Geoff

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Viewing 15 posts - 6,136 through 6,150 (of 10,150 total)
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  • in reply to: upcoming events shotcode #1011918
    Geoff
    Member

    Hello @Therese, welcome to the forums. 🙂

    There are shortcodes available for all of the PRO widgets, including the Event List, which displays upcoming events by entering [tribe_events_list] into your page or post.

    Please check out this article for even more information on how the shortcodes work and what options are available for them.

    Does this help? Please let me know!

    Geoff

    in reply to: "Once" Events erroneously listed as Recurring #1011901
    Geoff
    Member

    Hey @terrizsolo, nice to see you again!

    Ack, I see exactly what you mean. Using the Advanced Post Manager to filter events recurring events on the back end do indeed show events that are not recurring.

    I don’t have a fix for it at the moment, but I have created a ticket so we can fix that in an upcoming release. No target date yet, but we will certainly follow-up with you here when we have more info to share.

    So sorry for the issue here! Thanks a ton for reporting it so we can check it out.

    Geoff

    Geoff
    Member

    Hi James,

    So sorry for the trouble here! That is definitely not a good thing and sorry for putting you in such a bad position with customers.

    This is really puzzling. I tried testing this:

    • Checked to make sure I was using the latest versions of The Events Calendar, WooCommerce and WooCommerce Tickets
    • Created a new event
    • Added a ticket for that event and gave it a quantity of 1
    • Viewed the event on the front end of the site
    • Selected one ticket in the quantity field and successfully added the ticket to the cart
    • Removed the ticket from my cart to replenish the stock
    • Tried selecting 2 tickets, but got an error message when clicking the “Add to Cart” button (screenshot)
    • Purchased a single ticket
    • Went back to the event and tried to purchase another ticket but was given a message that the tickets are out of stock (screenshot)

    In other words, I was unable to recreate the issue on my end. I’m working with another member of our team to test this specifically on Genesis but, in the meantime, are you able to test with these same steps? Or is there a different method I should be using to test? Please let me know and we can dig deeper from there.

    Thanks!
    Geoff

    in reply to: License key not working! #1011836
    Geoff
    Member

    This reply is private.

    in reply to: Empty Monthly Calendar #1011671
    Geoff
    Member

    Hi Greg,

    Will you please completely delete the old /events page and remove it from the trash as well? I still see it when visiting: http://shraddha.com/events1/

    I get a “Page Not Found” (aka 404 error) when visiting: http://shraddha.com/events/

    If you delete the old page, set your calendar slug to /events (under Events > Settings) and still get the “Page Not Found” error, please run through those troubleshooting steps and we can continue digging from there. 🙂

    Thanks!
    Geoff

    in reply to: calendar for single custom post type #1011670
    Geoff
    Member

    Hi Sarmad,

    Thanks for marking my last reply as the correct answer! Feel free to let us know if any other questions pop up and we’d be happy to help. 🙂

    Cheers!
    Geoff

    in reply to: How do I edit the CSS of the "processing" wheel overlay? #1011552
    Geoff
    Member

    Great, I’m glad that helps!

    I believe that is the .tribe-events-ajax-loading class. It’s current set to a light gray (#666666) and can be changed to another color in the CSS. 🙂

    Thanks!
    Geoff

    in reply to: Empty Monthly Calendar #1011551
    Geoff
    Member

    Hey Greg,

    Thanks for removing the other /events page!

    Now that it’s gone, you may need to clear out some of your site’s settings so it recognizes the calendar since that page previously existed. Please try the steps outlined in this guide and that should do the trick of resolving the Page Not Found error.

    Thanks!
    Geoff

    in reply to: How do I edit the CSS of the "processing" wheel overlay? #1011478
    Geoff
    Member

    Hey Brenden–nice to see you here!

    This is an excellent question. In fact, I’m surprised I haven’t seen it pop up until now because–you’re right–trying to inspect those styles would be rather hard to do. 🙂

    The loading graphic itself is located in the plugin files at: [your-site]/wp-content/plugins/the-events-calendar/src/resources/images/tribe-loading.gif

    …and the styles in the stylesheet for the AJAX loading states are currently:

    /* Tribe Spinner */
    .tribe-events-spinner {
    width: 32px;
    height: 32px;
    margin-left: -16px;
    }
    .tribe-events-spinner-medium {
    width: 24px;
    height: 24px;
    }
    .tribe-events-spinner-small {
    width: 16px;
    height: 16px;
    margin-left: -8px;
    }
    
    .tribe-events-ajax-loading {
    display: none;
    position: absolute;
    left: 50%;
    margin-left: -27px;
    top: 150px;
    padding: 15px;
    background: #666666;
    z-index: 10;
    border-radius: 5px;
    -webkit-box-shadow: none !important;
    box-shadow: none !important;
    -moz-box-shadow: none !important;
    }
    
    .tribe-events-loading .tribe-events-ajax-loading {
    display: block;
    }
    
    .tribe-events-ajax-loading.tribe-events-active-spinner,
    .tribe-events-ajax-loading.tribe-events-active-spinner img {
    display: block;
    }

    Does this help get you started? Please let me know if any other questions pop up and I’d be happy to help as best I can. 🙂

    Cheers!
    Geoff

    Geoff
    Member

    Hi Rachel,

    Thanks for reaching out and good questions!

    Will the iCal importer work on a recurring basis for another installation of The Events Calendar? Where do you find the recurring URL?

    Yes! iCal Importer will indeed fetch events from another installation of The Events Calendar on a recurring basis. You can snag that URL directly from the other site, such as [site-url]/[events-slug]/ical

    Also, is communication for recurring events both ways?

    iCal Importer is really a one-way communication in the sense that it asks other sites for a feed of events that it can use to pull events from there and into your site. You can pull those on an automated, scheduled basis and, if updates are available for specific events, import those as well.

    Where iCal Importer is not a two-way communicator is that it will not send events from your site to other sites. You can always provide the same /ical URL to other sites if you want them to collect events from your site, but iCal Importer does not push those events on its own.

    Does this help answer your question? Please do let me know!

    Cheers,
    Geoff

    in reply to: Fatal error #1011455
    Geoff
    Member

    Hello Sander,

    First off, thanks for reaching out and welcome to the forums! I am stoked to see you using PRO and WooCommerce Tickets and appreciate your support. 🙂

    So sorry for the issue here. I have been in a place where fatal errors pop up myself and now how frustrating that is. It would make me pretty unhappy too.

    We do not see fatal errors pop up often with The Events Calendar, PRO or WooCommerce Tickets. When we do, however, it is exactly for the reason you noted, which is a memory issue with the host. Many shared hosting providers place limits on the amount of memory that can be allocated to PHP on a site and this has the effect of shutting things down if PHP is not allowed to render.

    There are ways to increase PHP memory yourself without needing to contact the host. However, the issue can still occur if there is a strict limit on the plan. In these cases, you’re doing the correct thing by contacting your host to request more memory.

    Again, so sorry for the trouble! Does this help clarify things a bit? Please let me know if you have any other questions and I’d be happy to help as best I can. 🙂

    Cheers,
    Geoff

    in reply to: List View With Single Month #1011449
    Geoff
    Member

    Hey @ideasandbox–nice to see you again and hope all is well. 🙂

    How do I show a month of events in List View but show only the month at a time.

    That’s an interesting question! I’m afraid that isn’t something the calendar does right out of the box. The closest I think it gets is the Day View, which is indeed a List View that only contains a single event.

    It might be possible to override that template with one of your own (more on this in our Themer’s Guide). That would at least give you a leg up on building something.

    I’d like to show the text entry for the event below the title as well, please

    Cool! While you’re in the process of overriding the template, you can call the content for the event the same way you would call content for a default WordPress Post:

    <?php the_content(); ?>

    Sorry I don’t have a concrete solution for you on the template portion of this, but does this at least help answer your question and get you started in that direction? Please let me me know. 🙂

    Geoff

    in reply to: Empty Monthly Calendar #1011442
    Geoff
    Member

    Hi Greg and welcome to the forums!

    Is this the page you’re talking about?

    http://shraddha.com/events/

    If so, that looks like an embedded Google Calendar instead of The Events Calendar. Go ahead and delete that existing /events page and it will be replaced by the one provided by our plugin.

    Please give that a try and let me know if it helps. 🙂

    Cheers!
    Geoff

    in reply to: Upgrade to Business License #1011439
    Geoff
    Member

    You got it, thanks! We’ll follow up with you directly over email. 🙂

    Cheers!
    Geoff

    in reply to: Community Events and Event Fees #1011438
    Geoff
    Member

    Hey @b101, thanks for following up! I see you marked my last reply as the correct answer–thanks for that–so I will go ahead and close this thread. Please do feel free to hit us up if you have any other questions and I hope to see you in the beta testing for Community Tickets. 🙂

    Cheers!
    Geoff

Viewing 15 posts - 6,136 through 6,150 (of 10,150 total)