[Geoff]

Hi there, Matt! Thanks for getting in touch and welcome to the forums. Sorry you’re running into some trouble here, but hopefully we can figure it out together. 🙂

I see what you mean. The order of events displays in the correct ascending order when first visiting the page. However, navigating to another date and back using the date picker in the Tribe search bar seems to cause the order of events to display in descending chronological order. Very strange indeed!

I took a look at our site and noticed you are using CloudFlare and have a service called Rocketscript enabled. It appears this service compresses, concatenates, and defers JavaScript on your web pages. At the same time, this can cause things to break as well. Are you able to disable this to see if it makes a difference?

If you are able to disable it and the issue still pops up, could you try temporarily activating the default Twenty Thirteen theme, to see if the issue happens there as well?

If disabling the theme fixes it, that’s good news! It means we have narrowed the issue down to a theme conflict.

If the issue is still there when using the default Twenty Thirteen theme, then we can try testing for conflicts with other installed plugins. Using the Twenty Thirteen, please try deactivating all of your plugins, except for the ones from Modern Tribe. Does that solve the problem? If so, reactivate the plugins one at a time until the issue pops back up, then tell me which one was causing the issue.

These steps are also outlined here if you want some more details on how to test for conflicts.

Give those steps a shot and let me know what you find.

Cheers!
Geoff

[Geoff]

Hi there, Roy! Thanks for getting in touch. 🙂

That’s definitely strange. I see how clicking on the event for the 29th makes it disappear when you are logged into WordPress. What’s even more interesting is that it only seems to happen on that particular event. Clicking on the event for the 2nd works properly.

I was unable to reproduce the issue on my own installation. Could you try temporarily activating the default Twenty Thirteen theme, to see if the issue happens there as well?

If disabling the theme fixes it, that’s good news! It means we have narrowed the issue down to a theme conflict.

If the issue is still there when using the default Twenty Thirteen theme, then we can try testing for conflicts with other installed plugins. Using the Twenty Thirteen, please try deactivating all of your plugins, except for the ones from Modern Tribe. Does that solve the problem? If so, reactivate the plugins one at a time until the issue pops back up, then tell me which one was causing the issue.

These steps are also outlined here if you want some more details on how to test for conflicts.

Give those steps a shot and let me know what you find.

Cheers!
Geoff

P.S. I removed the login credentials from your original post as a precaution.

[Geoff]

Awesome, thanks for following up! I’m so glad that worked out.

I’m going to go ahead and close this thread, but please feel free to hit us up with a new thread if any other questions pop up. We’d be happy to help. 🙂

Cheers!
Geoff

[Geoff]

Thanks for following up and marking the answer, Mia! I hope this helps make your decision a lot easier. I’m going to go ahead and close this thread, but please feel free to hit us up with a new thread if any other questions pop up. We’d be happy to help. 🙂

Cheers!
Geoff

[Geoff]

Hi there, LauraBeth! Thanks for getting in touch and sorry you’re hitting some trouble here. Let’s see if we can figure it out together. 🙂

I see what you mean. Every other month view seems to work except the current month–very strange!

Could you try temporarily activating the default Twenty Thirteen theme, to see if the issue happens there as well?

If disabling the theme fixes it, that’s good news! It means we have narrowed the issue down to a theme conflict.

If the issue is still there when using the default Twenty Thirteen theme, then we can try testing for conflicts with other installed plugins. Using the Twenty Thirteen, please try deactivating all of your plugins, except for the ones from Modern Tribe. Does that solve the problem? If so, reactivate the plugins one at a time until the issue pops back up, then tell me which one was causing the issue.

These steps are also outlined here if you want some more details on how to test for conflicts.

Give those steps a shot and let me know what you find.

Cheers!
Geoff

[Geoff]

Hello, Aleksander!

Good question. You can use CSS to remove this text.

Here is how to remove both instances:

.tribe-events-adv-list-widget .event-is-recurring, .event-is-recurring {
display: none;
}

You may need to modify this for your specific situation, but it should point you in the right direction. You can also refer to our Themer’s Guide if you would like more detailed information on customizing calendar styles.

I hope this helps, cheers!

Geoff

[Geoff]

Hi there Aleksander! Thanks for getting in touch and welcome to the forums.

Have you tried editing the CSS? for example, narrowing the space between events in the Event List widget would look something like this:

.tribe-events-adv-list-widget ol li {
margin-bottom: 0;
}

You can find more detailed information on customizing calendar styles in our Themer’s Guide.

Does this help answer your question? Please let me know. 🙂

Cheers!
Geoff

[Geoff]

Hi there, Gilles! Thanks for getting in touch. 🙂

Great question but, unfortunately, the WooTickets add on does not support importing tickets from a CSV file.

All tickets you create are registered as Products in WooCommerce. I see there is a CSV importer for WooCommerce products that might interest you. However, that still wouldn’t create an association with the event and the ticket that is imported.

I’m sorry that’s probably not the answer you were hoping for, but does it at least help? Please let me know.

Cheers!
Geoff

[Geoff]

Hey there, Cody. Thanks for following up. 🙂

Interesting! I haven’t worked with Gantry before but it looks pretty neat. It also looks like it tries to handle a lot the page-building capabilities that are typically default in WordPress. That makes me wonder if it isn’t trying to take control of the event pages as well.

Events pages are actually registered as pages in WordPress and I’ve seen a few cases where themes (or plugins) have forced those pages into an Archive template. I’m sure that’s what’s happening here, but thought it’s worth noting.

I would suggest reaching out to the Gantry folks first to see if they have any recommendations of where to start. In the meantime, one thing yo might want to try on your end is dequeuing the scripts of that plugin when the site is on an events page. There is more information on wp_dequeue_script() at the WordPress Codex. That might look something like this:

function my_dequeue_scripts() {
if ( tribe_ is_month( ) ) {
wp_dequeue_script(); // The script to deque
}

Here is a list of a bunch of conditions you can use to target event pages.

I hope this helps!

Geoff

[Geoff]

Hey there, Martin! Thanks for following up.

1) yes that would work if I knew the date for every event in the future

May be able to create a draft event and duplicate it when you know you want to create a new event. There are a number of plugins that add this sort of “post cloning” functionality. the key is to find one that support custom post types, like Events.

2) ticket bundling doesn’t seem to match my need.

Ah, gotcha. I agree that this would be a stellar feature. If you have a moment, it’d be awesome if you added it to our UserVoice page. We do check there often for ideas on new features to roll into future releases.

I’m going to go ahead and close this thread since we’ve covered your questions, but please feel free to hit us up with a new thread if any other questions pop up. We’d be happy to help. 🙂

Cheers!
Geoff

[Geoff]

Hi there, ridesandrcaes! You’re welcome to follow along with this thread and see if any of the recommendations work for you. If you prefer support for your specific question, then it’d be great if you could start a new thread so we can help you out. 🙂

Cheers!
Geoff

[Geoff]

Thanks for following up, Ross! I’m glad this worked out. 🙂

Since you marked this question as answered, I’m going to go ahead and close it. Please feel free to hit us up with a new thread if any other questions pop up. We’d be happy to help.

Cheers!
Geoff

[Geoff]

Ah, gotcha–thanks for clarifying!

Yes, this is still possible using the same process, only with a different template. Instead of email.php, you will override the single-event-php template (/the-events-calendar/views/single-event.php).

You could remove the following line:

<?php echo tribe_event_featured_image( $event_id, 'full', false ); ?>

…and replace it with the alternative image solution you prefer, whether that is Advanced Custom Fields, the Products Gallery, or another method.

Cheers!
Geoff

[Geoff]

Hi there, Shmuel! Thanks for getting in touch and welcome to the forums. 🙂

Good question. This sort of customization is beyond what we can provide here in the forums, but let’s see if I can get you started in the right direction to help you make it happen.

If you want to get a new field in the exact location you shared in the screenshot, you can refer to our documentation to locate the hooks you’d want to use to modify that area of the editing screen.

Another way would be to consider using a plugin like Advanced Custom Fields to add that field to the editing screen for you. It won’t be exactly where you want it, but it’s a much simpler solution.

Once you have the editing screen the way you want it, you’ll need to place that content in the email template. You can override the email.php template and modify it to display multiple photos where the header image is specified. To override the template:

• Make a copy of it. It’s located at /the-events-calendar/views/tickets/email.php
• Place the copied file in a new directory in your theme called /tribe-events/tickets

These steps are outlined in greater detail in our Themer’s Guide.

I’m sorry I don’t have more of a concrete solution for you, but this should get you started in the right direction.

Cheers!
Geoff

[Geoff]

Hi there, Ross! Nice to see you again and hope all is well. 🙂

Great question. If I’m understanding correctly, you would like to show multiple photos in the ticket that gets emailed to attendees instead of the single header image. Is that correct?

If so, you can override the email.php template and modify it to display multiple photos where the header image is specified. To override the template:

• Make a copy of it. It’s located at /the-events-calendar/views/tickets/email.php
• Place the copied file in a new directory in your theme called /tribe-events/tickets

These steps are outlined in greater detail in our Themer’s Guide.

Finding a way to add multiple photos from the WordPress editor is going to be the challenging part and is a customization we’ll leave in your hands. One idea might be to use a plugin like Advanced Custom Fields to create new file upload fields for events and then use them in the email template.

Does this help answer your question? Please let me know. 🙂

Cheers!
Geoff

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