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[Sara]

Not sure if my posts are going through, can you email me?

[Geoff]

Hi Sara,

We see this post and it is definitely coming through. 🙂

Did you have a pre-sales question about our products? If so, let me know and I’d be happy to help as best I can.

Thanks!
Geoff

[Sara]

Hello,

Yes – George was helping me on the post “Free or Pro?” also posted on the Pre-Sales Forum but I can’t see my replies showing up on that post anymore.

[Geoff]

Hi Sara,

Would you be willing to send me a link to that thread? I’d be happy to check it out.

Thanks!
Geoff

[Sara]

Yes, thank you! https://theeventscalendar.com/support/forums/topic/free-or-pro/

here’s the website: http://b77.a61.myftpupload.com/events/

[Sara]

Help, my posts are not posting again.

[Sara]

Oh there it goes – https://theeventscalendar.com/support/forums/topic/free-or-pro/

[Geoff]

Hi Sara,

I see your post here. Will you please send me a link to the thread in question? I’d be happy to check it out from there.

Thanks!
Geoff

[Sara]

Free or PRO?

[George]

Hey Sara,

Sorry for the trouble here. In that thread, I posted a question for you there, can you access the thread and submit a reply there?

This thread, I mean: https://theeventscalendar.com/support/forums/topic/free-or-pro/

Thanks,
George

[Sara]

I give up

[Sara]

Posts not working, please email.

[George]

Hi Sara,

We do not provide technical support over email.

We also do not provide customization support or theme-related support, in general—even to our Premium users.

However, I was trying to do that in the other thread of yours. Your issue is a theme design issue and I am trying to help anyways, so please bear with us and I’m sure we’ll be able to get to a positive outcome here.

You are able to post on this current forum thread, so for now, never mind your other thread. I will close it. You can just continue the conversation here in this thread with me 🙂

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Where We Left Off

The last question I posed to you in that other thread was whether or not you could share a link to your site’s event page. Here’s a full quote of my last reply:

That item in the red circle is not displaying correctly because of theme issues on your site; can you link to the page where this is happening on your site? I’ll take a closer look and try to recommend a solution.

So, can you share a link to the events page on your site where the issue described in that other thread is happening? I will take a look and try to recommend a solution.

Thank you,
George

[Sara]

Thnak you for your help. It seems my post doesn’t post to our conversation when I include a hyperlink in it.

[Sara]

http://

[Author]

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