Fatal error

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  • October 3, 2015 at 2:59 pm #1011233
    Sander
    Participant

    Hi there,

    last week I bought the events calendar pro and woocommerce tickets. When i uploaded the plugin my site gave this:
    Fatal error: Cannot call overloaded function for non-object in /home/content/p3pnexwpnas08_data01/55/2542255/html/wp-includes/class-wp.php on line 536.
    I couldn’t do anything. not even get into the admin area. I got in toucht with my host provider to add more php memory. After that the site worked again.
    But now i updated the plugin, and i imediatly got the same error. I’m wondering if you guys see this problem more often. Is there a solution for this or will this just keep on happening..? Cause it’s not making me very happy.

    Kind regards,
    Sander

    October 5, 2015 at 7:45 am #1011455
    Geoff
    Member

    Hello Sander,

    First off, thanks for reaching out and welcome to the forums! I am stoked to see you using PRO and WooCommerce Tickets and appreciate your support. 🙂

    So sorry for the issue here. I have been in a place where fatal errors pop up myself and now how frustrating that is. It would make me pretty unhappy too.

    We do not see fatal errors pop up often with The Events Calendar, PRO or WooCommerce Tickets. When we do, however, it is exactly for the reason you noted, which is a memory issue with the host. Many shared hosting providers place limits on the amount of memory that can be allocated to PHP on a site and this has the effect of shutting things down if PHP is not allowed to render.

    There are ways to increase PHP memory yourself without needing to contact the host. However, the issue can still occur if there is a strict limit on the plan. In these cases, you’re doing the correct thing by contacting your host to request more memory.

    Again, so sorry for the trouble! Does this help clarify things a bit? Please let me know if you have any other questions and I’d be happy to help as best I can. 🙂

    Cheers,
    Geoff

    October 20, 2015 at 7:05 am #1016189
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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