[Geoff]

Right on and my pleasure! That did the trick for me, but it’s certainly possible that you may need to find a more exact CSS class or ID that does the trick–either way, the same principle will apply with using display: none; to hide the box.

We also have this post on how to use DevTools to locate CSS classes–though it sounds like you’re already on top of things. 🙂

Cheers!
Geoff

[Geoff]

Hi Melissa,

I see that your last reply was marked as the correct answer–thanks again for reaching out and please do let us know if you have any questions about PRO’s features as you continue to check it out!

Cheers,
Geoff

[Geoff]

Hello @neuroticartist,

Oh shoot, so sorry for the trouble here with tickets showing up on your events!

I really appreciate the screenshot of your settings–that’s a huge help.

I notice in your system settings that you are currently running WooCommerce Tickets 3.9.1. Are you able to update that to 3.12 so it’s in sync with The Events Calendar? My hunch is that updating will resolve the issue here. 🙂

Thanks!
Geoff

[Geoff]

Hi Martijn,

Great question! Our ticketing plugins do not have that markup built in. While The Events Calendar itself has Google Rich Snippets specifically for events, it does not provide the same for tickets. That’s an interesting idea though and one that I’ll certainly take to the team!

Sorry for the bad news, but does this at least help answer your question? Please let me know.

Thanks!
Geoff

[Geoff]

Right on, nice work Joseph! I’m stoked that you not only got that working but that you shared the answer with us here–I bet others will find that helpful!

Cheers,
Geoff

[Geoff]

Hi Joseph and good question!

Neither The Events Calendar or WooCommerce Tickets do anything with user registration in WordPress. Instead, WooCommerce Tickets will associate a purchase with the customer ID captured directly by WooCommerce, which is where all orders, customers and products are ultimately created and registered.

So, in that sense, it sounds like you would want to hook into the WooCommerce data for the customer id, then possibly query any associated products/events posts.

Let me know if that helps clarify anything and I’d be happy any other questions as best I can!

Geoff

[Geoff]

Hi @Tracey, and welcome to the forums!

Sorry for the trouble here. Quick question: when you say you didn’t realize 3.12 a “test version” what exactly do you mean? I ask because we formally released 3.12 just yesterday and it’s definitely not a test version but rather an official release. Are you using some other version, such as a release candidate or beta version by chance? If so, please do update the following to 3.12:

• The Events Calendar
• The Events Calendar PRO
• Community Events
• Facebook Events

If you are on 3.12 and still seeing issues, then it would be great if we could tackle them one at a time so we make sure to hit everything. Since the title of thread is about the functionality to feed events posts to the main blog feed of the site, we can start there and you can open separate threads in the meantime if you wold like those to get individual attention.

Let’s start there and see what we find. If the issue continues to pop up, then I would really appreciate you running through these testing steps so we can pinpoint any specific conflicts that might exist.

Thanks!
Geoff

[Geoff]

Will you send me your current system information as a private reply? I want to see if there are any red flags on that end. Thanks!

[Geoff]

Yes, that should indeed be the case. The iCal Importer provides a URL to the .ics file for the calendar which, if used in a calendar application, should pull the latest information.

For example: [your-site]/events/ical

Cheers!
Geoff

[Geoff]

Hey Jeff,

Thanks for getting in touch and for checking out The Events Calendar–I hope it’s a good fit for what you’re looking for here with calendar syncing. 🙂

Yes, we do have an iCal Importer add-on for The Events Calendar. Not only will this enable you to import events into your site from any iCal file or URL on a manual or scheduled basis, but it also creates an iCal URL for your site, which can then be used for other calendars to subscribe to The Events Calendar on your site.

Do note that this is not the same as simply downloading the static .ics file from the site and importing that file into another calendar application–that is also possible in The Events Calendar, but is a one-time export/import of events which is different from an ongoing feed.

Is this what you were looking for? Please feel free to let me know if you have other questions here and I’d be happy to help.

Cheers!
Geoff

[Geoff]

Hey @finnes, and thanks for clarifying–it’s the Updater rather than the theme. 🙂

If the calendar functionality works when the Updater is not active and also works in a default WordPress environment, then I think there’s unfortunately very little we can do on our end and the author of the Updater will be the best to help resolve the issue. Not trying to push you away here–it’s just tough to know exactly what it is in another plugin that is causing the conflict since the conflict doesn’t seem to be coming from the calendar itself.

If the plugin author has any questions for us or any recommendations for what we can do on our end to make for a smoother integration, then we’d definitely love to know about it! In the meantime, however, I’m sorry I don’t have a concrete solution for you here.

Geoff

[Geoff]

Shoot, yeah, then that’s definitely something that the theme is intentionally blocking. I’d suggest getting in touch with the theme author to find a way to re-enable that on the end so it will be an available option.

Sorry I don’t have a solid solution for you here, but I do hope this helps at least narrow down what happening here and steers you in the right direction!

Geoff

[Geoff]

Hi Thomas,

Yeah, that’s totally possible! Try adding this to your theme’s style.css file or — better yet — in a separate stylesheet for the calendar:

#event_taxonomy {
display: none;
}

Cheers!
Geoff

[Geoff]

Gotcha, thanks for following up!

It looks like there are two separate and possibly unrelated issues:

• Venues do not work when PageLines is activated
• Single event maps are not working – no source of the cause yet

Let’s look for the source of the second item. Are you still using the release candidates for the event plugins? If so, we just launched 3.12 a few minutes ago. Go ahead and try updating to the stable releases as a first step to see if that helps.

If the issue is still there after updating all the plugins to 3.12, then please go through all the steps outlined in this troubleshooting guide. You’ve already done some of it, but I’d like to start fresh with the new plugin version in there and see if we can[t narrow this down.

Thanks!
Geoff

[Geoff]

Hello @marlieinthesouth,

Sorry about that! It looks like the URL for both of those snippets have changed. Here’s the updated link of the first one and the second one.

Let me know if this helps. 🙂

Geoff

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