[Geoff]

That would be the page.php file in the theme. The sidebar that is defined in there is the one that will control the widgets in Appearance > Widgets.

[Geoff]

Hello Katie,

Sorry for the trouble here with styling!

Do you happen to know if there is a folder in the theme file called tribe-events? That list widget looks quite different than what comes right out of the box, so I want to see if there are  any customized files that would make that happen.

Let’s start there and see what we find. 🙂

Thanks!
Geoff

[Geoff]

Thanks for renewing!

A “Page Not Found” error can pop up for a number of reasons, most of which are solved by the steps outlined in this article:

Fixing HTTP 404 errors

Will you please run through those and let me know if you notice a difference in giving them a try?

Thanks!
Geoff

[Geoff]

Howdy John,

First off, awesome job making the updates from 3.x to 4! That’s no small deal and I’m stoked to see you running the latest versions. 🙂

That said, you can remove the Event Rocket plugin. The plugin author is no longer maintaining it and it is sure to create conflicts down the road.

Is this still the case? Will I need to modify the plugin by hand again in order to get a unique stock of tickets for each recurrence instance?

This is indeed still the case. However, I am very happy to report that we are working on this feature as we speak and plan to have it included in Event Tickets and Event Tickets Plus 4.1. It’s coming!

Additionally, I need to be able to set a dynamic “Sale End Date” for the tickets.

The closest that Event Ticket Plus gets to dynamic dates is exactly the process you detailed. You can can either create different tickets that start and end sale on specific days and times, or edit the existing tickets manually when wanting to change dates. In other words, this hasn’t changed from WooCommerce Tickets to Event Tickets Plus.

Lastly, I need to be able to add the date of an event to the end of a ticket’s name.

Intersting! Tickets are actually stored in WooCommerce as a Products. So, you would need to call the WooCommerce function that returns the ticket name, then use the calendar’s tribe_get_start_date() function to append the date of the event to the name. I would imagine this occurs in multiple places within WooCommerce (from the front-end display to the cart) and would need to be altered in those places.

Does this help answer your questions? Let me know if there’s anything I can clarify or expand on and I’d be happy to as best I can!

Geoff

[Geoff]

Hi Sara,

Would you be willing to send me a link to that thread? I’d be happy to check it out.

Thanks!
Geoff

[Geoff]

Hi @lamarginalrestaurant,

Sorry to hear about the trouble here with the plugin!

I see you used to have a premium license with us, but it expired early last year. Are you running a new version of The Events Calendar with an older version of Events Calendar PRO? If so, that can certainly lead to conflicts and you should make sure both plugins are running the same version (e.g. The Events Calendar 4.0.6 and Events Calendar PRO 4.0.6).

I hope this helps! If you’re still having troubles and need technical support, we’d be happy to help you here if you renew your license — or, alternatively, we do check the free support forum on WordPress.org weekly and would be happy to help you there.

Thanks!
Geoff

[Geoff]

Hi Sara,

We see this post and it is definitely coming through. 🙂

Did you have a pre-sales question about our products? If so, let me know and I’d be happy to help as best I can.

Thanks!
Geoff

[Geoff]

Hello Oystein,

Good questions. We do have a Facebook Events add-on that will import events from Facebook to The Events Calendar–just not the other way around. There are other plugins out in the wild that will send events from The Events Calendar to Facebook. Here’s one, for example.

Posting to Google Calendar is a little different. The Events Calendar does include a URL to the calendar’s ICS file, which can then be entered into a Google Calendar to push events there. However, this is not a continuous sync and would only make the push once for each time the URL is added.

Does this help answer your questions? Please let me know. 🙂

Cheers!
Geoff

[Geoff]

Hello Rick and thanks for reaching out!

Good question. We do have a few bundles available with special pricing, but I’m afraid the only one that includes that combo is the Ultimate Package that includes all of our plugins.

We also tend to send promotions every now and then through Twitter and our newsletter, so I’d also suggest checking in there for future deals as well.

Does this help answer your question? Please let me know.

Cheers!
Geoff

[Geoff]

Hi Lionel,

Sure thing! You can this to your theme’s style.css file or use a plugin like Simple Custom CSS:

.tribe-mini-calendar-event .list-date {
background: orange; /* or whatever color you'd like */
}

.tribe-mini-calendar-nav td {
background: orange; /* or whatever color you'd like */
}

.tribe-mini-calendar thead {
background: orange; /* or whatever color you'd like */
}

.tribe-mini-calendar td.tribe-events-has-events {
background: orange; /* or whatever color you'd like */
}

Will that work for you? Please let me know. 🙂

Cheers!
Geoff

[Geoff]

Hi Diane,

Happy to help here!

By chance, would you be willing to add some test events to the calendar so I can check it out? Seems to be a theme conflict since it works in Twenty Sixteen, so having the issue in front of me would really help to see if there’s something we can do on our end.

Thanks so much!
Geoff

[Geoff]

Hi Bob,

Hmm, it seems to work both on my test site and when using DevTools to test on your site (screenshot).

Perhaps you can try this:

div.tribe-countdown-timer {
display: inline-block !important;
}

Another possibility would be this:

div.tribe-countdown-timer {
display: inline-flex !important;
}

Hopefully those one of those three tested options will work!

Thanks,
Geoff

[Geoff]

Nice work, Paul! Thanks for reaching out and following up to let us know what worked. Feel free to hit us with any other questions that pop up and we’d be happy to help. 🙂

Cheers!
Geoff

[Geoff]

Oh, and one more note!

I was looking at your system information and it appears that WooCommerce Tickets and Event Tickets Plus are both installed and activated. Event Tickets Plus is the newer, shinier version for ticketing, so you can completely disable WooCommerce Tickets and Event Ticket Plus will do the work from there.

Cheers!
Geoff

[Geoff]

Hello Kathy and welcome to the forums! I love that you’ve got PRO and Ticket Plus running together. 🙂

Typically, we would move the ticket form using the steps outlined in this article:

https://theeventscalendar.com/knowledgebase/moving-the-ticket-form/

I would suggest that as a starting point.

At the same time, I was just poking around your site and it looks like it is a fairly customized layout. I only mention it because customizations could possibly interfere with the snippet in the article above.

If that seems to be the case, I would suggest reaching out to the theme developer. They would have a better idea of what customizations have been made and how to move the ticket form to complement those custom templates.

But let’s start with the snippet first and see where that gets us. 🙂

Thanks!
Geoff

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