Pro did not update to 3.9

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  • January 15, 2015 at 4:33 pm #933498
    Ada
    Participant

    i have a Pro license good thru Oct. 2015. But, i have a notice on my WP that i am at 3.8.1 and must update. How do i resolve this?

    January 16, 2015 at 7:50 am #933708
    Geoff
    Member

    Hi there, Ada! Thanks for getting in touch.

    Good question. You can grab the latest version of PRO right here on this site by heading to My Account > Downloads, and downloading the latest version from that screen. Once it’s downloaded, you can log into WordPress, deactivate and delete the old version, then upload the new one using the “Upload Plugin” option. These steps are explained in greater detail here in this tutorial.

    Note that you can activate automatic updates in the future by following the steps in this tutorial.

    Does this help get you running in the right direction? Please let me know. 🙂

    Cheers!
    Geoff

    January 23, 2015 at 8:45 am #936770
    Geoff
    Member

    Hey there, Ada! Did everything work out here for you? Do you have any follow-up questions? Please let me know. 🙂

    Cheers,
    Geoff

    January 30, 2015 at 9:06 am #939055
    Geoff
    Member

    Hi Kayhan! It’s been quiet in here a couple of weeks, so I’m going to go ahead and close this thread. Please feel free to hit us up with a new thread if you need anything else and we’d be happy to help.

    Cheers!
    Geoff

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