Geoff

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Viewing 15 posts - 6,601 through 6,615 (of 10,150 total)
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  • in reply to: is there WP E-COMMERCE TICKETS demo available? #993432
    Geoff
    Member

    Good question! According to their features, WP-Ecommerce supports PayPal right out of the box and has premium extensions for adding other gateways like Stripe and Authorize.net.

    The WP-Ecommerce Tickets plugin would add a form to each event page where your visitors could select the number of tickets, add them to the cart, then let WP-Ecommerce take over the transaction process from there, using the payment gateway of your choice.

    Does that make sense? While it’s using WooCommerce Tickets, you can check out this demo as a close comparison to see how that works.

    Cheers!
    Geoff

    in reply to: Adding more than 1 photo in Month view #993423
    Geoff
    Member

    Ah shoot! So sorry for my poor typing and thanks so much for sharing the correct code with us here. I’m stoked to hear you got this to work smoothly–nice going!

    I’ll go ahead and close this thread but please do feel free to hit us back up if any other questions come up–we’d be happy to help. 🙂

    Cheers!
    Geoff

    in reply to: problem with widget after upgrade #993422
    Geoff
    Member

    Hi Dominic, thanks for following up!

     

    I may have misunderstood your original question. From the sound of it, you are entering a full amount of text in the Cost field of your event and not all of that text is displaying in the widget. Is that correct?

    For example, you might be entering this: Free or $10 with Reserved Seating

    …but the widget only display: $10

    Is that a correct summary of the issue?

    If so, I’m so sorry for not catching that until now. That is indeed a bug and I have logged a ticket to address it in our system. We’ll share more with you here when there is a progress update. I’ll makr this thread as Pending Fix in the meantime.

    Thanks for reporting this and sorry again for the misunderstanding!

    Geoff

    in reply to: problem with widget after upgrade #993268
    Geoff
    Member

    Awesome, thanks! That helps a lot.

    The display and information looks correct in the default WordPress theme. Have you checked the options in Appearance > Widgets > Events List. There should be a number of options available (screenshot) that you can select to display or hide more or less information about the events in the widget. Are there options you have selected and saved from those settings that are not showing up on the site?

    Thanks,
    Geoff

    in reply to: Adding more than 1 photo in Month view #993266
    Geoff
    Member

    Hi Trisha,

    My snippet is a tweak to the original snippet from the tutorial but had a typo:

    <?php if ( has_post_thumbnail() ) ?>
    <div class="tribe-events-event-thumb"><?php echo get_the_post_thumbnail( $post->ID, array(90,90) );?></div>
    <?php endif; ?>

    Cheers!
    Geoff

    in reply to: Today's Date on Calendar is showing wrong day! #993265
    Geoff
    Member

    Wonderful, thanks a TON, James! This is super helpful.

    I was indeed able to replicate the same issue based on the settings you shared. A ticket has been logged in our system and I’ll move this thread to Pending Fix in the meantime.

    I don’t have a specific time estimate for when we may be able ti tackle this, but we will certainly follow-up with you here when we have more to share.

    Thanks so much for reporting this and working so diligently with me to replicate the issue!

    Geoff

    in reply to: Events bar not working #993199
    Geoff
    Member

    Hi Karolina,

    Thanks for switching the theme on the test site. That helps a lot!

    Just a heads up, our terms prevent me from logging into the back end of your website and making changes. I appreciate you making that offer though. 🙂

    So, it looks like the issue is gone in Twenty Fourteen–that tells us that the issue is related either to your theme or another plugin that is installed on the site.

    My next suggestion would be to switch back to your normal theme before activating any other plugins and checking again whether the issue is there or still resolved. If the issue pops back up when re-activating the theme, then that is where the conflict is and likely needs to be addressed.

    Let’s go there and see what we find. 🙂

    Thanks!
    Geoff

    in reply to: Archive templates for Venues and Organizes #993198
    Geoff
    Member

    Good question! We specifically declare a different template for events and organizers than what would be used in the traditional WordPress hierarchy. Using the sort of structure in the snippet I provided would only have an impact on the Venue views and wouldn’t interfere with any of the plugin’s other functionality–you should be safe as far as that goes. 🙂

    Cheers!
    Geoff

    in reply to: combination of tickets #993138
    Geoff
    Member

    Hello gcaottawa and welcome to the forums! I hope you’ve been enjoying The Events Calendar and WooCommerce Tickets so far. 🙂

    Good question. Right now, tickets are sold individually directly through the event page itself. It is possible to leave the cart once  ticket has been added, head to another event and add another ticket from there, but the interface itself is to purchase directly from the event.

    Another possibility is to include the tickets in the WooCommerce catalog and allow customers to add them to the cart from the store like they would any other product. You can do that by heading to the Products tab in the WordPress dashboard, then clicking on the ticket and changing the “Catalog Visibility” setting in the right column from Hidden to Catalog/Search (screenshot).

    Will that work for you? Please let me know. 🙂

    Cheers!
    Geoff

    in reply to: Events bar not working #993131
    Geoff
    Member

    Thanks for the test site, Karolina! That’s super super helpful and I appreciate it. 🙂

    Will you switch the test site to a the default Twenty Fourteen theme and deactivate all other plugins besides The Events Calendar and The Events Calendar PRO? Let’s see if the issue is still popping up in those conditions. If it is, please keep the site that way so I can check it out.

    Thanks!
    Geoff

    in reply to: How to add event category to RSS feeds? #993125
    Geoff
    Member

    Awesome! Sorry the first attempt didn’t do the trick but I’m stoked to see you were able to find something that does. 🙂

    Geoff

    in reply to: problem with widget after upgrade #993113
    Geoff
    Member

    Hi Dominic! I appreciate the feedback and information. Were you able to able to follow the troubleshooting guide I shared in my last reply on your test site? If you could switch to a default WordPress theme and deactivate all other plugins, then let me see the site in those default conditions, that would be excellent and super helpful.

    Thanks for your help!
    Geoff

    in reply to: Graphic layout issues #993104
    Geoff
    Member

    Hi Josh, thanks for following up!

    I’d be happy to help you here! But will you please open new threads for each question? Fielding multiple questions that span different topics in the same thread makes it tough to provide clear answers and we find that focusing on one question per thread is the most efficient and quickest way to get answers to everything.

    That said, let’s try to take these last two:

    Also can I disable the export/download functionality for multiple events in all pages?

    Yes, here’s an article from our Knowledgebase that provides a snippet to do that.

    We do not want to separate community events and admin created events. Is there an easy way to do this?

    All events are stores together in the WordPress admin area, regardless of who created them. You can see all your published, drafted and deleted events by heading to Events > All Events from the WordPress dashboard.

    Thanks again for getting in touch! I’ll go ahead and close this thread since it seems we’ve covered the original question from the first thread. Please feel free to hit us up with a new thread if you have another question and we’d be happy to help you there. 🙂

    Cheers!
    Geoff

    in reply to: Graphic layout issues #992917
    Geoff
    Member

    Hi Josh and welcome to the forums! I hope you’ve been enjoying the PRO and Community Events plugins so far. 🙂

    Good questions–let’s try to tackle them one at a time…

    … More: Find out more »

    This looks to be the result of conflict with your theme. No worries, though, it can be removed by adding this to your stylesheet:

    #tribe-events .read-more {
    display: none !important;
    }

    Also, our events are showing “FREE” when no price has been entered.

    I see you removed the cost field altogether. You could likely add it back into the template and wrap it in a conditional that only displays the cost if the cost is greater than zero. For example:

    <?php if ( tribe_get_cost() > 0 ) {
    echo tribe_get_cost()
    ?>

    Lastly, how can we set events to automatically have the “show Google map” option checked every time we add a new event?

    I believe this is checked by default as long as the “Enable Google Maps” option is selected in Events > Settings under the Map Settings section (at least it is for me after testing). Make sure that option is enabled and we can see from there.

    Cheers!
    Geoff

    in reply to: Today's Date on Calendar is showing wrong day! #992910
    Geoff
    Member

    This reply is private.

Viewing 15 posts - 6,601 through 6,615 (of 10,150 total)