Geoff

Forum Replies Created

Viewing 15 posts - 8,581 through 8,595 (of 10,150 total)
  • Author
    Posts
  • in reply to: Fatal error on update. #937587
    Geoff
    Member

    Sorry to hear that, Thomas, but I am glad that you were able to work around it. That notification is typically due to the class missing from a snippet. If that’s the case for you, then hopefully wrapping that function in the conditional provided above will help in the future.

    I’ll go ahead and close this thread, but please start a new one if anything else pops up and we’d be happy to help.

    Cheers!
    Geoff

    in reply to: Event saved like article #937580
    Geoff
    Member

    Nice catch and good work! I’m glad that did the trick. 🙂

    I’ll go ahead and close this thread but please feel free to start a new one if anything else comes up and we’d be happy to help.

    Cheers!
    Geoff

    in reply to: RSS feed wrong time #937577
    Geoff
    Member

    That is awesome! I’m glad that did the trick. 🙂

    I’ll go ahead and close this thread but please feel free to start a new one if anything else comes up and we’d be happy to help.

    Cheers!
    Geoff

    in reply to: Price range filter bar: events without tickets not shown #936932
    Geoff
    Member

    That is certainly strange! I was unable to replicate the issue in my own tests, so I wonder if there is a theme or plugin conflict at play.

    Will you please follow the steps in our Testing for Conflicts Guide and see if you find any conflicts while testing?

    Testing Conflicts With Themes and Other Plugins

    Thanks!
    Geoff

    in reply to: lonk to support doc produces not found #936929
    Geoff
    Member

    Sure! You can sent us an email (support [at] theeventscalendarpro.com) and we’d be happy to send you a list of freelancers who may be able to help out.

    I’ll leave this thread open a little while longer to see if anyone else from the community decides to chime in.

    Cheers!
    Geoff

    in reply to: Suggestion for next version- Pending Button #936918
    Geoff
    Member

    Hey there, Colette–welcome back to the forums and thanks for the suggestion!

    If you have a moment, would you mind sharing that with us on our UserVoice page? We handle support-related issues and questions here, but are always taking new feature suggestions over on UserVoice. Plus, that gives other people the opportunity to add their vote and show us how much demand there is for the feature.

    Thanks again for sharing–we really appreciate it! I’ll go ahead and close this thread but please feel free to start a new one if any questions or issues pop up and we’d be happy to help. 🙂

    Cheers!
    Geoff

    in reply to: need categories in "View As" list #936912
    Geoff
    Member

    Hi there, Nicole!

    That snippet does do something–however, I don’t think it does what you’re looking for.

    The snippet displays the categories for each even when in the calendar’s List View (screenshot).

    It sounds like you are looking for a way to allow visitors to filter the calendar by selecting from a menu of available categories–is that correct?

    If so, it does take a fair amount of custom development to make that happen. Alternatively, you can check out our Filter Bar add-on which does that right out of the box.

    Does this help answer your question? Please let me know. 🙂

    Cheers!
    Geoff

    in reply to: lonk to support doc produces not found #936906
    Geoff
    Member

    Hi Bill–thanks for following up!

    This sort of custom development is beyond what we can support here in the forums, but right off the bat, that ' string in the first snippet looks different from the original snippet in the tutorial. Perhaps that’s throwing it off?

    Cheers!
    Geoff

    in reply to: Price range filter bar: events without tickets not shown #936898
    Geoff
    Member

    Hey there–thanks for following up!

    Yeah, we’re on the same page but I’m afraid that my first answer may not have been totally clear. My apologies!

    The Filter Bar will display both Events that have Free tickets and free Events that have no tickets if the Cost Filter settings under Events > Settings > Filters are set up to do so.

    For example, you can leave the Cost Field of your free Events at 0, publish them, and they will display when the Cost Filter range is set to $0-$0, even if there is no ticket attached to the event.

    Thanks for helping clarify your question! I hope this helps clarify the answer as well. 🙂

    Cheers!
    Geoff

     

    in reply to: Update Cart button not working #936893
    Geoff
    Member

    Awesome! I’m so glad the EDD team was able to help out. 🙂

    We are having still having issues with purchasers being able to print their tickets, once purchase is complete.

    We generally like to keep our threads to one issue apiece, but what kind of problem are you seeing? Are the tickets not being emailed to customers? Is the “Print Ticket” link on the confirmation page not working for you? Hoe about on the Purchase History page?

    Cheers!
    Geoff

    in reply to: Remove from main page #936776
    Geoff
    Member

    Hi Massimo–nice to see you again!

    Hiding all events from the main calendar isn’t a supported feature, so it’s beyond the scope of what we can help with here in the forums. However, I am certain this is doable with some custom development.

    For example, one idea might be to set up a new page on your site and include the Tribe search bar on that page. Here’s a post by someone who was able to make that happen on the homepage and shared how to do it.

    I hope this helps point you in the right direction. Please feel free to let me know if you have any follow-uo questions.

    Cheers!
    Geoff

    in reply to: Price range filter bar: events without tickets not shown #936772
    Geoff
    Member

    Hey, just checking in to see if you had any follow-up questions–please let me know. 🙂

    Cheers,
    Geoff

    in reply to: calendar events shift one day ahead without prompting #936771
    Geoff
    Member

    Hey there, Joseph! Just checking in to see you had any follow questions or still needed assistance on this one–please let me know. 🙂

    Cheers,
    Geoff

    in reply to: Pro did not update to 3.9 #936770
    Geoff
    Member

    Hey there, Ada! Did everything work out here for you? Do you have any follow-up questions? Please let me know. 🙂

    Cheers,
    Geoff

    in reply to: Update to 3.9.1 has basically disabled my wp admin #936769
    Geoff
    Member

    Hi there, Jay! Just checking in to see if there’s been any update or if you still assistance on this one–please let me know. 🙂

    Cheers!
    Geoff

Viewing 15 posts - 8,581 through 8,595 (of 10,150 total)