Geoff

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Viewing 15 posts - 7,036 through 7,050 (of 10,150 total)
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  • in reply to: Refund #971122
    Geoff
    Member

    Hi Llewellyn,

    Man, sorry things didn’t work out here though I’m glad you gave the plugins a spin. Please go ahead and email us at support [at] theeventscalendar.com with your receipt and we’d be happy to process that for you.

    Also, just a heads up–the event submission form for Community Events is indeed accessible on the front end. The URL is at [your-site]/events/community and there’s an option to make that page available to non-logged in visitors in Events > Settings > Community.

    Hope that clarifies things a bit, but we’d still be happy to process a refund for you if you’d like. 🙂

    Cheers!
    Geoff

    in reply to: Currency not updating Woocommerce Tickets #971067
    Geoff
    Member

    Hi Ivan and welcome to the forums!

    The preview of a post does not always reflect the final outcome of what’s published. While I was unable to access the preview you sent, perhaps you can try publishing a test event and sending a link over so we can see what’s happening there.

    I would also suggest checking two settings:

    • The WooCommerce currency settings under WooCommerce > Settings > Currency Options
    • The Events Calendar currency settings under Events > Settings > General Settings

    Please note that any events created prior to updating those settings will still display the old currency, so you will need to update those manually.

    Let’s start there and see what we find. 🙂

    Cheers!
    Geoff

    P.S. I’m going to move this thread to our WooCommerce Tickets Forum. We generally use this forums for questions related to our Eventbrite Tickets plugin.

    in reply to: HTML before event content #971063
    Geoff
    Member

    Hi Pat,

    Great question! Here’s an example of a snippet that can be used in your theme’s functions.php file to add HTML before the calendar. This specific example is written for the Month View, but you could use it for tribe_is_upcoming as well:

    https://gist.github.com/geoffgraham/81479f4ebe4dc6bdbae7

    Yo can target the Community Events pages using a similar snippet but using a condition for those specific pages instead:

    [php]
    if (tribe_is_community_edit_event_page() || tribe_is_community_my_events_page())
    [/php]

    Will that help you get started? Please let me know. 🙂

    Cheers!
    Geoff

    in reply to: Password Protected Eventbrite Event Showing Up in iframe #971049
    Geoff
    Member

    Hi Michael and welcome to the forums!

    Sorry for the trouble here. Just to make sure I understand correctly–is it the event that is password protected or is it the ticket instead?

    If it’s the ticket, did you set the Hide option (screenshot) for it in Eventbrite?

    Also, if you could send the Eventbrite ID for the event over (private reply is fine, if you prefer), then I can try to replicate the issue on my end as well.

    Cheers!
    Geoff

    in reply to: Categorize Menu #971044
    Geoff
    Member

    Hey M-A! Thanks so much for the kind words. I’m stoked you’re loving things so far and appreciate the support. 🙂

    I do want to note that Events and Upcoming Events are the same archive as long as List View or Photo View is your default view. Month View is similar as well, but will show a few past events for days that spill over from the previous month.

    You can get directly to the Upcoming archive by heading to:
    [your-site]/[events-slug]/upcoming

    The Past Events will be located at:
    [your-site]/[events-slug]/?tribe_event_display=past

    Then, each category has it’s own unique URL as well:
    [your-site]/[events-slug]/category/[category-slug]

    You may also want to check out the Filter Bar add-on, which adds a slew of other ways to filter the calendar by a number of variables from right there in the calendar.

    Does this help? Please let me know. 🙂

    Cheers!
    Geoff

    in reply to: Eventbrite plugin has no import option #971017
    Geoff
    Member

    Hi Brian,

    Sorry this didn’t work out, but we’d be happy to process that for you. Please send an email to support [at] theevventscalendar.com, reference this thread, and we’ll do that for you right away. If you have an order number to go along with that, we’d appreciate it as well.

    Cheers,
    Geoff

    in reply to: Eventbrite plugin has no import option #970937
    Geoff
    Member

    Hey Brian,

    I noticed there are four must-use plugins included in your site. Are you able to deactivate those or perhaps start with a fresh test site with no other installations to see if one of those is causing a conflict?

    Thanks!
    Geoff

    in reply to: Paid Listings w/Calendar #970919
    Geoff
    Member

    Hi Jared! I see my last reply was marked as the correct answer, so I’ll go ahead and close this thread. Please feel free to let us know if any other questions pop up about Community Events and we’d be happy to help as best we can. 🙂

    Cheers!
    Geoff

    Geoff
    Member

    Hi Sune! I see my last reply was marked as the correct answer, so I’ll go ahead and close this thread. Please feel free to let us know if any other questions pop up about integrations and we’d be happy to help as best we can. 🙂

    Cheers!
    Geoff

    in reply to: Cascade #970061
    Geoff
    Member

    My pleasure! Thanks again for reaching out. If you do decide to use the WordPress REST API, please let us know–I’d love to see how that works out. 🙂

    Cheers,
    Geoff

    in reply to: Google Map issue #970059
    Geoff
    Member

    Hello Jonny! I see my last reply was marked as the correct answer so I’ll go ahead and close this thread. I really hope this helped and please feel free to hit us up with any other questions you might have in our PRO forum.

    Cheers!
    Geoff

    in reply to: Can The Ev Calendar do what we need? #970056
    Geoff
    Member

    Hello Emil!

    I see my last reply was marked as the correct answer so I’ll go ahead and close this thread. I really hope this helped and please feel free to hit us up with any other questions you might have that we can answer to help make the decision easier. 🙂

    Cheers!
    Geoff

    in reply to: Eventbrite plugin has no import option #970055
    Geoff
    Member

    Hey Brian,

    I was able to grab the event on my local site running the latest versions o the plugins as well. I wonder if the difference here is our themes, since I was testing on Twenty Fifteen–will you please try following our testing for conflicts guide to see if there is indeed a conflict there so we can pinpoint what’s happening?

    Thanks!
    Geoff

    in reply to: Variable within tickets #970048
    Geoff
    Member

    My pleasure! Thanks again for reaching out and feel free to let us know if any other questions pop up. 🙂

    in reply to: Cascade #969923
    Geoff
    Member

    Hi Ellen and thanks so much for getting in touch! I’m stoked that you’re interested in using The Events Calendar. 🙂

    We’re WordPress-only at the moment. I have personally worked with the Cascade CMS before, but I’m guessing it would be a heavy lift to integrate the two. I do know that the WordPress REST API is getting very good and could be an option as far as hosting data on a WordPress site, then feeding the content elsewhere. Again, I haven’t tried this personally, but could be worth looking into.

    Let me know if you have any other questions here and I’d be happy to help.

    Cheers!
    Geoff

Viewing 15 posts - 7,036 through 7,050 (of 10,150 total)