License key not working!

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  • September 28, 2015 at 1:38 pm #1009417
    Drew
    Participant

    Hey order#: 1009393 – license key isn’t working, I get “Sorry, this key is not valid.”

    Let me know.

    September 28, 2015 at 2:19 pm #1009447
    Geoff
    Member

    Hey @Drew,

    Thanks for getting in touch and sorry for the license key trouble here!

    I see two active licenses on file in your account. Will you please let me know which one is causing you trouble (perhaps both?) and confirm what you are pasting in there (as a private reply) so I can check it against your account?

    Thanks!
    Geoff

    September 29, 2015 at 12:40 pm #1009791
    Drew
    Participant

    It’s calendars pro – I’m trying to add it into the “Licenses” tab in “Events” in WordPress (latest ver.)

    September 29, 2015 at 1:16 pm #1009798
    Geoff
    Member

    Thanks, Drew! Are you able to paste the license key you’re using in a private reply? I want to check it against what we have on record.

    Geoff

    September 30, 2015 at 11:58 am #1010174
    Drew
    Participant

    This reply is private.

    September 30, 2015 at 2:57 pm #1010261
    Geoff
    Member

    This reply is private.

    October 5, 2015 at 12:27 pm #1011596
    Drew
    Participant

    This reply is private.

    • This reply was modified 10 years, 7 months ago by Drew.
    October 6, 2015 at 6:33 am #1011836
    Geoff
    Member

    This reply is private.

    October 6, 2015 at 5:47 pm #1012102
    Drew
    Participant

    That was it! Dang, whoops! Thanks for your help.

    • This reply was modified 10 years, 7 months ago by Drew.
    October 7, 2015 at 6:40 am #1012255
    Geoff
    Member

    My pleasure! Sorry I didn’t catch that a little sooner, but the screenshot helped a ton. 🙂

    Cheers,
    Geoff

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