Geoff

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Viewing 15 posts - 9,766 through 9,780 (of 10,150 total)
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  • in reply to: Get additional field value #815982
    Geoff
    Member

    Hey there, Ricardo! It’s been a while so I’m going to go ahead and close this thread. If we can help with anything else, though, please don’t hesitate to create new a new thread and we’ll help you out. ๐Ÿ™‚

    Cheers!
    Geoff

    in reply to: tribe_get_events returning old events #815980
    Geoff
    Member

    Hey there, Charles! It’s been a while so I’m going to go ahead and close this thread. If we can help with anything else, though, please don’t hesitate to create new a new thread and we’ll help you out. ๐Ÿ™‚

    Cheers!
    Geoff

    in reply to: Repeating Display of Events in Month View #815977
    Geoff
    Member

    Hey there, Staeven! It’s been a while so I’m going to go ahead and close this thread. If we can help with anything else, though, please don’t hesitate to create new a new thread and we’ll help you out. ๐Ÿ™‚

    Cheers!
    Geoff

    in reply to: calendar pro + Facebook events plugin not working #815971
    Geoff
    Member

    Hey there Sam, just checking in to see if thereโ€™s been any further update or if you still need assistance on this one–let me know. ๐Ÿ™‚

    Cheers!
    Geoff

    in reply to: Help! I broke it. #815969
    Geoff
    Member

    Hey there Joseph, just checking in to see if thereโ€™s been any further update or if you still need assistance on this one–let me know. ๐Ÿ™‚

    Cheers!
    Geoff

    in reply to: Pricing Levels #815966
    Geoff
    Member

    Hey there Matt, just checking in to see if thereโ€™s been any further update or if you still need assistance on this one–let me know. ๐Ÿ™‚

    Cheers!
    Geoff

    in reply to: Exclude Category #815963
    Geoff
    Member

    Hey there Phil, just checking in to see if thereโ€™s been any further update or if you still need assistance on this one–let me know. ๐Ÿ™‚

    Cheers!
    Geoff

    in reply to: Unable to Update Event Calendar #815960
    Geoff
    Member

    Hey there Joshua, just checking in to see if thereโ€™s been any further update or if you still need assistance on this one–let me know. ๐Ÿ™‚

    Cheers!
    Geoff

    in reply to: Event calendar Pro break down site #815957
    Geoff
    Member

     

    Thanks for following up, Gianfranco! I really appreciate your patience and understanding while we work on a better integration on our end.

    I’m going to go ahead and close this thread, but ย I’ve added your comment to our internal tracker and we’ll do our best to keep you updated as there is more to share.ย In the meantime, please feel free to hit us up with a new thread if any other questions pop up. We’d be happy to help. ๐Ÿ™‚

    Cheers!
    Geoff

    in reply to: past events only change after day #815946
    Geoff
    Member

    Hi there, Barry! Thanks for checking back in. ๐Ÿ™‚

    I checked out your previous thread and looked up the ticket that was logged for it. The ticket is in the queue for our next releasee (3.9). Unfortunately, I don’t have a specific timeframe to offer, but we did just release 3.8 last week and have been roughly working on a quarterly schedule for releases. I can’t guarantee that, but have made a note in our internal tracker. We’ll do our best to follow up with you here in the forum when we have more progress to share.

    Sorry I don’t have more of a concrete timeframe for you, but does this help answer your question? Please let me know.

    Cheers!
    Geoff

    in reply to: Updating Events Calendar and Events Calendar Pro #815922
    Geoff
    Member

    Hi there, Martin! Thanks for getting in touch and welcome to the forums. ๐Ÿ™‚

    The good news is that you can get a direct download of PRO 3.8.1 from your account here on this site. Just log in and head over to the Downloads section and you’ll be able to grab the latest release from right there.

    Having the update disappear like that is certainly odd. I wasn’t able to replicate it myself, but please keep an eye on it and let us know if it continues to happen. I’ll certainly be watching to see if any other issues like that pop up as well.

    Will this work for you? Please let me know. ๐Ÿ™‚

    Cheers!
    Geoff

    in reply to: Event calendar Pro break down site #815896
    Geoff
    Member

    Hi there, Gianfranco! Thanks for getting in touch and sorry you running into some issues here. Hopefully we can tackle it together and figure it out. ๐Ÿ™‚

    Thanks for turning on Debug Mode–that’s super helpful!

    There are conflicts with PRO and WPML that we are aware of and it looks like that’s what’s what we’re seeing here. WPML pops up in a couple of different places in the debugging notices which leads me to believe that conflict is causing the issue.

    Like I said, it’s something we are aware of and are actively working on a better way to integrate The Events Calendar with WPML.ย Iโ€™ll certainly log a note on our internal tracker as weโ€™re trying to keep track of WPML-related requests like this one but, unfortunately, at this time I donโ€™t think there is much we can do to help. However, we’ll do our best to follow up with you here to give you a progress update.

    Sorry I don’t have more of a concrete solution for you here, but does this help answer your question? Please let me know

    Cheers!
    Geoff

    in reply to: blog is being set to current_page_parent #814360
    Geoff
    Member

    Great, thanks for giving that a shot and confirming the outcome for me!

    Since the issue sticks around with the “Default Events Template” option selected, this tells me it likely has something to do with a conflict with the theme. For example, the theme is recognizing the Events template as a blog/archive template when it should not. It’s tough for me to tell because I’m not totally familiar with your theme.

    As a workaround, you could use a little jQuery to remove the parent page class from Blog when Events is the current page. Something like:

    if ( is_page( 'events' ) ) {
    echo '<script>';
    echo '$("#menu-item-227").removeClass("current_page_parent");
    echo '</script>'
    }

    Alternatively, you could also reach out to the developer to see if they can provide any insight into why the Post Archive is displaying in this situation.

    Give those suggestions a try and let me know if you have further questions. ๐Ÿ™‚

    Cheers!
    Geoff

    Geoff
    Member

    Thanks for marking this as resolved, Cintia! I hope the conflict testing helped sort things out a bit and appreciate you confirming the answer.

    I’m going to go ahead and close this thread, but please feel free to hit us up with a new thread if any other questions pop up. We’d be happy to help. ๐Ÿ™‚

    Cheers!
    Geoff

    in reply to: Image Widget not working #814343
    Geoff
    Member

    Thanks for following up and confirming the answer, Stacy! I really appreciate it. ๐Ÿ™‚

    So sorry you’re having troubles with the Image Widget plugin. Try posting your question in that forum. I know someone monitors it, though with a little less frequency than we do here.

    I’m going to go ahead and close this thread, but please feel free to hit us up with a new thread if any questions about The Events Calendar plugin or add ons pop up. We’d be happy to help. ๐Ÿ™‚

    Cheers,
    Geoff

Viewing 15 posts - 9,766 through 9,780 (of 10,150 total)