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Viewing 15 posts - 1,561 through 1,575 (of 9,860 total)

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October 2, 2017 at 5:09 pm in reply to: Backend Events Listing #1358038

Geoff B.
Member

Good evening,

I am super stoked that this worked out for you!

You are welcome back in our support forums any time 🙂

For now, I am going to close this thread.

Have a great week!

Geoff B.

October 2, 2017 at 5:05 pm in reply to: Changing 'Find Out More' Link #1358037
Geoff B.
Member
Good evening Jacob,

I am glad you were able to make some progress.

On the topic of RSVP, I have one that is meant specifically for every possible place where RSVP is mentioned: https://gist.github.com/GeoffEW/0e6fe4cf5fb894f034caa9bd7887b6bf

Fair warning, you can only have one of these snippets in place otherwise your site will crash.

The good news is that you can simply add “Find out more »” to that snippet. Perhaps, you have not included the “»” in your string ?

For this to work, the string has to be exactly the same as the one found in the plugin’s language (pot) file.

Even though, you are not technically translating, to understand how text strings work, I highly recommend reading the 3 following articles on translation:
In any case, could you please send me a copy of the latest version of your WordPress theme / child theme via a link to a .zip file link (stored Dropbox or Google Drive) so that I can run some tests on my end ? I recommend a private reply for that purpose.

Please ensure you are using the latest files as found on your actual website.
This way I will get access to any updates or customizations you might have made.

Hang in there!

Geoff B.
October 2, 2017 at 4:54 pm in reply to: Spacing issue #1358034

Geoff B.
Member

Good evening Shawn,

I am super stoked that this did the trick for you!

You are welcome back in our support forums any time 🙂

For now, I am going to close this thread.

Have a great week!

Geoff B.

October 2, 2017 at 4:52 pm in reply to: Event Does Not Display #1358032

Geoff B.
Member

Good evening Frank,

I am mostly glad that we were able to find a solution for you.

As far as we are concerned there are no silly questions 🙂

You are welcome back in our support forums any time 🙂

For now, I am going to close this thread.

Have a great week!

Geoff B.

October 2, 2017 at 4:50 pm in reply to: How can Admin Update/Change Ticket Information for Anonymous Customer #1358030

Geoff B.
Member

Good evening Andrew,

I am super glad this did the trick!

You are welcome back in our support forums any time 🙂

For now, I am going to close this thread.

Have a great week!

Geoff B.

October 2, 2017 at 4:46 pm in reply to: WPML 3.8 – Month names no longer translating #1358028

Geoff B.
Member

Good evening Rajiv,

I am super stoked that this did it!

You are welcome back in our support forums any time 🙂

For now, I am going to close this thread.

Have a great week!

Geoff B.

September 29, 2017 at 3:45 pm in reply to: Calendar hangs when attempting to view previous or upcoming events. #1357106

Geoff B.
Member

This reply is private.

September 29, 2017 at 3:28 pm in reply to: How can Admin Update/Change Ticket Information for Anonymous Customer #1357096

Geoff B.
Member

Good evening Andrew and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.
I would love to help you with this topic.

I believe you should give the following extension a try: attendee-data-editor.1.1

Let me know how that goes.

Best regards,
Geoff B.

September 29, 2017 at 2:28 pm in reply to: Purchased event calendar pro for business, does it include event aggregator? #1357073

Geoff B.
Member

Good evening Erika and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.
I would love to help you with this topic.

The Events Calendar Pro and Event Aggregator are actually 2 separate products.

We offer a plugin suite based on a modular approach.
The goal being to keep things affordable for everybody and make sure our customers only pay for features that they are using.

With that in mind, we do offer bundles that include several of our plugins: https://theeventscalendar.com/bundles/

To get an Event Aggregator license, simply head over to the following page and complete the purchase process: https://theeventscalendar.com/product/event-aggregator/
Once that is done, you can read the following to set it up: https://theeventscalendar.com/knowledgebase/new-user-primer-event-aggregator/

Let me know how that goes.

Best regards,
Geoff B.

September 29, 2017 at 2:21 pm in reply to: Only one site, but getting "out of installs" message #1357070

Geoff B.
Member

Good evening Chris and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about the message you are getting.
I would love to help you with this topic.

You are absolutely right, the license is currently tied to http://d53.d9d.myftpupload.com/

Fortunately, there is an easy fix: https://theeventscalendar.com/knowledgebase/license-key-out-of-installs/

Let me know how that goes.

Best regards,
Geoff B.

September 29, 2017 at 2:17 pm in reply to: We've moved to our public domain name and now it's not working. #1357067

Geoff B.
Member

This reply is private.

September 29, 2017 at 2:13 pm in reply to: Recent Download: Having Difficulty with Customized Look #1357066
Geoff B.
Member
Good evening Anne and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about the display not being to your liking yet.
I would love to help you with this topic.

In order to gain full power on your site’s look and feel, I would highly recommend reading the following articles:
1) the date is HUGE – we’d like it to be smaller

Try adding the following CSS rule to your style.css file or in your Custom CSS metabox:

.tribe-events-schedule h2 { font-size: 25px; }

2) We’d like the text to align on the right, similar to the calendar on the EVENTS page

Try adding the following CSS rule to your style.css file or in your Custom CSS metabox:

.single-tribe_events #primary { width: 66.6% !important; }

Let me know how that goes.

Best regards,
Geoff B.
September 29, 2017 at 2:06 pm in reply to: Custom CSS Not Working #1357061

Geoff B.
Member

Good evening Matthew and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about the CSS rules not being applied to your liking.
I would love to help you with this topic.

Based on what I can see, there is a CSS rule at line 1430 of your theme’s CSS file that is being applied
#tribe-events-content-wrapper { background-color: #000000 !important; }

With that in mind, when using the tribe option under Events -> Settings -> Display, you might have to make your CSS overly specific for it to kick in. E.g.: adding #tribe-events-pg-template in front of the rule

The other option would be to try different settings for the first option under Events -> Settings -> Display.

Let me know how that goes.

Best regards,
Geoff B.

September 29, 2017 at 2:01 pm in reply to: Spacing issue #1357058

Geoff B.
Member

Good evening Shawn and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

Try adding the following CSS rule to your style.css file or in your Custom CSS metabox:

.tribe-address .tribe-region { padding: 0px 4px !important; }

Let me know how that goes.

Best regards,
Geoff B.

September 29, 2017 at 1:55 pm in reply to: Calendar View using a really big height and breaking layout? #1357050

Geoff B.
Member

Good evening Glen and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about the layout not being up to par on your website while using the shortcodes. Yikes!

I would love to help you with this topic.

Could you please send me a copy of the latest version of your WordPress theme / child theme via a link to a .zip file link (stored Dropbox or Google Drive) so that I can run some tests on my end ? I recommend a private reply for that purpose.

Please ensure you are using the latest files as found on your actual website.
This way I will get access to any updates or customizations you might have made.

In the meantime, I would recommend trying different settings for the first 2 options found under Events -> Settings -> Display to see if that helps.

Hang in there!

Geoff B.
Author

Posts

Viewing 15 posts - 1,561 through 1,575 (of 9,860 total)

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