[Geoff]

My pleasure! Happy to help. 🙂

Geoff

[Geoff]

Awesome! Happy to be of service and I hope you have a great weekend. 🙂

Cheers,
Geoff

[Geoff]

Hi Stacey,

Good question!

Events Calendar PRO does support embedding the calendar’s Map View with a shortcode. From there, you can add options to the shortcode that will filter which events are displayed in the calendar that is embedded, including filters for event category and event date. What the shortcode will not allow you to do is choose specific events to display, so that could be a deal breaker for you.

Does this help answer your question? Please let me know!

Cheers,
Geoff

[Geoff]

Hello Marc,

Good question and the answer is yes, Filter Bar does indeed support Event Calendar PRO’s additional fields feature.

You can see the options available for configuring additional fields in the Filter Bar here in this tutorial:

Configuring Filter Bar

Does this help answer your question? Please let me know!

Cheers,
Geoff

[Geoff]

Oh good, so glad to hear all is working! Thanks for following up to let us know and please keep us posted if any other questions or issues pop up.

In the meantime, have a happy Thanksgiving!

Geoff

[Geoff]

Hi Javi,

There should be a blue button next to the License Key number that allows you to renew. Here is a guide with screenshots, in case it helps:

https://theeventscalendar.com/knowledgebase/renewing-your-license/

Thanks!
Geoff

[Geoff]

Hey @Sunanna,

Ack, sorry about that!

I’m afraid that I’m a little short on answers on what to do from here. What I have done is ticketed this for our the developers on our team to confirm whether or not the Venue and Organizer functions that used to work still exist (I was unable to find them in our documentation) and to provide updated instructions that can be used to update the tutorial.

I don’t have a timeframe for when that will get fully addressed, but I have marked this thread Pending Fix and will be sure to follow up with you when I know more. I’ve also made a note in the ticket to make sure we follow up with you directly.

Thanks for reporting this so we can check it out further!

Geoff

[Geoff]

Hi Mark,

Thanks for following up!

Let me try to directly reply to each of your questions.

From what you said, can I infer that you CAN use EDD to create tickets, if you do in the EDD, as opposed to using the WordPress posts and pages?

You certainly can! It just will not be integrated with Event Tickets, meaning the ability to create tickets in the post editor and being able to associate ticket sales with a specific page or post.

I thought that Event Tickets USED to include the ability to sell paid tickets? Is that correct?

I’m afraid not. Event Tickets has always allowed you to create free tickets (aka RSVPs) for pages/posts/events, but never paid tickets.

Currently it uses some free theme called tempera and the plugin called “Stageshow” to create a production and sell tickets for a particular date. It works OK, but the pages don’t look very interesting. Is there something Event Tickets Plus would add to this? Or does it simply have the ability to do the same things?

Event Tickets Plus integrates with our <u>The Events Calendar</u> plugin so that you can create paid tickets for event posts that are on a calendar. Those event posts have a nice layout — well, at least, we think so. 🙂

On their own, however, Event Tickets and Event Tickets Plus do not create pages on your site, rather they add a ticket form to the page/post/event that tickets are on that allows the customer to add the ticket product to the EDD cart in order to be purchased.

Also, does Event Tickets Plus work better with WooCommerce and with Easy Digital Downloads? Is one easier to setup to work with Event Tickets Plus?

It really depends on your e-commerce needs. Setup for Event Tickets Plus is the same, regardless of the e-commerce plugin you use, so it’s more a matter of your comfort level configuring WooCommerce over EDD.

I hope this helps!

Geoff

[Geoff]

Hi Greg,

I would suggest continuing to tinker with CSS. For example, you can also adjust the widths of the other fields in the bar and increase the button width accordingly to create more breathing room.

Something like this might do the trick, but I’d encourage you to tailor it to suite your needs:

.tribe-bar-date-filter, tribe-bar-geoloc-filter, .tribe-bar-search-filter {
width: 15% !important;
}

.tribe-bar-submit {
width: 45% !important;
}

Here’s a screenshot of how the looks when testing it on my site.

Cheers!
Geoff

[Geoff]

Hi Javi,

There will be no need to upgrade from Facebook Events. You can simply renew the complimentary Event Aggregator license I provided at any time between now and when it expire in six months and that will extend the Events Aggregator license one year from the date you renew.

I hope this helps!

Geoff

[Geoff]

I’m afraid I do not have an ETA. You were the first to report the issue, so the ticket was created today and will be scoped for an upcoming maintenance release. We’re currently hard at work to get our 4.4 release out next month, so that’s taking priority at the moment. I’ll be sure to keep you posted as I know more.

Thanks!
Geoff

[Geoff]

Hi Chris,

Thanks for following up and I appreciate the additional details. We’ll definitely look forward to the tickets so we can address the issues you’re facing directly on a one-to-one basis.

One comment you made is a little striking to me and deserves a retort:

Right now we’re a week into launch and we’re bleeding because of ‘our’ choice to apply a minor update.

Just to confirm: please make sure you are testing your updates in a development environment before applying them to a live production website. Whether an update is considered “minor” or “major” does not change the best practice for any WordPress, theme or plugin to test those updates in a safe environment. While we test all of our releases extensively, it is no replacement for testing in your own environment because it is impossible for us to test against all the free, commercial and custom themes.

christianevents.net.au was working, we did an advertising launch, then we did the minor upgrade and the whole community area is now not even rendering.

If you find that the functionality of the plugins did indeed work in a previous version, then please do revert the plugins to the last working versions. Again, it’s key to test any and all updates before fully implementing them. However, it sounds as though you were able to get things working well with previous releases and reverting to those versions sounds like a good temporary solution while we work together on the issues you will be reporting.

We’re looking forward to digging into this with you!

Geoff

[Geoff]

Hi Rutger,

Thanks for getting in touch!

I’m afraid that credit cards and PayPal are the only two payment options we currently accept. If your bank account issued you a debit card and it has a credit logo on it, then it can be used at checkout. Similarly, PayPal allows you to make direct bank transfers to your PayPal account which, in turn, can be used to make a purchase.

I hope this helps! Let me know if you have any other questions about payments and I’d be happy to help as best I can.

Cheers,
Geoff

[Geoff]

Hi Ben,

Thanks for writing in!

I see what you mean. When I change the status of any order from Completed to Cancelled in WooCommerce, the “Orders” report in Event Tickets Plus updates correctly, but the “Attendees” report remains at the same number of Total Tickets Sold.

While I do not have have a fix for this, I have a created a ticket for our developers to look at and make a fix for it in an upcoming maintenance release. I have marked this thread “Pending Fix” in the meantime and will certainly follow-up with you when a fix is ready.

Thanks for reporting this and for your patience while we work on it!

Geoff

[Geoff]

Hi Greg,

I would suggest using CSS to style the button so that it provides more space for the text.

If you have a link to share where I can see the live site, then I’d be happy to see if I can write a little snippet for you to use. Going off my test site, this is what I would suggest adding to your theme’s style.css file or using the Simple Custom CSS plugin:

#tribe-bar-form .tribe-bar-submit input[type=submit] {
font-size: 10px; /* adjust as needed */
}

Will this work for you? Please let me know!

Cheers,
Geoff

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