No "Featured Image" box when using my site's theme

Home Forums Calendar Products Events Calendar PRO No "Featured Image" box when using my site's theme

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  • #1002800
    glasgowhop
    Participant

    When adding or editing events in PRO, I have no “Featured Image” box. I can add images into the event description, but that’s all.

    I use the “Brooklyn” theme from “United Themes”. When I switch back to the “Twenty Fourteen” theme, the option appears again, meaning I need to switch themes to add or change featured images, then switch back again.

    Is this something that can be corrected in Events Calendar Pro, or would it be something that would need to be done in the Brooklyn theme?

    #1002981
    Geoff
    Member

    Hey @glasgowhop and welcome back to the forums!

    That’s certainly odd. Given that the Featured Image functionality does work in the default Twenty Fourteen theme, it certainly looks as though the conflict is coming directly from the Brooklyn theme. You might want to check your Screen Options at the top of the post editor (screenshot) to see if the Featured Image option is selected when that theme is active.

    If it is active, then my best guess is that the theme uses a custom function that overrides the default Featured Image functionality in WordPress and, in that case, the theme author would be the best point of contact to check it out.

    Let’s start there and see what we find.

    Thanks!
    Geoff

    #1003159
    glasgowhop
    Participant

    Hi Geoff,

    Thanks for your reply. When I go to Screen Options, the Featured Image doesn’t appear as an option:

    Screen Options with Brooklyn theme

    Again, if I switch to Twenty Fourteen, it’s back in Screen Options:

    Screen Options with Twenty Fourteen theme

    Thanks,

    Phillip

    #1003284
    Geoff
    Member

    Shoot, yeah, then that’s definitely something that the theme is intentionally blocking. I’d suggest getting in touch with the theme author to find a way to re-enable that on the end so it will be an available option.

    Sorry I don’t have a solid solution for you here, but I do hope this helps at least narrow down what happening here and steers you in the right direction!

    Geoff

    #1008248
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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