar.com/knowledgebase/do-you-offer-discounts-for-nonprofit-organizations/
   If that works out, our the Events Calendar Pro plugin lets you create recurring events (which speeds up the process).
2. You could use a custom post type duplicator plugin such as: https://wordpress.org/plugins/duplicate-post/

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

Good evening Ray and welcome to the Events Calendar forum!

Thank you for your interest in our products.
We’ll be glad to answer your questions.

1. Add additional fields requested from attendee when they RSVP. Beyond just name and email, can we add additional fields such as phone number, address, etc

Yes. The additional attendee data feature comes with Event Tickets Plus:

1. https://theeventscalendar.com/product/wordpress-event-tickets-plus/
2. https://theeventscalendar.com/knowledgebase/collecting-attendee-information/

Is there a away to have the program email me when there is a new RSVP? So I don’t have to keep logging into to see if anyone is coming.

Absolutely.

You could apply the following snippet in the functions.php file of your theme (without the PHP tag at the top): https://gist.github.com/cliffordp/c4fb2ea8fb5ca44973ff06e6facc9742

But first to be extra safe, before making any changes to your functions.php file, you should make a backup of that file.

Have a great day!

Geoff B.

[Geoff B.]

Good evening Mad and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.
I would love to help you with this topic.

There are a couple of ways to achieve what you are looking for (exporting your events to the new site).

1. Using WordPress Export tools: https://theeventscalendar.com/knowledgebase/using-wordpress-export-tools-to-migrate-events-content/
2. Using a database/site migration plugin (there are quite a few out there)
3. Using our Event Aggregator service (and the import from URL option): https://theeventscalendar.com/product/event-aggregator/

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Bonsoir Alexis,

Merci de nous écrire.

Nous sommes quelque peu limités au niveau du support que nous pouvons offrir dans nos forums pré-vente.

Si vous êtes détenteur d’une licence premium, je vous inviterai à ouvrir un ticket dans le forum correspondant à votre licence. Sinon, vous pourrez obtenir de l’aide ici: https://wordpress.org/support/plugin/the-events-calendar

Cela étant, je vous invite tout de même à essayer quelques réglages pour Events template sous Events -> Settings -> Display pour voir si cela aide.

Bonne semaine,
Geoff B.

[Geoff B.]

Hello again Jeff,

Let us continue our conversation.

1) How to move the header bar that provides the month in list view. As you can see in the link, I have most of the bar already removed but a horizontal line remains.

The simplest way to achieve this is view a custom view template (as discussed in the previous answer). You might want to read our Themer’s guide to get a sense of how that works.

If you are struggling, perhaps you could provide me with a bit more information as to what you are trying to accomplish exactly so that I can help.

2) How to change the color of the grey background of the “view” selector? It’s the only color I can’t seem to be able to change either through the Customizer or through the Avada / TEC options.

In order to gain full power on your site’s look and feel, I would highly recommend reading the following articles:

• https://theeventscalendar.com/knowledgebase/wordpress-customizer/
• https://theeventscalendar.com/knowledgebase/using-google-chrome-developer-tools/
• https://theeventscalendar.com/knowledgebase/changing-fonts-and-colours/
• https://theeventscalendar.com/knowledgebase/styling-events-widgets/

Since the customizer does not let you achieve what you are looking for, you will most likely need to find the desired element with the Inspector tool and add a CSS rule for your change.

You might need to use the !important argument in there to make sure the rule kicks in.

3) Seems like the RSVP button is cut off on the left side (see attached)?

This seems like a CSS issue. Could you provide an URL where this is happening ?

Best regards,

Geoff B.

[Geoff B.]

Good evening Noel and welcome to the Events Calendar forum!

Thank you for your interest in our products.
We’ll be glad to answer your questions.

Is it possible with the pro version to indicate which fields may be displayed, for example, only the title and the description in the photo view?

You can choose which fields are displayed with or without the Pro version.
This can be accomplished either via CSS (display: none rules) or by creating custom view templates.

You might want to read our Themer’s guide to get a sense of how that works.

With that in mind, the Photo view only comes with Pro 🙂

Best regards,

Geoff B.

[Geoff B.]

Good evening Ilana and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.
I would love to help you with this topic.

You could tweak and apply the following snippet in the functions.php file of your theme (without the PHP tag at the top): https://gist.github.com/GeoffEW/0e6fe4cf5fb894f034caa9bd7887b6bf

But first to be extra safe, before making any changes to your functions.php file, you should make a backup of that file.

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good evening Jeff and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

Is there any easy-ish way to use the “normal” Event Calendar single event template rather than Avada’s styling of it?

That sound like a question for the awesome folks at Avada. Normally, you could simply rename the  /tribe-events/ folder to something else, remove tribe functions from functions.php and you would be good to go.

Alas, if memory serves, Avada’s integration of the Events Calendar is a bit deeper rooted. So they are definitely the best people to ask.

What I’d particularly like to be able to do is to use the right column for a regular sidebar and not for event details as Avada seems to mandate.

I am pretty sure you could still do a template override of their template override (using a child theme). You might want to read our Themer’s guide to get a sense of how that works.

2) What is the CSS change needed to remove both the main image and the title bar that remains (see screenshot).

Try adding the following CSS rule to your style.css file or in your Custom CSS metabox:

.fusion-events-featured-image {
display: none !important;
}

3) Does that CSS change have to be global or can it be made on an event-by-event basis? I’m asking because, ideally, I’d like to use a featured image for some events and a slider instead of the featured image for others.

This is totally up to you.

The CSS rule I provided is global. But you could always add exceptions for certain pages by including the page id class (that lives in the body element) in the rule. E.g.:

.postid-12086 .fusion-events-featured-image {
display: inline-block !important;
}

4) Once the title and featured image are removed, how can I move up the description? I’ve seen previously that it doesn’t move up automatically.

I am not exactly sure what you mean by that. Normally, hiding the element will move the description up.

5) When I’ve used your widget to place an image above the details there is a mysterious extra dot. How to remove? Please see link.

.single-tribe_events .widget {
list-style-type: none;
}

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good evening Meghan and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

In order to gain full power on your site’s look and feel, I would highly recommend reading the following articles:

• https://theeventscalendar.com/knowledgebase/wordpress-customizer/
• https://theeventscalendar.com/knowledgebase/using-google-chrome-developer-tools/
• https://theeventscalendar.com/knowledgebase/changing-fonts-and-colours/
• https://theeventscalendar.com/knowledgebase/styling-events-widgets/

As per your specific questions

http://dragonfly-design.com/deany/events/category/basic-training/week/ – gray background in calendar

CSS elements that control the background of the calendar are

1. .tribe-week-grid-wrapper
2. .tribe-grid-allday

http://dragonfly-design.com/deany/events/category/basic-training/2018-05/?tribe_events_cat=basic-training&tribe-bar-date=2018-05 . the colors and styling of the hover display on the events in the calendar view

The CSS classes to style are:

1. .tribe-events-calendar .tribe-events-right .tribe-events-tooltip
2. #tribe-events-content .tribe-events-tooltip h4
3. .tribe-events-tooltip .tribe-events-event-body

There are sub elements to the last class, but you should be able to pick them up using either tooltip as a search term in your CSS file OR with the Inspector tool in Chrome.

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good evening David and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

The simplest solution is to use a code snippet.

You could apply the following snippet in the functions.php file of your theme (without the PHP tag at the top): https://gist.github.com/GeoffEW/a5b52c12e9b5635b64ec0ab4f16898dd

But first to be extra safe, before making any changes to your functions.php file, you should make a backup of that file.

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good evening David,

No worries. I am mostly glad it now works!

You are welcome back in our support forums any time 🙂

For now, I am going to close this thread.

Have a great week!

Geoff B.

[Geoff B.]

Good evening David and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the issues you have encountered with our QR checkin functionality.
I would love to help you with this topic.

As a first step, I would recommend reading the following: https://theeventscalendar.com/knowledgebase/using-qr-codes-event-tickets-plus/

Secondly, can you confirm that you have logged-in to your site’s wp-admin section prior to scanning the ticket ?

Finally, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Hang in there!

Geoff B.

[Geoff B.]

Good evening and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about the issues you have encountered with our QR checkin functionality.
I would love to help you with this topic.

As a first step, I would recommend reading the following: https://theeventscalendar.com/knowledgebase/using-qr-codes-event-tickets-plus/

Secondly, can you confirm that you have logged-in to your site’s wp-admin section prior to scanning the ticket ?

Hang in there!

Geoff B.

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